SuccessFactors Professional Edition Software

3.90 / 5 (156)

About SuccessFactors Professional Edition


Tailored to meet the specific needs of small businesses, SuccessFactors Professional Edition helps organizations align employee performance with company goals and core strategies. With Professional Edition, companies can automate the performance review and goal management process, track efficiency as well as gain visibility into employee, operations and overall business performance.

Key components include modules for company information, employee profiles, goal management, performance management, reports and dashboards. A Jam module provides businesses with a forum to connect with their peers, share ideas and track down answers.

The components work together to provide a centralized platform and offers access to organizational charting, live resumes, personal and company goals, actionable performance reviews and valuable feedback, key reporting and more.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

156 Reviews of SuccessFactors Professional Edition

Average User Ratings

Overall

3.90 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(43)

4 stars

(67)

3 stars

(35)

2 stars

(8)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 156 reviews

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December 2016

Mohammad from Hitachi Consulting

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2016

SAP Human Capital Management

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions. Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements. Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements. Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting. Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events. Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.

Pros

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Cons

Training and SOX deployment is bit difficult

June 2016

Inayat from Marasa hospitality pvt ltd

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

Executive-HR

Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, moral and motivation, culture and attitude development, performance appraisal and quality management issues) ? Ensuring compliance of SOPs and company policies. ? Responsible to introduce new HR initiatives viz. linking pay to performance, reward and recognition policy etc. ? Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to Management. ? Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team. ? Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care. ? Develop and Maintain healthy relation with Govt. and Non Govt. Organizations for better and fast functioning of organization. ? Plan for employee's performance appraisal; develop tools for appraisal, job evaluation and development. ? Be a point of contact for all Line Manager/Candidate Queries. ? Maintaining the entire MIS of the employees engaged at resort

March 2019

Tiana from Nexteer Automotive

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

There's always something in here you didn't know it was capable of

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Pros

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Cons

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

February 2015

Justin from Leggett & Platt


Ease-of-use

2.5

Customer support

4.0

Functionality

3.5

February 2015

Solid software that continues to improve each year.

Pros

SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place.

Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.

Cons

Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules.

Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules.

Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.

August 2018

Fernando from Pelissari Gestão e Tecnologia

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

August 2018

Too complicated...

My certifications came from extensive studies, I think I couldn't have made it without SAP Learning, by success factors. If the format was just like the OpenSAP, then it would be perfect!

Pros

It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.

Cons

Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.

February 2019

Holly from The Hershey Company

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2019

Some strong points

Pros

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

Cons

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

August 2018

smit from GSTMadeEasy

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

August 2018

Perfect HCM software

Overall good software with in depth details and management highly suitable for large enterprises.

Pros

Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG.
1. Success factors provides human capital management solutions for large enterprises
2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement.
3. It has complete customization available which can be changed according to need of the organization.
4. In depth analysis of data/ details can be done from administrator account which gives complete overview.

Cons

1. Pricing for software is on higher side which mostly large enterprises can only afford.
2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it.
3. It lakes seamless integration with various SAP modules.
4. Sometime its complexity is such that excel based HCM seems like more suitable

September 2016

Stephanie from Northwestern Mutual


Ease-of-use

3.5

Value for money

4.0

Customer support

3.0

Functionality

5.0

September 2016

New LMS is a Hit!

Pros

SuccessFactors provides a lot of bells and whistles compared to our old learning management system. We've used SF for almost a year and have been extremely pleased with our ability to: assign learning to specific groups, bundle training into programs and curriculums, and easily track training. One feature that has been extremely beneficial to our field force is the My Team tile, which allows supervisors and alternative supervisors to assign training, track training, and run reports. This was not possible with our former LMS.

Cons

It is not the easiest system to use. I would recommend hands-on training to learn how to load courses, exams and live events, as it's a pretty arduous process. Customer service hasn't been the best. With our old LMS, issues were addressed within 48 hours. Recently, we had an issue that took almost a week to resolve. Additionally, setting up curriculums / programs for specific work groups, etc. is challenging. We recently needed to set up four curriculums as part of our Firm Element training and it took three times to get it right. That was frustrating.

August 2017

David from Pepsico.

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

August 2017

A cloud based HCM tool that enables manager self service with an easy to use tool.

The best part about it is that you can track everything in regard to activities in the system. This allowed you to report on different programs and initiatives and reduces data inconsistencies.

Pros

The system is very easy to use and managing data via portlets is extremely intuitive. The system also allows managers to take actions therefore offering manager self-service.

Cons

Quarterly releases which delays fixes and new features based on company's agenda not the clients. Customer support at times is very slow to solve complex issues.

December 2017

Angel from Zodiac Aerospace

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

December 2017

Tier 1 System?

Features seem very limited/overly complex in comparison with other platforms such as elogic and cornerstone.

Pros

Great for large companies with set curricula in place. Custom Reporting, Multiple Learning Types Supported. Ability to add references/global resources. Integrated with SAP GlobalScape (previously iContent).

Cons

Lack of forward facing custom reporting (SQL Knowledge required). Customer support is not included with licensing; third party support is sub par.

June 2019

Daniel from Hospital Ortopédico Infantil

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2019

Take control of your payroll in an unbeatable order!

Pros

You can keep detailed control of all your work payroll. Contracts, payroll, fiscal retractions as well as the progress of each employee within the company. Being able to have an exact report of all the employee's performance in the company, from training courses carried out to labor incidents.

So far I have not seen a better tool to keep the work payroll in such a neat and efficient way.

Cons

It is not as easy or simple to use as it seems. You have to do specialized courses to learn how to use it but without a doubt it's worth it! It is an excellent software.

May 2018

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