Since implementing Paycor, our HR department's output has grown dramatically. Previously, we had to manually enter employees' time on paper timesheets. Now, they can just use the Paycor mobile app to clock their hours, and those hours will be imported into Paygrid.

Paycor is used on a regular basis at our company for timekeeping purposes, both through a mobile app and a web site. In addition, we process paid time off requests through the Time Accrual system, which also handles our Benefits Administration platform and Scheduling platform needs.

There is a lot that can be enhanced about the Time Accrual system. It is important that employees can easily keep track of their vacation time and that the method used to determine their balance is clear.

We have used several payroll companies since opening and Paycor is my favorite. It has everything I need in one convenient place.

I like that everything is accessible through one log in: time cards, schedule, tax documents, etc.

Occasionally I will try to clock in or out and be unable to.

Overall well, not a bad service. Could use some improvements.

Easily functions, easy for users to navigate

Too many unnecessary features taking up space

Paycor has been wonderful since our implementation. The transition process from our previous provider was made super simple by their implementation team, who were able to screen share and walk us through pulling everything they needed in under an hour and a half (compared to a two WEEK process when we switched providers before that). They've remained in touch and been there anytime we had difficulties, which have been few. Their service after the sale has been phenomenal. I appreciate that they continue to offer support and reach out periodically to check in on us, and we have a dedicated customer success manager who we partner with occasionally to discuss our needs and new features.

Their customer service hotline has been spotty recently (last few months) but overall is still helpful and reassuring.

While we were clients, it was ok but took forever to get through. I have waited on hold on the phone for over an hour at one point. The best way to contact them is through email. That wasn't enough for me.

It was easy to setup and use. Payroll entry was fairly easy.

The reports were not available in Excel. After we left Paycor, it was very hard to gain access to our reports. I needed our reports in Excel and they would not or could not convert them.

Paycor helps us organize our employees' information fairly seemlessly.

Issues with reports and flow of information between benefits and payroll

I love the ease of use, access to mobile application, review all paystubs, w2's, as well as all information having to do with application

Love the ease of use via mobile application

There are no negatives to the Paycor application

It has best Human Resources features and is a great tool as a payroll solution.

No issues as Paycor has outperformed and met our needs.

Overall I think it's a great tool that is fairly straight forward for payroll.

I liked having access to my work data (hourly wage, pto, tax forms, etc) in one place. It also helped that our HR manager could access my account if I had questions or trouble with anything.

I found the placement and wording of the hours available for taking time off to be confusing.

Overall, Paycor is fine. You can access your payroll information online.

I like being able to login online each pay period to access my pay stubs and see how much I was paid.

I found it a little chunkier than other similar platforms.

Moving from paper onboarding processes, Paycor has brought clear improvements to our workflows. However, the consistently poor customer support and the Paycor team's lack of ability to resolve issues with our account has us exploring other options.

Scheduling - Pro version offers a team chat function that is a decently effective team communication tool (think simple Slack), and offers solid scheduling flexibility for employee scheduling that fits our business needs. We needed an option that allowed employees to communicate their availability on a week-to-week basis and Paycor's option largely supports that. Easy to learn - really, the system is pretty easy to learn and get up to speed for new users. Onboarding - certainly offered a cleaner and easier onboarding experience for new hire paperwork than our prior system.

Customer support - Support teams seem overwhelmed at all times. You never reach "your" customer service rep as they are busy serving 300 other clients like you. They lack follow through on completing tasks (expect to do some hand-holding) and follow up communication is poor. Integration - no real ownership from the implementation team to help us successful onboard. Communication from Paycor team was severely lacking throughout the onboarding process. Multi-systems - ATS, Scheduling, Benefits, and HR are really 4 separate systems integrated together. They mostly play nicely until they don't. Makes for an awkward user experience at times too. Buggy - We have experienced on-going software issues that have yet to reach a resolution. Feedback from us and other Paycor users in the Paycor Ideas channel seems to show a small response, desire, or ability to make improvements from user suggestions.

From the start, our experience with PayCor has been horrible. False claims during sales. Poor customer service. Completely self-service with little front-end training. High cost for the amount of work needed on the customer-side to maintain accurately on a regular basis.

