AssessTEAM vs Gusto

RATING:

4.6

(153)

AssessTEAM has 153 reviews and a rating of 4.56 / 5 stars vs Gusto which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (153)
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Ease-of-Use
4.5 / 5
Gusto
Value for Money
5 / 5
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Customer Support
5 / 5
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Functionality
4.5 / 5
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Last Review Written
March 22, 2024
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Pros/Cons
  • Pros

  • The product is easy to use and that was important in our search for the perfect product.
  • User friendly and very good price. Like the fact that you can customize it up to certain level.
  • Cons

  • Dashboards and data panels can be made simpler. Deeper functionality should be available on selection rather than to overload first-contact data panels/ page(s).
  • Hard to fix small mistakes, cant leave continuous feedback.
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  • Pros

  • One of their competitors has some nice offerings, but we found that they were mostly for larger companies with more employees than we have. Gusto seemed a perfect fit for our size and our budget.
  • The simplicity and ease of setting it up and using everyday is a big plus. The detailed instructions and guides about state laws is fantastic.
  • Cons

  • Even after having an account with the company, I was unable to log into the android version. I was confused to whether the app even had anything to do with the company.
  • The problems continued into this year - anytime I had a problem, it consistently took waaaaaay to much time to get a response from someone who could actually fix my problem.
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Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos