ApplicantPro is the best applicant tracking system I have used (and I have used systems that are much more costly). I would particularly recommending it to any small to medium company, or any company that's cost-conscious. It is the perfect tool for our regional nonprofit (18 locations and about 3,000) employees.

The pricing is great and the service is amazing! Our rep Steve, as well as the support team, are phenomenal - responsive, knowledgeable and helpful. The conversion from iApplicant to ApplicantPro was virtually seamless, and whenever we have questions, they are so quick to respond with assistance. The service and support are probably better than any vendor I've ever worked with.

I can't think of any.

The biggest benefit is low cost, high tech recruiting. We remain competitive and tech savvy with our competition.

technical capabilities and ease of use.

Metrics hard to understand could be simpler

We feel that it could be an extremely useful tool if the bugs were worked out of it. You get a very large hiring pool but a lot of it is not the pool we were looking for.

The software was very inclusive of a lot of regions to ensure that you are filling in the most amount of information to cover all aspects of the job search and posting that you are doing. It is a well thought out application.

Even when we set the parameters for a certain type of candidate that we were looking for(specific trade skills, years experience etc), we would get a lot of candidates that did not come close to fitting exactly what we were looking for. It was exhausting and very time consuming having to spend some much time weeding out the people that did not fit what we were looking for. We also reached out to a lot that never got back to us after supposedly showing interest.

I love how easy it is to use, the text-to-apply feature, ability to sort applicants, make notes and mass respond to them. The support team is always friendly and prompt too. They make my job easy!

I really wish they had an app...I know the website is "mobile friendly", but it's just not the same on a small iPhone screen. I'd love to be able to view applicants on an app on the go. I also wish the integration with Paylocity was faster...I can't wait 12 hours for it to process, so I end up entering them all manually.

I'm very happy with my experience. Hiring and getting employment paperwork completed has never been easier.

Easily post ads to 100 job boards. No need to post a job in multiple locations and have applications coming in from different sources. Analytics help me understand which sources are working best at finding new employees. With the screening process, I save time not having to weed out unqualified applicants and can spend more time connecting with only the people who match my needs. Flat rate pricing means as my company grows, I don't get charged more per user. This is the only company I have found that offers this pricing model. Combine a pricing structure that doesn't break the bank with an amazing team that answers all my user questions and it's a winning combination in my book. Customer service is outstanding. Have a question? ApplicantPro makes it easy to meet with the right person on their team. An easy to use online scheduling system makes it easy to block off the right amount of time you need to learn how to use the software.

I would like to see features added that make it easy to schedule pre-boarding and onboarding emails and tutorials for new hires. Once a new hire has accepted a job offer, being able to automate and structure a timeline to send emails with micro-learning articles would be great

I have really appreciated the support I've had with ApplicantPRO I've met with Caleb and McKenzie to make sure I was making the best use of the product as well as had other invites and options to demo other aspects of the program. The people at ApplicantPRO really make it a great product.

The best part of this software is how it does such a great job at combining all aspects of my hiring process. They start by pushing my job listings across multiple job boards and then aggregate all of my applications in one place. I use the same software to communicate with all applicants and then to set appointments. They coordinate everything right into hiring. My favorite part overall is how streamlined it makes my interview scheduling. It syncs with my calendar and allows my candidates to choose a time I am available and that works for them. I've got no more "back and forth" between candidates trying to find times that work for both of us. This feature alone is worth 10x what I pay for the ApplicantPRO service.

The CONS of this software are also it's greatest strengths. As a true Software as a Service there have been some things that haven't worked exactly as I expected or preferred, BUT they are amazing and open to feedback and adjusting their software for a better user experience. Even as a relatively new user I've seen changes and updates to make my experience better.

It's been wonderful. From meeting the Sales team at a local HR Conference, working with Jandi in integration, the other integration partners as well as the actual day to day use, it's been a real joy. Every day I find something else wonderful about this product. The best part of all , is that it's pretty turnkey and completely affordable for my small organization. I just wish I found it sooner!

I appreciate the support that comes with the product. You can speak with someone by phone, online chat or email. If you ask for feedback on a routine item, your implementation specialist will create a video that other users in your group can use should they have the same question down the line. The "help" feature located within the tool is the most useful one I've come across in my 15 years of working with HRIS tools.

There isn't anything about the current components of the tool that I don't like. I just wish I was in a position to upgrade my payroll system for integration with ApplicantPro. To be clear - this is not an ApplicantPro set back, but rather an internal struggle within my organization to move forward with technology.

They provide excellent customer service and are always making great updates!

Applicant Pro is very easy to use and allows us to keep our recruiting organized for an extremely reasonable cost!