Self-Service Good UI Good mobile employee functionality with GPS (mobile punches)

No integration with Quickbooks (though that was how it was sold to me) clunky back-end data to GL migration HORRIBLE Customer service - your average hold times to get a human is at least ONE HOUR. I've held for over THREE HOURS to get a person on the line for an issue that would take 10 minutes max to fix

Highly satisfied with the product and I recommend it to everyone!

Paycor has given us a cost savings as well as time savings. The integration between Applicant Tracking (which is amazing) and Onboarding has reduced our time to find, hire and set up new employees. Payroll processing time is dramatically faster as well as the time clock integration makes payroll easier. There is a great analytic component. The team is very helpful and we are seeing huge savings over ADP.

The tax component has been the only part that has been a little difficult. The time to get a response from this team is pretty long and it's not possible to contact them directly.

When we talk about the ideal application, this application is at the first in the list. It has a beautiful history with me. I hope that this application will always exist

The performance of job posting, candidate management, preparation of payroll and its access to employees are among the most important stages in any application, and this application is distinguished in these roles and these jobs

The tax compliance tool must evolve and you to include all tax obligations and apply them to all tools available within the application

Excellent!

Paycor is very easy to use and checks all the boxes for an HRIS. It encompasses everything we were looking for and all of our employees love the performance and engagement features of the tool.

Sometimes the site can be a little slow and you do not have a dedicated account manager but support is extremely helpful and responds quickly and everyone who has been assigned to our account for implementations, benefit feeds, etc. has been top notch!

The overall experience is great, the system allows us to do so much and helps us progress our company in a positive way.

As a member of HR I enjoy the self-service feature of Paycor, it saves us so much time in some situations and allows us to utilize other portions of the system with the time we save, like LMS and recruiting. It is difficult to pick just one item to like the most when so many are important to us, and we gain so much by using Paycor.

There were bumps during the integration process, but our company is also unique in how it is structured. With assistance provided to us we were able to work through some issues we had, but some items in Paycor are not structured for our Company and how it functions and unfortunately, we felt like we misunderstood how it was presented to us to make us believe it would work for us.

Paycor doesn't function well and doesn't deliver on promises.

The pay grid looks and functions well -- I appreciate that on the review page for pay roll, it's easy to click an earning code and quickly view what is being paid. I additionally like that earning codes can be customized on the employee level.

Some basic features of Paycor stop working or don't work well -- we have ongoing issues with the timeclock, and occasionally features that once worked will stop. The PTO accrual system needs serious work and the customer service is in serious need of improvement.

Overall, positive enough that I am launching it again with my new employer.

Eliminating paper, confusing, automating many process like evals and attendance points, ample training, surveys and analytics, the list goes on.

Customer service can be lacking, don't trust what sales tells you unless it's in your contract, if you elect the ODP feature be aware there have been complete fiascos with the provider bank. Launch had myriad errors in each EE file which required a week of all hands to audit and correct.

This is my second company I have worked for that uses Paycor. My first company, I was there from the very beginning (implementation). I really like the program and was pretty savvy with the program.

It is very user friendly and easy to navigate.

Our company has bought pieces ala carte-- so it is a cluster--not Paycor's fault.

Employees welfare is key. Paycor keeps them closer to the management as possible by safely handling their information. It has promoted productivity and raised the spirit of hardwork for all of us.

Paycor is defined by its huge contribution to automation which eventually saves time and energy on tasks. It is a reliable tool for handling employees data. I have generally been in the forefront to making the goals of the company come true. Paycor has played an important role in ensuring this. It is easy to use.

Generally amazing. Paycor has no serious bad side. It is easy to learn.

Awful. I haven't solved anything because most of my issues were glossed over or never addressed. I regret ever recommending this switch to our executives.

Paycor is relatively intuitive and easy to use on a base level. Compared to ADP Workforce Now, it's really simple to find what you need.

