PlatinumHR

RATING:

3.3

(3)
Overview

About PlatinumHR

Execupay is a technology-enabled HR solution offering payroll, background check, and benefits management services for small to midsize businesses across many industries. Execupay's customer service team can assist HR managers with various tasks such as tracking applicants, onboarding employees, filing Work Opportunity Tax Credits (WOTC), and administering 401(k) plans. In addition to services, Execupay's platform is a comprehensive tool that gives HR teams access to various features. With Execupay's PlatinumPay Xpress feature, businesses can process payroll and tax filings online. Additional features include time and labor management, ACA (Affordable Care Act) compliance monitoring, performance management, and an employee self-service portal that is accessible on ...

PlatinumHR Pricing

Contact Execupay Services, LLC for pricing details.

Free trial: 

Available

Free version: 

Not Available

Execupay applicant tracking
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PlatinumHR Reviews

Overall Rating

3.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

2.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for PlatinumHR

3 Reviews

Lauren

Medical Practice, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2019

Great value!

We have really liked this program since we switched over about 2 years ago. Our previous payroll companies were very pricey, but Execupay is very affordable, especially for smaller companies since the charges are set by number of employees and frequency of paychecks. It is very customizable and can fit all of your payroll needs. The only downside is their customer service, so if you are considering their services be sure you know the ins and outs of payroll and require very little assistance. If you know what you're doing, then it is a great product and I highly recommend it for the value alone.

PROS

The cost is very affordable, and it is very easy to use.

CONS

Their customer service leaves much to be desired.

Megan

Human Resources, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2022

Get Paid Quick and Easy

Overall, as an employee who uses Execupay I have been very happy with it.

PROS

This system is easy to use for both the admins and employees who are getting paid. I also like how secure the system is as each paycheck does have important personal information on it of the employee.

CONS

Right now the only feature I can think of that isn't the greatest is that when employees are trying to download their pay stub there are some hoops that they need to go through to protect the information. Good, but can be annoying as well.

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed January 2019

If you want your payroll wrong and tax documents late, use them

PROS

Honestly, this was the worst experience our company has had using a payroll. They had wrong calculations for tax and deductions almost weekly. See below.

CONS

Customer support was almost non existant. We had an issue with a deduction that they caused and we found, when asked to correct they didn't know why we were making a big fuss about it as it was only a small issue. Then we needed to do an audit and every week after that more things would be wrong. They couldn't find the issue for months. Then, they didn't get our employees their w2's until February, which is illegal. So all in all, not a great time.