ClockShark Software


 

ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling, emailed alerts, kiosk time clock and more.

ClockShark offers mobile applications for iOS and Android devices that allow field workers to keep track of their schedules, clock in and out and attach photos and files for specific jobs directly to timesheets.  Managers can also monitor their employees' locations and get real-time status updates of a particular job.

Additionally, ClockShark features job costing functionalities and also helps users to maintain and manage audit logs and timesheet edits. It supports integration with various payroll and accounting systems such as Sage, ADP, Xero and QuickBooks.

Services offered on a monthly subscription basis. Support is available via phone and online FAQs.

 

ClockShark  - GPSTrak
 
  • ClockShark  - GPSTrak
    GPSTrak
  • ClockShark  - Time Reporting Jobs
    Time Reporting Jobs
  • ClockShark  - Gpsfence Map
    Gpsfence Map
  • ClockShark  - Clock Time
    Clock Time
  • ClockShark  - Kiosk Tablet Pin
    Kiosk Tablet Pin
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

807 Reviews of ClockShark

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Ben from Diversified Site Works
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great product w/ great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Geolocation and live data access makes this an invaluable tool for our company.

Pros

Ease of use on front and back end makes it easy to deploy and manage. It is almost idiot-proof!

Cons

It would be nice to have customizable reports.

Review Source: Capterra
 

Maria from Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Awesome Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Awesome!

Pros

We love ClockShark! Being a subcontracting business, we have people at different job sites and it can be hard to track their times, but with this is makes it so easy. Give us a peace of mind.

Cons

Nothing. We have had no issues using ClockShark.

Review Source: Capterra

  Response: ClockShark, ClockShark

Date: December 2018

December 2018

 

Hi Maria, we are so glad to hear that you love ClockShark! Nothing makes us more happier then to hear your kind words.

 

Kelly from Definitive Electronics
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Web Connector Troubleshooting

Ease-of-use

Functionality

Product Quality

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Value for Money

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Support

the customer representative
Was quick with a solution to fix our issue with Web Connector to Quick Books.

Pros

Ease of use and compatibility with Quick Books

Cons

Lack of room for employees to leave notes

Review Source: Capterra
 

Amanda from Horizon Pacific Staffing
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Customer service

Ease-of-use

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Great

Pros

Easy to use add employees view them and verify they are at work

Cons

You cant change the time zone per location

Review Source: Capterra
 

Anna from Westland Landscaping
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

So Far So Good - Easy to Use -

Ease-of-use

Functionality

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We have material costs but haven't got labour costs and we need to know if the price is quoted correctly.

Pros

Easy to use at present - we have just commenced using the software
Assistance is very quick - which is fantastic

Cons

Price was a question, as a few apps in Australia do not charge you a monthly fee and then an employee fee but at the moment we are giving it a go.

Review Source: Capterra

  Response: ClockShark, ClockShark

Date: December 2018

December 2018

 

Thanks for trying ClockShark! We want to make sure every customer gets what they need from the software. If you have questions around the material and/or labour costs, don't hesitate to contact our support crew, we'd love to help you!

 

Juan from JuanMerodio
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Secure payments with work times without paperwork.

Ease-of-use

Functionality

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Value for Money

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Clockshark has given us great advantages in which we have no problems when paying payroll employees, even if some work extra hours in the calendar will be reflected.

Pros

There are many things that I admire about this great software, with innovative tools our company is now closer to each employee, we can ensure the activities performed by placing them using a GPS, they can sign the time of entry and exit of their day.

Cons

I would like them to improve the interface more often, visual quality can be very attractive.

Review Source: Capterra

  Response: ClockShark, ClockShark

Date: December 2018

December 2018

 

We're glad to hear you're finding good value from the software! We periodically do interface updates to make sure our software is not just good, but GREAT!

 

Randall from Venture Companies
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Accountability, no problem.

