What is Paylocity?

Paylocity is a cloud-based human capital management (HCM) platform that provides human resources and payroll management tools to help businesses of any size manage core HR functions. Key features include payroll processing, benefits administration, time management, talent management, employee engagement, an integrated applicant tracking system (ATS) and data insights.

Paylocity’s payroll module allows businesses to simplify payroll operations, automate processes, and stay tax compliant. With expense management, payroll administrators can eliminate spreadsheets and payroll calculators by automatically pulling expenses into Paylocity. With the pre-process register, users can preview, correct and verify e...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

335 Reviews of Paylocity

Average User Ratings

Overall

4.14 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(147)

147

4 stars

(121)

121

3 stars

(43)

43

2 stars

(12)

12

1 stars

(12)

12

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 335 results

September 2018

John Larry from DrJays.com

Verified Reviewer

Company Size: 51-200 employees

Industry: Apparel & Fashion

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2018

Great for Remote Worker

I love Paylocity. My only con isn't an everyday issue that many users will encounter. It was mainly my bad luck. I would highly recommend this product for those that work remotely. I love that I don't have to get to a computer to clock in and out. The app is super easy to use, a child can figure it out in a jiffy.

Pros

clock in / clock out from ANYWHERE Keep track of your hours with a simple click missed punch? No problem. you can fix it yourself (if your HR didn't lock you out of it that is) Impressions section: Your company can give you praises and make it public.

Cons

There was a time that my bank account got compromised so my direct deposit info needed to be changed. It took my HR department a long time to get my info updated and for my pay check to be sent. I work remotely so Paylocity sent my paycheck to my company's office then my company sent the pay check to me through snail mail... with bad luck usps lost the letter.... getting my paycheck processed again took an entire pay period to receive my paycheck.

October 2019

Krissy from Lloyd Jones

Company Size: 201-500 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Easily Manage your Timecard, PTO, Benefits, and More with Paylocity!

I have used this service for clocking in/clocking out an managing employee time cards.

Pros

One of my favorite things about Palocity that makes it stand out from other software is the ability to customize and make a profile. You can connect with other teammates, and give each other props and recognition. It really helps build internal relationships, which is a really unique feature for a payroll software.

Cons

The interface for Paylocity is a little confusing in my opinion. It can be a little difficult to navigate the platform when you are new to the software. Sometimes I feel like commonly used tabs/links require a couple of clicks to access, instead of being readily available on the main homepage.

June 2020

James from American Homes

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

June 2020

Payroll Management

In general, we’ve had a good experience with this software. Paylocity has worked well to meet the payroll needs of our company. IT’s been easy to use and helps us to quickly and efficiently take care of the employee timekeeping and payroll each week. Paylocity manages all of the direct deposit, payroll deductions, payments to tax agencies, insurance companies and garnishments, et cetera, so that we don’t have to employ an in-house Payroll expert. Employees have an online profile that they can log into, where they can manage their information and can pull up their pay history. In a small company like ours, we appreciate the ability to oursource the heavy lifting of the payroll responsibilities. Paylocity has done a great job in this regard, and they are responsive when we need to give them a call for support.

Pros

Once you get Paylocity set up, the interface to input employee information and employee time is pretty easy to use, and we have never had issue with any software “glitches”. Whenever there has been any error, it was because of garbage in, garbage out. Paylocity automates all the payroll processing, so as long as the correct data is input each week, the whole weekly payroll process is painless and mostly effortless. The software's reporting features are good, and offer plenty of standardized reports that fit our needs, so we're able to easily handle the payroll accounting with our small office staff.

Cons

Paylocity's support is OK, but could be better. We have an account manager that handles our account, and you have to call or email your account manager. If I need an explanation, or support with an issue, leave a message and have to wait for her to get back to me. Often it takes a lot of back and forth to get the issue resolved, usually days, not hours.

December 2014

Cherina from Eleven

Industry: Marketing and Advertising

Time Used: Free Trial


Ease-of-use

3.5

Customer support

2.5

Functionality

4.0

December 2014

Paylocity - Web Pay

Pros

Paylocity Web Pay is so easy. I love the fact I have access to this portal from anywhere. This option allows me to transmit payroll, run reports, update records from home, vacation, etc. Adding/deleting new earnings/deduction codes can be done by me. I do not need to get the approval from Paylocity to update my account settings. Employees can easily find their way around the portal, if used frequently. It's a slow learning process but eventually they embrace it. Managers have access to their team's information so instead of me providing the info they need, they will log into the portal and look for the info. Report writing is very simple. I am able to customize my own reports. I still export into Excel and format it, but overall, pulling the info I need is easy enough to do. There is a phone app for Paylocity, which is employee friendly! This is a great option if you're not in front of a computer to update personal info and submit time off requests. Reports live on the cloud, so no hard copies are provided when payroll is transmitted.

Cons

One thing I like least about this product is managing time off. We use a different system to track time and unfortunately the two systems do not talk to one another. We Pay does allow for me to keep into account the employee's time off to reflect their pay. Unfortunately, because of our industry, the time off submitted is always not so accurate so the system is set up to only track time off requests. I manually have to enter taken time - info based from extracting data from other system being used. I don't know if this system offers mass updates. I don't know if I can change a deduction amount across the board. For example, I had to increase each employee's medical premium by going into their records. It would have been nice if I had the ability to mass update all the employee's premiums based on specs. I would love it if I can edit a canned report. This option is not available.

April 2020

Ean from Cedar Band Corp

Company Size: 51-200 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Fantastic all in one

Overall, now that everything is set up and correct, we couldn't be happier with the system. It does everything we need, plus some, and it's an all in one portal instead of having to log into 5 or 6 different systems all the time. The employees love it also since they can access everything they need in one place as well.

Pros

This combines several different services together in one place. Recruiting, HRIS, payroll, timekeeping, and even benefit admin are all in one system. Using one database for all of these systems, there is no repeat of data entry, which lowers the opportunity for mistakes dramatically. The employees have access to their own profile and can make changes and view their paystubs and tax documents at their leisure. Getting rid of the multiple different service providers saved us a bunch of money at the same time.

Cons

Implementation of a new system always has its issues, but the implementation team for our job seemed a little inept. There were several mistakes made that took quite a bit of time (both my team's and their's) to fix.