The overall experience has been great. Getting our managers trained may have been the most difficult, in our industry our managers do not focus solely on reading a candidates profile so our main goal was to have their buy in to prove to them it will be beneficial in the long run. After including them in our recalibration process, they got to experience hands on what metrics Talent Science really focuses on. As and administrator of the system it has become of second nature to now exactly how Talent Science works. I enjoy being part of trainings with the Infor Trainer and seeing feedback and questions our users may still have. I am always seeking new ways to make the experience for our users as quick and easy as possible.

The thing I enjoy the most about Talent Science (as an administrator) is the results we get to see for ourselves in our daily operations. Our hiring managers are using Talent Science ratings or scores to secure potential employees. As we got the opportunity to recalibrate our profiles, we got our hiring managers engaged in knowing their future applicants would be tested against their top/best employees. The ease of using the software has been one of the top things our managers have enjoyed. It is easy to navigate and easy to understand where everything is located. As an administrator, the ease to run reports and such is really great. Overall, I believe Talent Science has only made our company better as we continue to strive to do so!

At the beginning of our journey with Talent Science, the main thing we were worried about was the time it took candidates to take the assessment and the drop off rate. We believed we were losing candidates because of this. Over time, however, Infor heard our feedback and minimizes the assessment to a smaller completion time. We have now seen more completed assessments than preciously and we hope to continue to see that improve.

I've worked with this tool for over 5 years and I believe it is a great tool if used correctly. I love the fact that it can be used beyond preemployment well into the lifecycle of the employee. The continuous product enhancement and customized solutions for the individual organization is what keeps me interested as it evolves as needed. The customer service they provide is top notch.

The software portal is extremely easy to use and is very navigator friendly. Reporting is colorful, clear, easy to understand and has several options to choose from to give you the information you need in the way you want it. It integrates well with our ATS and onboarding was fairly easy. What I really appreciate is that the account managers dig deep to learn your business and are able to customize the tool to the organization's needs. They provide regular training for users and hiring managers and evaluate the predictiveness of the tool. If its not providing the results you are looking for, they will review the data and make necessary adjustments to fix the gap.

The report information sometimes is repetitive or short. Hiring Managers typically put too much emphasis on the score and can become biased if the information is shared too early. They also equate scoring to standard testing in education where its not the same. The validation of the performance of the assessment takes longer than some leaders would like to see.

I jumped into the project about halfway through. My experience from an integration standpoint with Workday wasn't smooth and I would have liked to see Talent Science be more proactive through that process. Our customer success manager is great, knowledgeable, and very responsive. We are currently working through validation and I would have liked to see Talent Science map this process out better. There have been a lot of miscommunications in our understanding of what data is needed for validation.

I like that a candidate only has to take the assessment one time and then Talent Science does that work to score that against various profiles, instead of candidate having to take an assessment for each job they apply to. I like that there are opportunities for development and career pathing with the assessment information. I like that there are probing questions provided to help mitigate any opportunities a candidate may have for the role they are applying to.

I don't like how long the assessment takes. At 75 questions, it's still lengthy when you think of a retail candidate that might only be working 6-8 weeks with us for the holidays. I'd love if there were games or other aspects that would engage the candidate in a different way but still measure the appropriate behavioral and cognitive skills that we are looking for.

The support, communication, expertise of our Sr Customer Success Manager and our Behavioral Scientist are best in class. They is very creative in helping us solve problems and get the best use out of the tool. They listen to our needs and issues and help us find solutions. They are professional, friendly, fun to work with and easy to work with. They are great at brainstorming and thinking outside the box. My Sr Customer Success Manager is proactive and brings ideas to me that I have not thought of. Great partner! We have over 20+ custom profiles and they have proven to lower turnover and predict success based on each performance metrics.

Product is easy and simple to use. Flexible; profiles can change profiles as the business needs and positions needs change. Provide validation and recalibration studies. Reports available to Recruiters, HR and Hiring Leaders ( assessment report, onboarding report, development report, interview guides etc) are very beneficial. Have use of their many off the shelf assessments if a custom profile is not an option.

There is a lot of information available from the tool to Recruiters, HR, HM's as mentioned above and can be difficult to leverage and use, simply because we do not have the people resources to administer them.

I have loved my experience and would recommend to anyone.

The customer service that comes with it is amazing. Everyone is willing to go above and beyond to make sure we get the outcome we need.

In some areas it can seem a little cumbersome on how you get to what you are looking for. But not enough to classify it as not user friendly.