Ease-of-use

Functionality

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Value for Money

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Clock shark is amazing, it literally takes 30% of the time it use to take me to run payroll now. Knowing exactly where your people are during their shift is very important in the construction field. Being able to upload crew sheets and photo's is huge bonus. The ability to share the scope of work with only the employees that its relevant for is a time saver. Customer service can not be beat, team is very diligent in getting the information you requested without needing to explain much of the problem. SIMPLY PUT THEY KNOW THEIR PRODUCT!!!!!!!

Pros

Ease of use, GPS track, Geofence borders for job sites, ability to add the jobs is simple, add employees is simple, real time alerts, all around the best bang for your money hands down, customer service is 10 stars.

Cons

Would prefer google maps over mapbox, mapbox streetview is subpar at best.

Review Source: Capterra

  Response: ClockShark, ClockShark

Date: December 2018

December 2018

 

Hi Randall, we are so happy to hear ClockShark is working great for you! We really appreciate all your positive input.

 

Laura from K.G.B. Construction, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

ClockShark and Customer Service

Ease-of-use

Functionality

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My overall experience has been great!

Pros

The ClockShark software is user friendly. Very easy to use. It is easy to track employee times and edit on the administrative end. I also love the GPS tracking feature that allows you to see where your employees are travelling while they are clocked in. It prompts you if you are doing anything that could have an effect that is not reversable, like exporting time to QuickBooks. The few times I have used the chat service to ask a question the help center fixed my problem, answered my question, and went above and beyond. Both times I had a question, it was actually a problem with my QuickBooks and not with ClockShark. Today rep was especially helpful as she went through my QuickBooks with me and helped me solve my problem. She was courteous and friendly! I would absolutely recommend ClockShark!

Cons

I have no complaints about the software.

Review Source: Capterra
 

Andres from Universidad de los Andes
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

ClockShark is a platform with an interesting idea and structure.

Ease-of-use

Functionality

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We think that this application has some potential and a good idea, the structure of the idea does not seem quite well executed, but it has good things to offer, and it does a good job in the market.

Pros

It has a lot of pros, one of them is that it has a very interactive and interesting interface, as well as being aesthetic, striking and intrepid, another thing is the technical service it has, it is very reliable and warm.

Cons

However, it has a series of points against, how the amount of Mega bytes that the application spends, also the amount of memory spent by the platform and the low performance it has.

Review Source: Capterra
 

Lara from Munday & Collins
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

ClockShark

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Pros

The customer service is amazing, the alerts when people clock in is great. I really like the different reports and time settings to match the way we do things. The timesheets are easy to read and clean. The scheduling feature is neat, I like that you can easily create and delete schedules, as we as alert people at once.

Cons

There is no setting to track vacation or sick days, when I import time to payroll it imports as regular hours. It would be nice if they were broken down already.

Review Source: Capterra
 

Jordan from Allied Global Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Customer service

Ease-of-use

Functionality

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Customer service is the reason for my review. I’m using the software for work and was locked from my account. csr made the process of unlocking my account SECONDS later nstead of minutes. To compare, 45 seconds of customer service online vs. 45 minutes of support with Apple on the phone. Both EASY solutions. Highly recommend!

Pros

Customer service is exceptional. CSR went above and beyond.

Cons

I’m using it for work, so it does the job.

Review Source: Capterra
 

Subhash from Precizion Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Dee was excellent

Ease-of-use

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love it, feel loved. Dee was just 1 of many awesome pros!

Pros

I love their customer service. Honestly, they respond even when the answer's in their FAQ... they ALSO have automated answers that do well.

I also love the seemless itegration

Cons

I can't add rates, so that's a pain to turn that back in my qbo.

I also would love to be able to make invoices straight from their software

Review Source: Capterra

  Response: ClockShark, ClockShark

Date: December 2018

December 2018

 

Hi Subhash, we are so excited to hear how much you love ClockShark! We do our hardest to make sure our customer service is ridiculously amazing everyday and we are so happy you feel that love.