Overall, I wouldn't say I am unhappy about any aspect of the software, but there are minor improvements that could be made here and there. One example would be better organization of candidates I would like to keep on file for future positions. I wish I could mark them for the job I would hire them for, instead of the job they applied for. There are work-arounds for that though.

This makes it so easy to share applications and have multiple users give input. We would be lost without it!

Very easy to use. So simple for hiring managers to learn and use as well.

This product seems to have everything we are looking for in an Applicant Tracking System.

I wish every company I worked with was as great as ApplicantPro! The systems is very user friendly.

This ATS is every easy to use and the features are all included in the price. Other ATS you are charge per feature, but with ApplicantPro you have a price that includes everything.

The only minor issue is the tags that you are used for our assessment do not always show.

We have received less calls from applicants regarding the status of their submission due to the quick response they receive from the system. We have experienced a lower number of incomplete applications due to the follow up email feature. Also, we have been able to process unqualified applicants more efficiently and notify them of the status of their application.

I like the simplicity of assigning an applicant to multiple hiring manager. That process with our previous software would be cumbersome. Also, I enjoy the fact that I can communicate with both the applicant and hiring manager with ease and that every email and note can be seen by my supervisor, which cuts down on our having to meet to discuss the last time we've been in contact with an applicant (or candidate). Closing out a position is also a quicker process for our department. With all of the data captured in the system, we just needed to design a summary format with the information we need on one page to file for our records. This allows for us to look at one sheet of paper and have the history of the position.

I wish there was a setting (that could be changed back and forth) that allowed for applicants to initially be listed in alphabetical order and then allow for us to sort them by date if needed. I check for new applicants once in the morning and then again in the afternoon, however, I'm usually going into the system to post an updated status. It would just make them easier to find right away.

Overall, our experience with ApplicantPRO has definitely been worth the money. They have saved our 1-person HR office a lot of time already and I look forward to learning more about their reporting system and supplemental services. Their CEO's supplemental videos provide bonus learning material and gives you a sense that you're an extended part of their family. We spent a lot of time researching systems before committing and they came out on top because of cost/benefit. They have proven themselves and we are not sorry for the decision made!

This is our first applicant tracking system so I can't compare it to others but it has helped us in many ways. What I like most is the ease with which to communicate between HR and hiring managers and applicants. It's great to have the option to text (or email) applicants which is something not found in every ATS. Also love the ease of pulling out quick reports , such as for EEOC. The time it has saved our HR dept. has been well worth the cost.

Integration, like any new software, takes awhile and managers continue to be trained but over the course of a year, we have come a long way thanks to the fact that A-Pro trained us before implementing the system, has helpful on-screen tutorials, and they are easy to connect to when it comes to specific questions.

Easy to understand, functionality, many features to pick from. I have checked many systems, none could offer what Applicant Pro does for the money. Easy to use, houses endless applications, employees can use their mobile devices to apply, parses resumes into the applications, you can design your own reports or use the standard ones they have ready with a few clicks. Opportunities are limitless. They are always adding new features at no cost. Lastly, their customer service is second to none! Immediate responses to your questions, are always willing to help in any way possible, very friendly, professional staff who know what they are doing. Absolute best anywhere.

Wish you could design something that if people out of the area or out of the country apply for the position we are recruiting for could be flagged as ineligible. Example, recruiting for a position that is onsite in the Minneapolis/St Paul areas, and we get applications from New York or Europe and Asia - these could be sent an automatic reply that they are ineligible for the position without having to manually do so.

Overall the ApplicantPro system is working well to allow us to see what sources are drawing the most applicants. We can pull data to audit for our Affirmative Action Plan and the system is very user friendly. There are some areas that need improvement but overall this is a great system.

I like the ease of use of this applicant tracking system. The applications, job requisitions, job postings are saved for an unlimited amount of time. I am able to create new job templates to post positions. The report section allows me to create reports which pull data I need to review. The helpdesk quick is always quick with an answer to my questions or any issues I might be having.

There is some functionality which is missing. I cannot delete a status which may have be attached to an application in error. The eForm will time out after a certain time of entering data and there is not a save button to save your progress. You have to start the process over from scratch.

Ease of setting up jobs and posting.

Easy to use, Many options for all aspects.

Reports-seems to be confusing to get accurate reports.

When I purchased this software, we were still taking paper applications. This software has significantly impacted our company and the applicant process. We utilize the background screening option and have most recently added the onboarding piece. Every time I need customer service, they are quick to respond and are always able to help with my needs. Applicant Pro is very easy to use and the cost was much more attractive than any other software I looked at. I've been using this product for about 4 years now and we have never had a price increase or hidden costs.

No complaints! I haven't found anything about this software that I don't like.

