BambooHR Software

4.52 / 5 (1,110) FrontRunners

Our advisors have recommended this product 83 times in the last 30 days

What is BambooHR?

BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS) and HRIS tools to manage all aspects of the employee lifecycle.

BambooHR provides HR process automation tools that are accessible in several languages and multiple currencies. The platform allows HR professionals and managers to track organizational data such as employee turnover and retention.

BambooHR also provides customization services, multiple administrator seats, user support and the ability to maintain inactive employees. Administrators can provide access to all employees or limit access to only those in the compa...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

1,108 Reviews of BambooHR

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(660)

660

4 stars

(368)

368

3 stars

(63)

63

2 stars

(12)

12

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1108 results

March 2020

Jeremy from Masis Staffing Solutions

Company Size: 51-200 employees

Industry: Human Resources

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

BambooHR Turns a Small Business into a Big Business

I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.

Pros

I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Cons

Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

February 2020

Lee-Ann from Vistek

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2020

Great look and ease of use

The support teams supporting us through our implementation and providing ongoing support have been amazing!

Pros

BambooHR has a great user experience that is easy to use. We particularly like the way we have been able to streamline the recruitment process and the on boarding workflows have the company ready for every new employee joining our team. Our new staff comment on how the were impressed with the on-boarding and pre-arrival activities that prepared them for their first day

Cons

The reports functionality as limited date analytics and the report views can not be customized. Would be nice to have deeper data mining capabilities and customization.

Reasons for Choosing BambooHR

Easy to use Great UX Look and feel Affordability

January 2020

Emily from VPT Inc

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

This software makes our lives so much easier!

We implemented Bamboo upon reaching over 50 employees and realizing that we couldn't manage our HR on paper/Excel anymore. We use it for applicant tracking, work flow (onboarding, offboarding, changes, etc), PTO tracking, and performance management. It's saved us many, many labor hours by automating our processes.

Pros

Bamboo is extremely user friendly. Even the Admin features are easy to use.

Cons

Nothing. When we first implemented, there were some features we would have liked to have, like more approvers on forms. We passed those suggestions on to Bamboo and eventually those features were added.

Reasons for Choosing BambooHR

Ease of use. We liked Zenefits but didn't have the ability to switch our insurance broker, which was required to use it.

September 2017

Christina from US Extruders Inc

Company Size: 2-10 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 12 months

Review Source


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

September 2017

Middle of the road software that needs improvement

We are currently researching other HR software. I'm not sure which is better, software that contains the modules needed with obvious and crippling flaws or software that is easy to use both by admin and employees with limited modules.

Pros

The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork. Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete.

Cons

The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator. The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved. I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form. When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious. For the price, there needs to be more development in the software.

February 2020

Diana from TrustYou GmbH

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2020

BambooHR rocks.

I am pleased with BambooHR, is much better than the previous HR tool my company used. It's more user friendly and uncomplicated. At a quick glance you can see which of your coworkers are out that day, the new hires and the work anniversaries of your colleagues.

Pros

BambooHR it's super easy to use to submit requests for home office, vacation leave, sick leave etc. I love how on my profile it shows an overview of my progress, my time with the company, the department and the team I'm part of. My company is spread out worldwide and I find it very useful how BambooHR shows a diagram of the whole company divided by departments and hierarchy so I can easily find out to which of my coworkers I need to reach out for different projects. Most of all I like that it's super easy to submit my performance review directly from BambooHR.

Cons

I have nothing negative to say about BambooHR so far. I am pleased of how clear, simple and easy to use it is as compared to the previous HR tool that was used in my company.