Lodgify vs Smart Hotel

RATING:

4.5

(922)

Lodgify has 922 reviews and a rating of 4.5 / 5 stars vs Smart Hotel which has 20 reviews and a rating of 4.05 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (922)
4.0 (20)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
March 17, 2020
Pros/Cons
  • Pros

  • The onboarding process was very professional and responsive. I was given tons of information in a short time, but the person helping me was nice and efficient.
  • On top of that, they offer a great add-on service (you can customize & add late check outs, etc) & has a mobile app with some functionalities which is helpful if you are always on the go.
Read all user reviews
  • Pros

  • Colors are quick to see, people are great to work with.
  • I like the amount of detail we can include and customize in our reservations.
  • Cons

  • Cancelled reservations print when you print daily registration cards. Waste of paper, time, and very confusing.
  • Not URMs fault, but disappointing that the interface to allow our H&L POS to charge to rooms, still does not work correctly.
Read all user reviews
Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos