We have been using PeopleGoal for over a year as both a vehicle to manage employee performance evaluation and as a mechanism to track Strategic Plan performance through Balanced Scorecards. PeopleGoal has provided our university with unparalleled access to performance data that is seamlessly merged at both the individual contributor as well as departmental scale. We can now view our performance data across multiple dimensions and can drill up or down into our associated data. This functionality provides insights into areas of strength and challenge that have previously not been available. PeopleGoal was very simple to implement and is intuitive to use. The company's responsiveness to requests, customizations and enhancements has been unparalleled...we have never been told to 'wait until the next release'; 99% of the time our requests are accommodated with immediate effect. We chose PeopleGoal after an extensive search of software solutions, and it was the clear choice in terms of functionality and price point. The incredible customer service has been an unexpected, but highly appreciated, bonus!

Cloud-based, intuitive, simple implementation, affordable, wide range of functions, customer support, beautiful interfaces, robust reporting suite.

None apparent after a year of use.

Our goal was the have all performance management related topic (review, 1:1, feedback, goal setting) in one fresh place and this we achieved well.

The biggest thing we like is how simply PeopleGoal has helped to give the topic of performance management into hands of our Leaders and co-workers - they run the show with little administrator or support need. Solution is simple and easy to use, mostly intuitive to users thus brings well people together over our 3 sites. PeopleGoal was very supportive in setup (very simple and fast), customisation and online support for users is great. A highlight for us was also Azure AD integration removing majority of work in administration of users - seamless newcomers on-boarding.

As solution admin/owner you will not get right now online solution usage metrics. Be ready to pivot your report xls.

Provides multiple options for goals (okr's, kpi's etc) Provides 2 levels of view - direct manager and overall manager Ability to write dept wise goals Can take prints across time Ability to save review drafts

New features are limited / in the past 1.5 yrs Can't make too many custom changes which are needed for smaller orgs which have atypical setups Customer support is slower than I'd like

The ability to hold our employees accountable to goals, work performance, and values in a paperless and online state.

The ease of its functionality and data warehousing of our associates goals in relation to our company objectives

More mobility and able to customize. We would like to use this system as an HR portal to get further engagement. Include surveys for employees to provide feedback on the organization.

-- The layout is user friendly -- The fields are self-explanatory -- Facility to pull historic data; that helped us for reviews & appraisal -- Feature to customize questions as per your org's needs -- Aligned with OKR system; a system that we follow

-- Any request for customization was handled in a cold manner - "when we discuss with our developers we may consider your suggestion" -- No guidelines for first time users - should have provided prompts/ pop-up messages on next steps