All monday.com Reviews

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Tanya

Mental Health Care, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Monday.com User Review

User Profile

yasin

Verified reviewer

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Monday works wonders for project management in manufacturing

I'm very happy with the boost Monday's given us in managing our projects. We first bought it to set up shared boards for our projects, but very quickly expanded our use into shared documents, forms, notes, and more. I definitely recommend it if you need one source of truth for project management.

PROS

I like the sandbox environment it creates to boost collaboration. We have shared boards to monitor everyone's tasks, shared documents, forms, etc. When you need a new type of document or collaborative environment, chances are, Monday will already have it.

CONS

It's hard to start using it confidently in the beginning. I was a bit overwhelmed in the beginning by all the different modules available. It might be a bit frustrating to onboard to it if you can't spare a lot of time to learn it in the beginning

Reasons for switching to monday.com

Excel worked well in the beginning, but it starts to get very confusing and hard to manage when you start to have a lot of projects to track. Its UI is also pretty old now.

Luiza

Newspapers, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Start the week on monday.com

Well build app, really helps us with project managing and workflow.

PROS

The setup and deployment of monday.com was very easy and its intuitive UX makes it very easy to use and understand. My colleagues loves this app, makes our jobs more easy and the work flow is well printed. Price is great.

CONS

I cannot say i find any cons for monday.com. The app is working as it should be.

Noah

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2024

Okay Product, HORRIBLE SUPPORT

I really do like the CRM, but the email experience (which is why I purchased Monday) is not near industry standards. The customer support is even worse. I would not recommend.

PROS

The interface is good and it has a better price point than other CRMs.

CONS

Email tracking function is horrendous. If you use Gmail or Outlook the email features will not work well at all. We received a ton of false positives on opening an emails. When we contacted customer support they took two months to work out a solution, then told us that Gmail is not supported with their email tracking feature.

Jolene

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed January 2024

Tracked Goals, Projects, Timelines and more

I loved it. I'd use it again in a heart beat

PROS

It's intuitive, easy to use and pretty simple to set up. I like that I can track in a variety of ways, but it's also not complicated to figure out how to set up a project. I tracked daily tasks, one-time projects, event planning, and much more.

CONS

They do not offer HIPAA compliance for us, so we had to be careful what we included on the project if there was a reference to something confidential. Staff were also able to see everyone else's board, so security settings were not robust as other products we used.

Reasons for switching to monday.com

it's a better product, even though it cost a us a monthly fee. At some nonprofits, it can be free, which is awesome.

Lisa

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Getting used to it!

Although I had some reservations at first, changing our task management software to Monday.com has proven to be beneficial to my small business. When we first transitioned to the new software, I was a bit overwhelmed by all of the options suddenly available! It took me some time to customize the system to best meet our needs but, after 6 months, its working quite well. Pleased, would recommend!

PROS

I really like the task management features. It offers a variety of options for tracking workflow, time, and expense. Weve been using Monday.com for over 6 months now and im still discovering features!

CONS

The interface is a bit cluttered and takes some getting used to the rather odd and non-intuitive layout. Overwhelming implementation with little support.

User Profile

Davide

Verified reviewer

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

A quiet good software for project management

PROS

I tried Monday for a while. The software is good but i decide to prefer Asana, that is quiet simpler for me. About Monday I liked very much the UX.

CONS

It's was a little bit difficoult for me to set up all the functions.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Makes it easy to track tasks, deadlines and time spent on each task

PROS

I like the amount of plugins you can use in monday.com. There are several free to use plugins, that would help to make your boards better.

CONS

There is no feature for a status to move to a different status based on time or date. Currently statuses should be manually moved by people, which is good. But sometimes it is nice to have statuses that automatically reset to PAUSE status or something like that at a given time.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Task Control with Monday

Very friendly and easy to use, it allows you to keep a history of all the activities that are related to a task

PROS

How easy it is to manage tasks, it seems like you were updating an Excel sheet, being able to import the tasks.

