layout - newer - quicker - colors- ease of movement

Overkill for our small company - size 10 to 15 since Covid

Easy to use. Simple Layout, but good features

First App on the phone was slow when responding, but with the update things are a lot better.

Our experience with this software and company was expensive and disappointing. - All contact made to our sales rep after the sale was promptly diverted to customer service. - Customer service offered little help and deferred all FEDRAMP Compliance back to their cloud hosting provider (Liquid Web). - When the potentially counterfeit time clocks were brought to the attention of Software Techniques the reply was: "Thank you for sending me the information regarding the clocks. I am going to forward this to my supervisor so the issue can be addressed for the clocks we presently have." ** Software Techniques made no effort to return, replace or refund the time clocks or software. In fact, through this whole process, everyone @ Software Techniques differed to a "Supervisor", but not once were we contacted by a "Supervisor" to amicably resolve anything. Despite our best efforts, this was a 100% loss for our company.

Nothing, the software and time clocks could not be installed. The software did not meet industry requirements & the time clocks provided for use with Breeze 360 were identified as possibly counterfeit.

- As an Aerospace manufacturer and OEM for the US Government & DOD our company is required to be CMMC compliant. The CMMC requirements for FEDRAMP Certification compliance imposed by the US Government on 12/21/2023 were unforeseen when the system was purchased on 12/15/2023 (6 days prior). Only after receiving the equipment in early January 2024 was the issue brought to light. Over a 2-month period, we worked with both Software Techniques support team, their cloud hosting service provider (Liquid Web) and our 3rd party IT Securities Firm to find a solution. Despite our best efforts and additional expense to find a solution, no solution is available or anticipated to be available any time soon. Neither Liquid Web or Breeze360 (Software Techniques) have plans to become or utilize a FEDRAMP certified cloud hosting provider. This leaves the Breeze360 software unusable for our organization. - The Bio-metric Time Clocks provided raised suspicions due to the Chinese writing on the face of the device along with no visible MAC address or model number on the packaging or equipment. This required our company to contact the manufacturer ZKTeco (USA) to confirm the unites were not counterfeit. ZKTeco (USA) advised the serial numbers on each Bio-metric Time Clock provided by Software Techniques did not match any units procured through their USA or UK Headquarters. ZKTeco could not verify the serial numbers and suggested the units were probably manufactured/procured directly from China. ZKTeco further advised that they only source equipment made in Taiwan and do not source any equipment made in China. When brought to Software Techniques attention they could not confirm the legitimacy of the time clocks. This determination left the Bio-metric Time Clocks unsuited for installation by our organization. Our company now had both software and time clocks that could not be used.

I like the PTO tracking and the customer service.

Sometimes it is glitchy. Employees have complained that when they punch in sometimes, it doesn't "take".

Employees have access to reports, PTO, and transparent way to request time off for all.

Accurate reports to input payroll. PTO requesting and quick to deny or approve. Easy to see who is available. And at a reasonable cost. Easy to clock in and off from their workstation.

1-setup terminology sometimes confusing. 2-sometimes not real ease to get hold of support ..... if you are in a hurry and need to defuse potential issues (time clock issues may cause doubt with employees). They do not want you "screwing with their pay!!" 3- wish it would address the auto industry time management (flat rate flag per jobs. Track production time, stop time, wait time, expense time) out of the box.