I am able to get recruitment reports for our executive team as easily as I can post a job. This is a system made BY end users FOR end users. Could not be happier and have no plans of making any change any time soon.

I have used many different ATS software programs and what makes this program stand out is that it is so simple to use - so powerful - and the customer service is unparalleled. In fact, ApplicantPro should give "lessons" to some of the big dogs out there....

It is not fully integrated with our payroll system, so we have to manually enter the new hire. HOWEVER, we talked to customer service and probably the time this is posted, they will have this option available. Customer service is so responsive!

Not sure of all of the benefits we may have but we do have the text and email options.

Now we can text and mass email applicants. Love this! It saves us so much time. When we have a job fair it's so easy to send out a message to all. Or, for our future job openings, it allows me to email those applicants and let them know we now have an opening.

I would like the option to type in a first or last name and see the names related to it in case I didn't spell it correctly. It would also be nice to have a mass text option, to text a large group of applicants, rather than only a mass email option. The younger generation seems to prefer text to email.

It's often true that you get what you pay for, but in the case of Applicant Pro, you get a great deal for a great price. Their customer service is second to none. I recently wanted to change the structure of our job requisition, which required help from their service team. They did the changes within 24 hours and also gave some great advice. Another big win for Applicant Pro!

It fits our needs. It's very user-friendly. We make anywhere between 75 and 100 hires per year and it suits both my needs on the recruiting side and also the needs of the hiring managers who use it.

I sometimes wish there was more that I could do as an administrator - the ability to modify the requisition myself would've been nice, but Applicant Pro's customer team did it so quickly that it's not an issue. I also really wish there was a way to mask applicant names to the hiring managers. We live in a small place and while we do our best to ensure non-discriminatory hiring, it's really difficult when everyone knows someone who knows someone.

The support from the ApplicantPRO staff is also wonderful. They regularly schedule touch bases to make sure we are using the software effectively and taking advantage of changes and updates. I have also used them to help write job ads and we manage our background checks, motor vehicle checks, and DOT drug testing through the software as well.

As a department of one, ApplicantPro software allows me to easily post jobs and manage applicant flow. I can keep track of the hiring manager's inputs and what stage each candidate is at. We often have multiple people giving impact on each hire and this makes that very straightforward.

There is nothing about the software that I can complain about.

Prior to when I started my role here as the HR Manager, there was no system that was used except paper applications. We started using ApplicantPro soon after I started as the HR Mgr based on my recommendation.

It is very easy to use and very effective. I can manage the entire process including the criminal check. I used ApplicantPro at a previous employer and specifically chose to use them at my current employer based on that experience

I would like to see more testing that can be done on applicants. There are some options on the system, not very familiar with them though

It keeps a steady pipeline of applicants coming in. I like the ease of copying applicants over to other job postings, and the highlighting function is nice. I also like being able to message or text from App Pro.

Very user friendly. Has some really useful functions.

Customer support could be better. Ive tried the live chat and it takes too long for them to come on.

We chose Applicant Pro out of about 5-6 vendors. We looked for OFCCP compliance, ease of use by ourselves and our applicants, scalable, reasonable cost, and robust reporting. We have been really happy with this product! It helped us get control of our hiring process and accurately track and document our candidates. The system is OFCCP compliant which was a major concern for us. The posting process is quite good and allows you to track where you are advertising your position - and it allows for the social media posting as well. Though the system allows for the proper tracking and documentation, we can adjust how we use the system for maximum ease for our managers. The reporting is extremely robust including standard reports for EEO and reporting for the new veteran/disability requirements for government contractors. The candidate interface is very simple to use, which was another area of concern for us. The customer service is excellent - they have a chat process and they have been so responsive when I have questions - so you don't get left hanging. For a smaller government contractor this is an excellent solution - can't say enough good things about it.

Cost effective, easy to use, great reporting capability, great customer service, great posting capability.

The initial training was a little sparse but the system is very intuitive to use and very easy. I wish they had a manual instead of the topic documents in the help area. Alot of times the topic I enter into the search area on the help page has no results - usually because of the way I've asked the question. So I wind up using the chat function instead. The customer service with the Chat function is outstanding they never leave you hanging!

I am impressed with the level of support that AP gives to small business and non-profit customers. Their support in helping attract potential hires has helped my organization attract quality applicants and has increased our brand.

Ease of use & the added features have helped us attract quality applicants

There is nothing I do not like other than I do not like add on costs if you are a premium customer

We've tried out a lot of products and this one was the easiest by far.

It's incredibly easy to set up and use. We were able to implement very quickly. It's also much less expensive than anything else we tried.

Nothing we don't like yet. Everything has gone very smoothly.