 

Jonathan from Einabu Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

Great service thanks for the help today Dee

Pros

Organized Efficient, collaborative app. Love the schedule & quickbooks connect,

Cons

Hoping for a tool inventory tracking addition

Review Source: Capterra
 

Josh from Pizza Amore
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Love ClockShark!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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ClockShark has helped me keep track of all my employee's hours. I am able to access their timecard from home, from my restaurant, or anywhere else I need to.

Pros

We really like using clockshark! We went from old fashioned timecards to ClockShark and it was quite an upgrade. Since it's web based I was worried about my employees clocking in from other places, but clockshark has an IP feature which let's me see if they are or not. It is always reliable and it's offered at a very reasonable price

Cons

I don't have anything I dislike about clock shark

Review Source: Capterra
 

Dani from Duncan Theis Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Call with Dee Stanton

Ease-of-use

Functionality

Product Quality

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Value for Money

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Value for Money
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Support

Benefits are fast access for our employees and the GREAT customer service.

Pros

The syncing with QuickBooks. I have had hardly any issues with exporting data and when i have had an issue, Customer Service is AMAZING

Cons

None at this time. There are a few features that would be helpful but no issues.

Review Source: Capterra
 


November 2018

November 2018

Great to manage my team

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
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Pros

The app is super easy to use and I enjoy the fact you can use it even without any wifi or network.

Cons

The "search job" page can become hard to navigate if there are many items and the visual makes it confusing.

Review Source: Capterra
 


November 2018

November 2018

Clockshark i sthe Best!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Pros

Very simple software to use for employees. The GPS function allows us to keep track of when employees clock in and out and whether or not they are being productive the entire day. I particularly like how certain jobs can be designated to certain employees. Overall, this software simplifies and consolidates the time and payroll process, which can often become very intense and overwhelming.

Cons

Have not really found any major cons to this software. I would like to see the app get updated and be more consistent across all phones, especially older ones. There is also an issue when the phones lack cell service.

Review Source: Capterra
 

Vicki from PRO-GEN THUNDEE BAY INC
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Saving money with Clockshark

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Billing, Customer requests for hourly breakdown, All of this is right there with no problem

Pros

I find it easy to do invoicing as hours are right at my fingertips. As we have seasonal employees I thought I would have to delete them as a cost saving method but when I asked all I had to do was inactivate them. Time saving and cost saving!

Cons

So far we have no cons to report after almost a year! WOW

Review Source: Capterra
 

Jan from Countrywide Construction & Design, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great product, great service!

Ease-of-use

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More accurate time tracking may have saved us money, but the main benefit stems from employees getting sloppier on keeping a hand-written time card. Now I don't have to keep my own record, re-create times, check their math, question their times, or manually input time into Quickbooks.

Pros

Where do I start? It allows us to track our employees' time to the minute, GPS tracking to verify employee times is great, the app is easy for them to use, it integrates with Quickbooks, and the service is above par. I can shoot any question over to them via chat, and they are always prompt, friendly, and helpful in guiding me to a fix. We've used other clock-in systems in the past, but this one is the best we've used.

Cons

Two or three times over the year we've been using the software, the crew has had an app glitch where they haven't been able to clock out or clock back in, but that's only 3 instances out of at least 600 clock-ins. It may have been due to reception/data issues, and they could still put in 'notes' stating when they took lunch or clocked in or out.

Review Source: Capterra
 


November 2018

November 2018

ClockShark Review

Ease-of-use

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It is a great platform when thought about moving towards the smarter world. Also, it doesn't let the workers fool the employer. But you need to make sure that the employees are familiar with smartphones.

Pros

Started as a test platform for a short span of time but it proved to be very useful as I could assign the work without me having to be present at the site. Also, the GPS allowed me to keep track of the workers so that they don't fool me.

Cons

Being a digital platform it required everyone to have a smartphone also, it was difficult for me to get everyone onboard.

Review Source: Capterra
 
 
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