We were promised a dedicated support team, which we were never provided due to a switch to a centralized support model. Our "senior" implementation specialist was awful and did not fully set our system up. It took 4 months (2 of which were after we began processing our payroll) to have our PTO plans set up and then they weren't even set up correctly. Their tax handling leaves a lot to be desired. Their customer support might as well not exist, despite having multiple ways to contact them. Submitting support tickets on their website doesn't work, emailing their support department is useless, and calling them will end up resulting in 5+ hour wait times. It took 5 months to get PTO set-up on a different client and the only reason I was able to have that occur is because I literally searched for people on LinkedIn who worked as managers in CS, guessed their email, and happened to be correct. They are extremely expensive for what you get and do not offer transparent pricing. One of our client codes is our non-profit arm and would randomly have taxes added on to our bill and then never refunded. Paycor has done the exact opposite of everything we were promised and the only reason we are still with them is because I cannot get someone on the phone to cancel our contract. There is also minimal control of company-settings so you're forced to rely on non-existent help to ultimately do nothing. Do yourself a favor and avoid this company at all costs.

Overall experience has not been a positive experience. Customer service being at the forefront. We have a dedicated customer service relations manager, however, when raising concerns he has not resolved these and only directs back to our customer service contact.

1) I do like that there are a variety of options that we can utilize with payroll, HR, time and attendance, performance management, applicant tracking and benefits.

1) Customer Support is poor! Each service (Payroll, Time&Attendance, HR) have their own support contacts. When trying to reach them, they are never available via phone. You have the capability to e-mail directly but don't always get a fast response (fast to me is within 12-24 hours). I have to continuously send follow-up e-mails to check on status of issues or questions. 2) They have a variety of different systems to use (payroll, HR, applicant tracking) but each system does not always talk well to each other since they were different technologies that created them. For example, the applicant tracking system was under Newton Software so they handled any technical issues. 3) There are different roles in the system and when asking for how-to guides for these roles, for example a manager role, I was told I needed to test and create myself as each system is unique. 4) I came in after the organization had started using their services. As a new person in my role, I wanted to find out what functionalities that we have available to us as I know there are more functionalities available but have not been provided with what these are, only learn as I go or if I ask the right questions. There is training provided but again that is very brief and doesn't go deep into what the system can do. The reason Paycor states can't provide as each client is unique. Very unfortunate as would like to get the most bang for our buck!

Paycor has helped me become more efficient in process payroll, tracking time cards and running third party reports.

The report functionality is fantastic. I like having the ability to customize reports, this saves me a lot of time. I also like the ease of the software and the great customer service Paycor provides.! Paycor also continues to listen to customer feedback and make improvements.

I like all the functions of Paycor, this isn't anything I dislike but the onboarding doesn't really work for us since we don't hire on an every month basis. I couldn't justify the cost but if we did I would definitely use it.

Fairly user-friendly - Once you understand what certain features do, it is quite simple to use and a schedule can be created fairly quickly. I can schedule a dozen individuals for an entire year in approximately 30 minutes. Adding individuals to the schedule implies I have to pay for their use of the app whether they use it or not. Both the app and online consoles are fairly simple to understand. I'm astonished by how many of them say they actually use the app and website on a regular basis considering how simple it is for them to use. It allows me to enter a ton of information about my team, and I appreciate how customizable it is. being able to pivot

The payroll and time and attendance capabilities are outstanding. Both admins and employees find it simple to use. features for robust reporting. User-friendly employee profiles. able to monitor 401k loans through the development of goals.Fairly user-friendly - Once you understand what certain features do, it is quite simple to use and a schedule can be created fairly quickly. I can schedule a dozen individuals for an entire year in approximately 30 minutes. Adding individuals to the schedule implies I have to pay for their use of the app whether they use it or not. Both the app and online consoles are fairly simple to understand. I'm astonished by how many of them say they actually use the app and website on a regular basis considering how simple it is for them to use. It allows me to enter a ton of information about my team, and I appreciate how customizable it is. being able to pivot

The program is not the most attractive option available and can be a little difficult to understand. We discovered that those compromises are well worth making in exchange for a more reliable solution. I hadn't anticipated much of a transition from Nimble Schedule to Nimble. All of the Nimble Schedule features, at the the least, should be present in Nimble, but I was hoping for more. Although there were some flaws with Nimble Schedule that Nimble was able to resolve, I don't mind because I enjoyed it! Every new piece of software requires a period of getting used to, but I believe I've managed to do so and have grown to enjoy Nimble thus far. We have 64 employees, thus it is a hassle to print each payroll report individually because we rely greatly on the reports that Nimble creates for us.