All Sistem Otel Reviews

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MAHSUM

Hospitality, 11-50 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Excellent program &value for money

İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

PROS

İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

CONS

İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

ERHAN

Tobacco, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

The missing hotel programme

Sistem Otel PMS is definitely the most useful hotel programme i had never seen before. Easy to learn, easy to use but extremely deep and detailed. When ever you need assistance, call center is ready for help, that makes us feel confortable.

PROS

All staff who use another programme for once, can adapted easyly..

CONS

If you compare with other programmes , especially accounting and cost control parts are better and better than others.

User Profile

Cristina Marcano

Verified reviewer

11-50 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Sistem Otel PMS, It is a management tool that is here to stay.

The property management system for hotels is a management tool that is here to stay. Allowing communication and integration of all areas of the hotel optimizes the truthfulness of the information and the speed of it, making the difference in the provision of the hosting service. That is what the guest is looking for, a lodging service with quick response capacity to your requirements while you enjoy your trip.

PROS

I like it for being an integrated system that involves the different departments and areas of a hotel and that allows having and maintaining control of operations. The communication between the departments becomes faster, having a better capacity to respond to the client. It is a flexible system, to adapt to the particular needs of each hotel that adopts this system. Another important feature is that it adapts to chain hotels and independent hotels, its versatility makes it useful and necessary for the hotel that wants to provide an excellent service and differentiate itself from the competition. A satisfied client likes to share his experience and those opinions are also collected and processed by this system projecting the good image of the hotel in the world.

CONS

Being an integrated system that exercises control in the different departments of a hotel, implementing it could be cumbersome for managers and other staff, when they are already used or other procedures. Knowledge and management becomes complicated when staff turnover becomes constant. It can be an innesario expense in the cases of small hotels where the operation is simple. The main disadvantage arises when the system fails due to lack of electricity or due to problems of the integration system itself.

burcin

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

good customer service

PROS

easy use of the product, fast customer service, always updated based on customer reviews and needs..

CONS

i think the program is a little bit slow when processing, some of the reports that is reached on the program is not working.

mehmet

Hospitality, 11-50 employees

Used daily for less than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

worth every penny

This software helped us speed up our system and manage everything in an ordinate way. It was easy to figure out and very time-saving once learned. Compatible with all the channel manager software. I wish we discovered it earlier! Also, it is cheaper than its counterparts which are a plus. I highly recommend this product.

PROS

cheaper, user-friendly, fast, runs without problems, multilingual,

CONS

none

atilla

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Sistem Otel is The Best One

Im using Sistem Otel about 7-8 years and its realy helpfull our bussines and system is upgrading anytime for any kind of new needs of the hotels and it is easy and functional to use

isa

Hospitality, 11-50 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Best service and cooperation

Very easy and very good service. 24 hours fast and hight service.

PROS

All

CONS

Very easy and very good service. 24 hours fast and hight service.

SONER

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Excellent PMS

A nice PMS with simple user-friendly and satisfactory reporting level that answers whatever you need.

PROS

Reports

CONS

Billing Section

Mehmet

Hospitality, 11-50 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Value for money!

It is very easy to use. The customer service is supper fast.

Ozan

Hospitality, 2-10 employees

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Excellent Staff

PROS

They have excellent professinal staff and useful software,east to understand and you can get 24 hours support from customer service

Soner

Leisure, Travel & Tourism, 2-10 employees

Used monthly for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Perfect

It's nice program. User friendly. And most important thing is it has nice customer support.

PROS

User friendly and Customer Support

TARIK

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

The Best Hotel Program

Sistem Otel is the best and easiest hotel program at all... You can do everything with their shortcuts and you are not losing time when you make your guest check-out or check-in. And the language option is also very important.

ahmet

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Experience

pratic, end user friend, success devolepment and help desk. we have learnt easily the front office screens. the report works well and any kind of reports we can take.

levent

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Excellentt

The best system I ever seen. Easy, quick, useful, Auditable. I have been using it for 9 years. I recommend for all the hotels.

numan

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

UPDATE AND EASY TO USE

I have been using it for a long time,I am very pleased.I definitely recommend.For those whose time is important.

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