CONS

That you sometimes get lost between tasks, because the tasks move very quickly with the cursor, you can move an activity from one task to another without realizing it

Anonymous

5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2024

Monday for everyday it’s great

PROS

It’s really a friendly platform easy to use

CONS

The price it’s no cheap but it’s according the services

Anonymous

1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Task Allocation and Task management tool

PROS

The best feature of Monday.com is the ability to create different dashboards for each project, allocate tasks to the team, and set deadlines for task completion. It also allows you to filter tasks by person. So we do use it for different projects and also to track our Financial monthly, quarterly and yearly book closures and assign tasks to the team members and then you don't have to remember who is doing what.

CONS

So far, I haven't noticed anything I dislike about Monday.com. It's the most user-friendly software I've ever used.

Melanie

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

It's more robust than what I use it for, but does what I need!

Monday has helped me reign in processes around one project area in our organization and I've found it to be easy and friendly to use.

PROS

Intuitive mostly, easy to get up to speed, easy for my team to learn. Allows me to customize what I need and came with prebuilt options that helped with a quick start. Monday's customer support team is absolutely STELLAR! They've always been incredibly helpful and friendly and their documentation is more up to date than many other SaaS products I've worked with. The sales team was also wonderful when I was starting up. The level of support they've offered was a lot of the reason I chose Monday!

CONS

The only real con for me is the reporting mechanisms, but also, if it was really important I could build my own using the API, so that's a minor flaw. I just wish that I could archive things but still report on those.

Reason for choosing monday.com

Friendlier software and sales and support staff. More intuitive setup. Pricing made more sense for my use.

Reasons for switching to monday.com

More organizational features, and company shifting away from Trello as a whole.

User Profile

Ricardo

Verified reviewer

Legal Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2022

Monday.com Review

I use it on a day to day basis mainly for project management and it works extremely well. The automation and integration aspects make it an easy to use system that the team enjoys working with.

PROS

It is extremely easy to use and does all the project planning and management grunt work for you. It can also integrate with quite a few systems to automate processes like creating a ticket system for your IT that makes IT more engaging with the end user.

CONS

The biggest draw back is how you get to allocate users. You have to add in increments of 5 which leads to paying for users that you don't use. There are also some nice features that can only be accesses with a PRO license which is a bit pricey.

Reason for choosing monday.com

It was friendlier to the end user and easier to use

Reasons for switching to monday.com

We needed something easier to use

User Profile

Cody

Verified reviewer

Biotechnology, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Monday.com Is The Best Software I Have Ever Used

Mind-blowing. Literally would have never guessed one software could become such an integral part of my business let alone my life!

PROS

Monday is the central hub for our entire business. In fact, I run multiple businesses out of a single account because I can have the teams split up in different ways and different workplaces for each company. The dashboards and status columns make it easy to see how my teams are doing very quickly, it's amazing. I even use it for my personal task management and life management!

CONS

There are times the Mac app will be slow or missing features I want, but the Chrome version is impeccable. No other real complaints otherwise.

Reason for choosing monday.com

All in One capability and better reviews.

Reasons for switching to monday.com

Trello was missing the project management features and integrations we wanted.

Juliana

Food Production, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Perfect organization with monday.com

I think that my team's experience with monday.com has been very positive, and it has helped me tremendously in having more organization around all my projects. It helps me break down my time into different aspects and helps me put more effort into urgent and important tasks that need to be completed during the day. monday.com has also been of great aid in providing helpful tools to make our projects as automated as possible and helping us get rid of many tasks that we used to do manually but now this tool helps us complete them in a timely manner without any issues, and as a result of that, I can focus on my projects in more depth and plan all my work for the week rapidly, as well as improving our workflow as a team and helping me sort different tasks and asign them to different members.

PROS

Monday.com is my preferred project management tool. It is a very versatile software and it provides great features that help me manage all my projects in a seamless way. I like that it is very customizable and allows me to view my projects in many different ways. Monday.com has a smart way to track progress and it is present uring every stage of a project, helping me brainstorm in the beginning stage and helping me finish all my projects successfully. I also like the fact that it has the ability to create and organize tasks, creating to-do lists and reports that help me understand and keep track of my own progress and my team's progress simulatenously, and making it easier to know what to schedule in our calendars and helping us organize our workflows better. Monday.com also has many beautiful templates that adjust to every single project and it has a wide variety of boards that let me choose how to view my project and how to view my tasks.

