FingerCheck vs Gusto

RATING:

4.5

(28)

FingerCheck has 28 reviews and a rating of 4.54 / 5 stars vs Gusto which has 3870 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (28)
4.6 (3870)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 26, 2023
April 24, 2024
Pros/Cons
  • Pros

  • What I like most about this soft wear is how easy to use it is. The online chat option is extremely useful in times of difficulties.
  • Customer service and tech support have been great. When we have issues, they are very responsive and help us, including developing ad hoc or custom reports.
  • Cons

  • What makes a bit hard is that payroll needs two business days to process and it can not be done after 4:30.
  • It has some glitches/bugs. Managing the app accounts of the employees (on-line access) is difficult.
Read all user reviews
  • Pros

  • One of their competitors has some nice offerings, but we found that they were mostly for larger companies with more employees than we have. Gusto seemed a perfect fit for our size and our budget.
  • The simplicity and ease of setting it up and using everyday is a big plus. The detailed instructions and guides about state laws is fantastic.
  • Cons

  • Even after having an account with the company, I was unable to log into the android version. I was confused to whether the app even had anything to do with the company.
  • The problems continued into this year - anytime I had a problem, it consistently took waaaaaay to much time to get a response from someone who could actually fix my problem.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos