Bullhorn ATS & CRM
About Bullhorn ATS & CRM
Awards and Recognition
Bullhorn ATS & CRM Pricing
Pricing varies and depends on the business' recruiting needs. Contact Bullhorn for further pricing information.
Starting price:
$99.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Bullhorn ATS & CRM
1 - 5 of 1,042 Reviews
Sarah
Verified reviewer
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Easy to use and very intuitive
Really great - fantastic support team
PROSIts easy to set up and use and has a user friendly interface
CONSNo built in reporting function as standard
Reason for choosing Bullhorn ATS & CRM
Nicer user interface and ability to integrate with other software
Reasons for switching to Bullhorn ATS & CRM
Other system was outdated and not giving us anything back
Martin
Aviation & Aerospace, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Change request take too long
There is a wide marketplace of third party partners who can offer additional features that can easily be implemented into the core product.
CONSTime scale to deliver changes that require assistance from Bullhorn are too long. It would be good to have a fast track option for minor changes.
Reasons for switching to Bullhorn ATS & CRM
Profile was no longer fit for purpose and lacked many new features.
Megan
Staffing and Recruiting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2020
Disappointed - All Talk & No Follow Through
I rarely leave poor reviews. However; I was so thoroughly taken in with a software I want to share my experience for future potential users. The customer service is great from the tech team- they get in touch with you quickly. However; I was often finding work arounds myself, or being advised work arounds instead of having issues resolved (example- The DPA/Non DPA issue- an excel spreadsheet can do this, yet a CRM cannot?) I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor- their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to bull data directly from the 'Overview', 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks. It's just a complete lack of regard, or care about individual customers once you've signed. There is no continuity of care & it's extremely disappointing for me as a customer, & their sales team who did a great job in the beginning.
PROS- The ability to hashtag consultants, client contacts & candidates - The appearance is user friendly - The ability to customise individual views at the consultant level - The availability of training online - The ability to customise yourself without the help of the team.
CONS- It's old & clunky with attempts to modernise its appearance & features. - The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. EG, you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear. - The filters don't work correctly. EG, we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters. - The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types)and each one required individual customizing (fair) which the played havoc if it didn't match up to the master file which overrode the other 3. EG, ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type. - The migration from our old CRM was poor. One Example- We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales. We were refused assistance in fixing this - It's slow to load - Clear your cache daily- or things will break - No ability to add locations.
Reason for choosing Bullhorn ATS & CRM
The sales rep was on point, the price was reasonable and it appeared to check all the boxes to grow my business.
Reasons for switching to Bullhorn ATS & CRM
I needed a full ATS, and SalesForce was too expensive to customise to work for me.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Bullhorn ATS - Is just the best
I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business!
PROSBullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful!
CONSThere are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about.
Reason for choosing Bullhorn ATS & CRM
Bullhorn won in all categories for our business plan, and we are very happy with our decision.
Jon Ryan
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Bullhorn - Overall Quality is excellent
Overall experience using this tool is Excellent. Highly recommended and you will surely won’t regret it.
PROSBullhorn is very user friendly and very convenient to use specially when you are familliar to any CRM tools.
CONSWhenever there is an update I need to clear cache my browser to refresh the Bullhorn settings.
Reason for choosing Bullhorn ATS & CRM
Has much higher capacity of storage and great latency for users.