Sympa

RATING:

4.4

(18)

About Sympa

Our goal is to free HR professionals like you from restrictive technology. Why? So you can focus on what really matters – developing your people. Every day, our customers use Sympa’s complete, global core HR solution to make the data-driven, smart decisions that lead to HR functions that support every person across their organisations. When it comes to information, Sympa gives you a clear, aggregated overview of all your people data, and lets you manage it safely in a single, global solution – from hire to retire. With Sympa. HR no longer needs to act as the middle man when people need to access everyday information. Instead, every employee can instantly access their own data and can see relevant information related to their own development. Sympa lets you keep all ...
Holiday planning and absences visualised in customisable reports.

Sympa Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Sympa

1 - 5 of 18 Reviews

Anonymous

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2021

HR tool that makes onboarding and goal setting much simpler than I've experienced before!

My overall experience has been very positive. Sympa has been a really important aspect of our company and the management of HR internally and getting that information out to employees. At my last company we didn't have anything like it, so it's been a huge help.

PROS

I like that the portal is completely customized for our organization. When I log in, I have access to tons of resources, a company directory (we're global so it's really helpful), and my business goals, PDP, sales quotas, etc.

CONS

The user interface could be a bit cleaner, but overall it's really great!

Wouter

Sports, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

Great and most of all user friendly software!

Great experience, super to use and implemented software. Next to that we are in charge of changing the system. No super high consulting costs. What you see is what you get, and it works great!

PROS

Adaptability, Look & Feel, Implementation

CONS

Because of the enormous options, it took a while for me to have the right scope for implementation

Reason for choosing Sympa

Flexibility, price vs. functionality

Reasons for switching to Sympa

Previous software didn't meet the expectations. No options to customize and because we are not a multinational, we were not an important customer for ADP.

Vendor Response

Hi Wouter, Thanks for your review! And yes, you're right - Sympa HR can be implemented and configured in so many ways! If you need any further help with development of your system, don't hesitate to contact your dedicated Customer Success Manager, who can guide you through our Best Practice site and help you pinpoint your needs. Wouter, thanks for being with us and enjoy your smoother HR ride with Sympa!

Replied June 2020

Eva

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

We really liked SYMPA

Me and my colleagues that used SYMPA always liked it a lot! It was easy to introduce to the organization and easy to improve overtime. We got a system that made us more effective.

PROS

An HR system that is very easy to adopt to the business needs. It is very easy to take out reports. It really makes HR work more efficient!

CONS

In the earlier version it did not keep track of all changes in the system, now this has been improved.

Reason for choosing Sympa

We evaluated our need, the functionality and price. Sympa had the best solution at a good price.

Hanna

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

-

PROS

software is easy to use and also for administator

CONS

Features that I need are covered well. Frequent system failures interfere from time to time.

Katri

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Sympa makes everyday HR-life easier

Sympa is well-functioning Hr-system from employee journey from start to finish. Reporting also works.

PROS

Sympa is easily customizable to the customer's needs

CONS

Sympa does not always provide a quick response to customer's software problems. Sympa Support is wery often busy.

Reason for choosing Sympa

Sympa was a Finnish software provider. The product was recommended and user-friendly from employee-user to supervisor-user. We have never regretted buying Sympa. I can strongly recommend Sympa for all HR people to small or large businesses.

Vendor Response

Hi Katri, thanks for your review! We are really sorry to hear that your experience of our customer support has not lived up to your expectations! We're continuously developing our processes and working methods, with customer satisfaction. We surely take your feedback seriously, thank you again for sending it. Please remember you can also call us or contact us via the Support Chat, found from our Support Portal. The Support Portal also contains guides regarding Sympa HR and its features and functionalities. We hope you find them useful :) Let us know, if there's anything we could help you with. And I hope you get to enjoy your smoother HR ride with Sympa HR!

Replied June 2020