What is Workpop?

Workpop is a cloud-based recruiting and applicant tracking solution for small, midsize and large enterprises. It is suitable for various industries including food and beverage, warehousing and distribution, retail, education, hotels, fitness, health, sales and entertainment. Primary features include applicant sourcing, applicant tracking, social recruiting, candidate engagement, candidate management, onboarding and workflow customization.

Workpop has two modules, the Applicant Hiring System and Hiring Essentials. Hiring essentials provides automated screening, ranking, messaging and mobile applications. The applicant tracking system offers a candidate pool along with hiring features. Other features include career sites, team collaboration, data transmission a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

49 Reviews of Workpop

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(40)

40

4 stars

(8)

8

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

January 2018

Michelle from Giant Eagle

Industry: Supermarkets

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Brought in more applicants than more expensive web sites.

I get a lot of applications and they are a great fit for the retail industry. With other web based companies we would get plenty of applications, but would either not get phone calls back or they were looking for something different. I feel like we paid for services that were not really tailored to our industry.

Pros

I like that it is so very easy to use. It is so nice to have the app on my phone so when I am not working I can reach out to an applicant quickly to confirm my interest and let them know I will be reaching out to them when I get back to work. I feel it keeps me from losing a qualified candidate that is looking for a response.

Cons

My only con is that the Web Site works a bit slow. I can not say for sure it is all the web site and not possibly my computer, but it takes a bit for things to load. The app is faster, but for typing purposes I prefer the web site. As I type on the web it takes a bit of time for my words to appear and I am not the fastest typist.

July 2017

David from Koala T Caf

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2017

Great value for your money

Pros

The software is easy-to-use and makes it simple to source candidates, decline or favorite applications, set up interviews, and even handle all the onboarding and HR paperwork electronically on Workpop Dash so we don't have to do everything on paper anymore. It's greatly simplified our hiring and HR process and saved us tons of wasted time when dealing with employee turnover. They also have a transparent and tiered pricing system so that you know what you pay every month and you can always pay more for additional exposure when you need it and without having to post on multiple sites yourself and track applications across platforms. Plus, by having everything go through Workpop, it integrates easily into their HR system and our payroll system. Finally, they have a mobile app that allows me keep track of my candidates in real-time so that candidates don't have to wait for a quick/simple response like a confirmation. Their customer support is also top-notch.

Cons

The software is still developing so occasionally there are changes to the interface and certain functionality moves around or changes. For the most part, they are good at letting us know about changes ahead of time and the updates are generally to make improvements or add functionality. The other issue we've noticed is that it is somewhat confusing having multiple hiring managers manage applications. Conversations thread and application updates are not always clear to everyone.

January 2018

Sarah from Argyle Event Staffing

Company Size: 201-500 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2018

WorkPop is easy to use and has helped bring in great candidates

We have found numerous qualified candidates for both our field staff and office staff. Thanks!

Pros

I can contact the candidates using a messenger app that is easy to use, great for scheduling interviews, and there is a great pool of people to choose from.

Cons

You have to copy and paste the email address when contacting a candidate, it would be easier if it was a link that set up the email. Also, there is no standard formatting for the phone number and sometimes it is hard to read with all the numbers together.

Response from Workpop

Replied January 2018

Hi Sarah, We're glad to hear that you've had a great experience with Workpop and that you've noticed how easy it is to use. Regarding contacting candidates, there is no need to copy and paste an email address since you can message candidates directly from the platform with one click, and they'll receive the message simultaneously via email, text message and a notification on Workpop. It's a much more effective way of communicating than finding their email address and sending them an email outside of the platform, plus it keeps all the messages and communication in one place. Hope that helps!

June 2017

Katy from Sprinkles

Company Size: 501-1,000 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

June 2017

I get great candidates from workpop. Better than any other candidate database without a doubt!

Great candidates

Pros

I like the way we can sort through applicants and have multiple users on each account. I also like how we can star and reject candidates easily.

Cons

It's difficult to renew a job posting. I wish it was a one or two step process versus the lengthy it is now. I also find the bonuses (extra charge) difficult to navigate.

Response from Workpop

Replied July 2017

Thanks for your review. We're glad to hear that you've gotten great candidates via Workpop. In response to your concern about "renewing" a job, actually, it's very easy to re-publish a job on Workpop. All you need to do is turn a previously published job back on with just one click, from your My Jobs page. You can also duplicate a job, and modify it from there if it's similar to a previous job. If you have any trouble, feel free to contact us at support@workpop.com.

July 2017

Hailley from KitchenSync

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2017

Easy way to review a high volume of applicants!

Candidates that were only interested in our position, location, and salary range.

Pros

I love the interface and how easy it is to sort and review candidates. I also like how you can see the relevant details including current contact information for each applicant. I also like how the salary is specified so that the applicants have that information upfront and don't waste their time.

Cons

It seems as though the way the job postings are put into the world is a little secretive. I was never quite sure what we were paying for or what the sparks/features were actually doing. This may have been because I did not handle billing on our account but it really isn't clear.

Response from Workpop

Replied July 2017

Thanks for your review, Hailley. We're glad to hear that you like how easy it is to use the Workpop platform. Regarding sourcing, we use artificial intelligence to select the ideal combination of job boards for your budget to maximize qualified applications -- based on your job title, industry, geography, and many other relevant signals. Then we monitor and adjust bids for you, using real-time traffic and application data, so you get the best possible return on your sourcing investment. Since things are always changing, you don't always see which job boards your post is on at a given time, but we know we are maximizing your budget to get you the best possible ROI.