CONS

Monday.com is not the most user-friendly software and it shows in the beginning stages of setting everything up in the software. I personally had a hard time using it in the beginning as I felt that the platform looked too cluttered and it felt very hard to organize things to make it look like my own space. Thankfully, this software is very customizable and I was able to adjust it to my needs eventually and make it feel more like my style and my business' style, and it has improved my workflow greatly. One more thing that I don't like about monday.com is the fact that the pricing plans don't have much variety and it's quite a high price for small businesses.

Reason for choosing monday.com

Asana seemed like a great option but ultimately we ended up choosing monday.com because of the amount of tools we thought fit better for our organization.

Jeremy

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great platform! 13/10 would recommend!

We utilize this on a daily basis and it serves its purpose perfectly. Our team leaders and project managers rely upon monday.com software to ensure we complete work for our clients in a timely and organized manner.

PROS

This software was very easy to set up for the team and manage on a daily level. It serves its purpose for us and we rarely ever have issues at all levels.

CONS

Some of the automation requires other paid integrations, it would be cool to one day have that automation built in for a higher cost of the service.

Reason for choosing monday.com

We didn't need something like Salesforce for our daily project management.

Reasons for switching to monday.com

Very old software needed an upgrade

Amit

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Best tool for project management needs

It is easy to navigate, and the interface is straightforward and visually appealing. I have never experienced any issues with the platform, and customer service has always been responsive and helpful. Overall, I am very pleased with my experience with monday.com and would recommend it to others.

PROS

I use Monday.com for the last two years and it has been a valuable piece of my Project management and Operations processes. I have used many online tools over the years, but none of them compare to the productivity and efficiency of Monday.com. It is easy to use and it keeps me organized. It really helps me manage my projects and tasks. I also like the reporting feature because it helps me determine which projects I'm working on are the most profitable and which ones I should prioritize over the others. This tool is great for small businesses and enterprises alike.

CONS

One potential difficulty with Monday.com is the initial setup of your boards and automation. If you are not familiar with the tool.

Reason for choosing monday.com

There are a few reasons why I chose monday.com over the alternatives.First, monday.com is extremely user-friendly and easy to use.Second, monday.com offers a lot of features and customization options. And third, monday.com has great customer support.Overall, I think monday.com is the best option for project management.

Blake

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The best PM software for those who like simple complexity

It is very pleasant, convenient, user-friendly and fun! I can’t imagine life without it honestly, but I would most certainly take advantage of the onboarding with the stuff, so they can help you set up your platform to get the most benefit from it, otherwise you may spiral into the customization black hole.

PROS

The features for task management and project planning are my absolute favorite features about Monday.com. The simplicity of the design and UX are astounding, but don’t be fooled. This software packs a powerful punch, and has the ability to be customized to fit any business structure, any project management style, and any communication style

CONS

The customization options of the entire platform can be very overwhelming. I found myself, my team, and even clients experimenting with the options entirely too much, which eventually led me to lock the templates we were using. It did lead some people down a rabbit hole, which caused delays in work. We also had a very lengthy onboarding process due to the endless options for customization.

Reason for choosing monday.com

The abundance of features and scalability options.

Reasons for switching to monday.com

We needed a more user friendly and attractive platform.

User Profile

Brandon

Verified reviewer

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Monday.com is great for sharing projects in real time

Because of the volume of customers we serve, monday.com is vital in maintaining order. This helps us organize our many clients' requirements and initiatives so that we may better serve them. We also find it useful for internal communication; we can simply add a tag to the name of the person we want to contact.

PROS

I really appreciate how straightforward and simple it is to use. They regularly update the site with new features and advice on how to make the most of those features. The speed and quality of their assistance to customers is unparalleled. Our organization couldn't function on a daily basis without Monday.com.

CONS

At the time, I can't think of anything I despise. Although I have been using it for a while, I continue to learn new ways in which it might benefit our business. So much is available there. In the best possible manner, it is overpowering.

Reasons for switching to monday.com

Quickly assists in placing orders and keeps me apprised of their status. Facilitates a state of optimal productivity. My output has increased. We use collaborative to-do lists in both our business and personal lives.

Andy

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

monday - no matter the day of the week, this software platform is perfect to manage your entire work

Combining a great product with pleasant visual aesthetics, my current job is made significantly easier by monday.com. It's also all-purpose which means there are no restrictions on how and when we can use it.They have redefined WorkOS. Not to mention the fantastic customer support too.Top class software company.

