Lightning Bolt

RATING:

3.0

(3)
Overview

About Lightning Bolt

Lightning Bolt is a cloud-based scheduling solution designed for hospitals and healthcare practices of all sizes that helps them to schedule physicians’ shifts. Schedules are automatically generated, based on user-defined rules, through a process called "combinatorial optimization." Guided manual scheduling is also possible, by pre-scheduling or "pinning" a physician to a specific slot, or through adjustments to an existing schedule. Physicians can trade shifts from within Lightning Bolt. Depending on the user permissions, shift changes can be approved automatically or may require admin approval. Users can also send secure messages in Lightning Bolt that are HIPAA-compliant. Lightning Bolt also manages time-off requests. Administrators can view conflicts, assi...

Lightning Bolt Pricing

Free trial: 

Not Available

Free version: 

Not Available

Reports
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Lightning Bolt Reviews

Overall Rating

3.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

3.5

Value for money

3

Functionality

3.5

Most Helpful Reviews for Lightning Bolt

3 Reviews

John

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Full Solution..

Best scheduling we've ever had.

PROS

Initially we started with Excel and tried another scheduling software and finally ended up with Lightning Bolt - glad we did, it has created the best schedule for us. The consultants at Lighting Bolt are great - training was straight forward and the software is easy to use. I'm assuming it is something with the algorithm but the software handles itself and fills any gaps in the schedule.

CONS

Initial pricing seemed a bit out of our range - it's been worth it. Training takes a few weeks which I would like to be faster to start using asap.

Matt

Used free trial

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2017

Initially worked well, now practically unusable

We use this for a large physician group of 60, staffing 3 locations. The program initially seemed to do the job fairly well, but still required a lot of manual scheduling input on the part of the scheduler. Now, the system seems to be overwhelmed (I assume the servers can't keep up with the volume), and every time you input a single day request, there is up to a 45 second wait before the request goes through. In the interim, you can't make any other requests. It easily takes 30 minutes for a provider to enter their requests for a one month schedule.

PROS

Multiple request options and customizable

CONS

Excessive lag time

Matt

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2017

Significant improvements made in response to my earlier review

PROS

Schedule automatically populates my calendar on my iPhone. After my initial review, the company seemed to make improvements in the speed of their servers, so it does not take as long to input shift requests.

CONS

Even with a wide computer monitor, it is not possible to view all of the days of the month on one screen without scrolling from side to side. The iPhone app is usable, but requires looking through too many potential shifts just to determine who is working on any given day.