Spark Hire

RATING:

4.7

(107)

About Spark Hire

Spark Hire is a cloud-based video interviewing platform for HR departments and staffing professionals with options for one-way pre-recorded interviews or live interviews. Other features include branding customization, video interviewing ROI analytics, collaboration tools to comment, rate and share interviews with others on the hiring team and open-invite interviews that can be implemented in a variety of outlets, including job boards and social networks. Users can also add custom welcome videos for candidates, tag interviews for searching capabilities and handle applicant rejection management all within the Spark Hire platform. All interviews (live or pre-recorded) can be played back at any time to review a candidate’s responses. Pricing options are also flexible, ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Spark Hire Pricing

Lite: $149/month (billed monthly) Pro: $299/month (billed monthly) Growth: $499/month (billed monthly) Enterprise: Contact Spark Hire for pricing. Get a 20% discount by signing up annually on Lite, Pro, and Growth plans.

Starting price: 

$149.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Interview details
Slide 1 of 4

Spark Hire Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Spark Hire

1 - 5 of 107 Reviews

Lauren

1,001 - 5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Spark Hire Improves Time to Fill

Julie

Verified reviewer

Apparel & Fashion, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Outstanding Customer Service

We are a global organization that is starting to establish new parameters and procedures to better align our recruiting efforts and this tool allowed us to increase our speed and efficiency!

PROS

It’s so convenient and believe it’s THE recruiting Tool of this generation! It’s also very practical for a global organization like us!

CONS

That’s their is only one language of utilisation

Scott

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Spark Hire has been an amazing addition to our hiring process to truly filter and find the motivated

What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

PROS

What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

CONS

The one thing that I would say is to make it easier to Rate a candidate overall not just from video to video. I know this is an option but making it easier to find would be helpful.

User Profile

Hana

Verified reviewer

Translation and Localization, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

Misleading Sales and Customer Service

We reached out to SparkHire when we were researching a product that would allow us to deploy a specific, custom assessment to our candidates. We communicated that the assessment would need to allow for both text and video modules, where applicants could respond both by typing text and recording a video. This was not possible and the sales people knew this. We have a long list of other items that were promised but were not actually possible. We are now stuck in a contract and they are charging our credit card quarterly even though we had notified them promptly that the tool was useless to us. A classic example of overpromising and underdelivering, or rather not delivering at all. All we asked was to be let out of the contract. Didn’t even request a refund. Last communication from the customer service team was on [sensitive content hidden], “still waiting for response of our management team”. In my business, we would not let a customer leave unhappy, but SparkHire apparently does not care.

PROS

None, because the product was sold to us despite the fact that Spark Hire knew it would not fit our desired solution/use.

CONS

Very inflexible product. Customer service that is not empowered to help.

Anonymous

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

We love Spark Hire!

I am extremely happy with the Spark Hire product.

PROS

Working in HR for a large organization with multiple locations makes it difficult at times to coordinate the interview process. But instead of me providing my feedback, I'd like to share some of the comments I have received from various departments in our organization regarding the Spark Hire video interviewing platform. "I thought the process was pretty revealing actually. As the viewer it was interesting to see how they handled the format-their comfort level with answering the questions within the time limit, and if they looked in the camera (or not)." "I found that Spark Hire was very convenient to use and gave me a way to do an initial interview of a large number of candidates in an efficient manner. Since I tend to have large candidate pools, the videos were able to give me an initial assessment to determine who I wanted to do in person interviews with. Particularly effective when dealing with out of area applicants." "Excellent tool that allowed us to consider more candidates. Previously we had to select 7 or less and coordinate a group schedule to interview face to face. Spark hire allowed us to consider 28 candidates remotely and at each interview panel members pace." "I really liked using the Spark Hire Video system as it allowed me to review the candidates on my own schedule. I could also review the videos a second or third time while I was reviewing the resumes and applications. "

CONS

Again, I'd like to share feedback I have received from hiring managers. Keep in mind some of these may just be viewer/reviewer error. "A good candidate might get screened out if they are not as tech savvy as other candidates. That might be fine for a tech job but not a relevant for others." "What I didn’t like was the review options within Spark. It was essentially a STAR ranking system with comments. Once submitted, you cannot go back and make edits." "I wish the view of all the videos showed me some kind of summary of how I ranked each person (and even the comments I wrote)."