PROS

The ease of use, and customer support. Second to none!!

CONS

Some of the integrations are a little sticky

Reason for choosing monday.com

Best for a growing business, most robust and the best customer support. While the other was okay, Monday just ticked every bo.

Reasons for switching to monday.com

Limited functionality with ExcelMicrosoft don't offer a personalized and individual support

Jonathan

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Monday.Com Keeps Track of our Progress

My company uses Monday.com to keep track of many different projects we have going at one time - we are an events company, so we have hundreds of events in a year that each have individual processes that need to be accounted for. Monday.com has been helpful in having a broad scope of where we are at with each project. We are still ironing out the kinks to figure out what our workflow will be with this, but it is a pleasant platform to use - very aesthetically pleasing and easy to use once you get the hang of it.

PROS

I love how you can make a board with automations so that it helps you organize. For instance, I can set a project I'm working on from "pending" to "complete" in one box, and automate it so that once I hit "complete", it moves that project to the "complete" section in a different part of the board. I also love that you can integrate it with different platforms like AirTable and Slack, which is super helpful. Overall, it does a really good job of helping you have a grand overview of where you are at with a project, and helps my team see what projects have been completed and where we still have more work to do. I also know there's a lot of great other features that I haven't learned yet that could be useful to us once we get the hang of this platform.

CONS

It's a bit complex to learn, which is frustrating at first. There's a lot of formula coding and lingo Monday.com uses that you have to learn for it to make sense. I found that having a specialist help you code your page to your liking was pretty helpful. There's also some places where we set something up but there are scenarios in which this set up might get undermined by one action that would seem logical but would throw off the board. I do wish that the program helped walk you through the process of getting your workflow set up, but I'm sure that's being worked out since they are a relatively new platform.

Reason for choosing monday.com

We didn't have any platforms that helped us keep track of project progress, so we had used Airtable and Slack to try and do this in a smaller scale way. Monday.com has changed this all for us.

Mitch

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Monday Improved Our Business In Ways We Never Imagined

We initially selected Monday to plan and manage a large project that we were starting. As we became familiar with it, we found that is was a much better way to manage, track and plan nearly everything we do. The ability to allow guest access to specific boards, to automate notifications, and to collect information via web form has greatly improved our day to day processes and our capacity to responsively interact with customers. Using a combination of the web, mobile and windows 10 apps, we use monday throughout the day, in the office, while traveling, and during onsite projects. Monday has also helped us eliminate siloing of information. Like many companies we used to have a combination of spreadsheets, text documents, emails and texts to store and communicate project information. With monday we have nearly everything in one place that we can access from anywhere. This has made us much more efficient and helped us do a better job of keeping up with the many small tasks and deadlines that go into a successful project. After you use monday for a while, every problem and job begins to look like a monday board to be created.

PROS

Monday is very easy to use, has excellent help and tutorials, and extremely responsive tech support. They regularly add new features and improvements. Through interactions, automations and integrations, monday can interact with many external products and can automate a lot of the routine steps and notifications in our workflow. The best thing about monday is its flexibility. Once you start using it, you find many different approaches and tools to manage projects, workflows, customer interactions, data storage, tracking and analysis. Monday is colorful and appealing to work with, making using it a pleasure.

CONS

Many of the items I would have listed as missing from the software have been added in the time we have been using it. For example, many users requested subitems and before long it was rolled out as a new feature and has evolved into a very useful aspect of monday. For some of the more in depth features, there is a bit of a learning curve. But that is to be expected with software that can do so much. This is mitigated by the learning resources and very good support that the company provides.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

"Monday.com is an incredibly flexible and customizable project management solution

Improved team communication and collaboration: Monday.com enables real-time communication and collaboration, which can help team members coordinate and work together more effectively.More accurate tracking of tasks and projects: The platform allows users to track tasks and projects in real time, which can help improve visibility and transparency of work processes.Automation of repetitive tasks: Monday.com offers automation features that can help streamline work processes and reduce errors.Customisation to meet specific needs: The platform allows full customisation of tables, views and workflows, enabling users to create specific workflows tailored to their needs.Overall, using Monday.com can help companies improve operational efficiency, communication and team collaboration, and reduce errors and inefficiencies.

PROS

Flexibility and customisation: Users noted that Monday.com allows for easy customisation of tables and views to suit specific team and project needs. They also appreciated the flexibility of the tool to quickly create and modify tasks and tables.Real-time collaboration: Monday.com's real-time collaboration features allow team members to work together efficiently, share ideas and collaborate in real time, even if they are in different locations.Intuitive user interface: Users have found Monday.com's user interface to be very user-friendly and easy to use, allowing for quick learning and easy adoption by the entire team.Comprehensive project management: Users also noted that Monday.com offers a comprehensive project management solution, with features to manage projects, tasks, deadlines, budgets and resources.

CONS

the pricing of the tool, the difficulty of tracking time and expenses, the limited aspect of the mobile application. However, it is important to note that these elements may vary according to the needs and preferences of each user. Despite this, it is recommended that you test the software to see if it is suitable for your business needs

Reason for choosing monday.com

Flexibility: Monday.com is a very flexible project management tool, which means it can be adapted to a wide variety of workflows and work processes.Intuitive user interface: The platform has a user-friendly and easy-to-understand interface, making it accessible to users of all levels of technology expertise.Real-time collaboration: Monday.com enables real-time collaboration between team members, allowing for more effective communication and coordination.Task automation: Task automation is another popular feature of Monday.com, which can help streamline work processes.Customisation: Monday.com offers the flexibility to customise tables, views and workflows to suit the user's needs, allowing for a more personalised and efficient work experience.

User Profile

Francisco

Verified reviewer

Automotive, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Comprehensive tool to organize decentralized teams and manage projects.

Monday.com has not only met our forecasting capacity requirements, but it has also become our major project management system, and it is where we have chosen to put our knowledge base. We use a Monday.com dashboard for practically all team deliverables; this helps us keep track of project time, but more significantly, it helps us identify our priorities when several tasks are due. We've been able to successfully "classify" and then ensure that employees receive the credit they deserve when a work is accomplished on time and according to plan.

PROS

Monday.com's customization is by far one of its most significant advantages; its vast selection of templates allows the system to adapt to the changing demands of our organization, which, when paired with automations, makes it an excellent project management tool. really potent. Monday.com is used by our decentralized team to organize many short- and long-term projects. Using a combination of boards and boards, we can monitor our team members meet project goals one by one and view more generalized milestones on Gantt charts. We like being able to assign tasks to various team members and communicate across each task in real time; witnessing projects advance from "in progress" to "done" is tremendously satisfying for everyone involved.

CONS

Status updates and automation can fail at times, and text widgets on boards are meant to save automatically, but we frequently have to redo notes/updates since they don't. Linking and coordination might be a challenge for certain very complicated projects with other large size dependencies. We can partially remedy this problem with panels, but this component of the solution still appears incomplete and awkward.

Kerry

Furniture, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2023

Excellent from a technical point of view

Monday.com has revolutionized the way my team works, earning my enthusiastic thumbs-up. The standout benefit for us is the impeccable organization it brings. Customizing boards with specific columns and colors for each project has made tracking tasks simpler and more efficient. The visual nature of the platform ensures that everyone knows exactly where things stand. Additionally, the seamless integration with other tools streamlines our workflow further. Monday.com isn't just a software; it's our productivity partner.

PROS

I've been using monday.com for our project management, and it's made a huge difference! What I love most is the visual aspect. Creating boards with colorful columns and moving tasks around feels like a game that's actually productive. It's so easy to see what's on track and what needs attention. The customizable statuses are a gem – we use them to mark tasks as "To Do," "In Progress," and "Done." This keeps everyone on the same page. Plus, the automation feature saves time. Tasks magically move to the next stage once we check off specific boxes. It's like having a virtual assistant! Monday.com has transformed the way we work, making it fun and organized.

CONS

While I find monday.com quite useful, there's one thing that bugs me: the learning curve. At first, the customization options are exciting, but they can also be overwhelming. Setting up boards and columns took time to figure out, and I wish there was a simpler onboarding process. Also, the price feels a bit steep for smaller teams. As we grow, it's becoming a bigger slice of our budget. Don't get me wrong, it's a powerful tool, but I'd appreciate more user-friendly guidance, especially when starting out.

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