Brightidea
About Brightidea
Brightidea Pricing
Contact Brightidea for pricing details
Starting price:
$59.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Brightidea
1 - 5 of 106 Reviews
Deepashu Reshi
Verified reviewer
Insurance
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
We have been using this tool in our project to put forth improvement ideas for our team.
This has become a part of our team activity where we log our ideas, comment on other's ideas and track the ideas to closure thus improving the overall functioning of the team.
PROSOne of our track leads introduced this tool to our team around one year back. Since then, team has raised around 56 ideas and it has led to many process improvements in the team. Team is very happy with the tool because of its ease of use. Email notifications to the wider team audience helps get useful review comments on the ideas. Bright Idea moderators help to move the ideas forward to closure. Overall, the team is happy to use the tool and make a difference to their routine work.
CONSThe email notification feature is very good, however, if it is feasible to include the whole comment in the email, it will help save time to login to the bright idea site just to see the comments.
Joseph
Pharmaceuticals, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Ideation software with built in features that you won't know you need until later
We are a very large company and have been working with Bright Idea for 4+ years. Overall, the experience has been a very positive one with teams using the Ideation software for initiatives such as Process, manufacturing, patient and other areas of improvement. There are tangible benefits to the Ideation process and Bright Idea goes a long way in helping us receive those benefits.
PROSHaving been an Enterprise Admin for 2 years; there are 4 general areas of focus in considering what I like best about Bright Idea. First, the end-user experience, those that come to a Challenge to submit, vote or comment on ideas. The interface is very straightforward and intuitive. I have yet to receive an end-user inquiry about how to use or what to do. Grade: A+ The next areas is Site (or Campaign) Administration; this is relevant for Challenge and Community Administrators - people running the campaigns. Typically, there is a small learning curve where you can show Managers easy-to-configure functional-widgets which provide a wealth of functionality in an easy to teach/use interface. Functional options can range from simple to advanced and can accommodate users on either plain. Grade: A+ As an Enterprise Administrator, there are a large number of features that can be customized for the Enterprise-wide site or individual Challenge experiences. I had one complaint about this tool is that there are too many features, which at times can feel a little overwhelming to when first learning the product. Grade: A Finally, Customer Service. The team is outstanding. Very responsive, easily understood, available when needed. This has made a big difference in the success of our use of Bright Idea. Grade: A++
CONSAs an Enterprise Administrator there is a learning curve for many functional options that can take awhile to understand. Also, I am not a fan of some of the terminology such as "webstorm".
Reason for choosing Brightidea
Spiggit
Timothy
Consumer Electronics, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Unique but cumbersome
I like how you can customize the entire thing. It's a proper web application. You can make it as advanced, simple, or personally branded as you need. I also greatly enjoyed and appreciate the BI support. I generally think it is too cumbersome, and it took me a while to learn how to use, at least the backend. Maybe that is the nature of backends. At first Brightidea felt like I was in a pilot's cockpit, with too many knobs and buttons to keep track of. The features also make the backend slow and not snappy like a fun/good piece of software.
PROSI like how you can customize the entire thing. It's a proper web application. You can make it as advanced, simple, or personally branded as you need. I also greatly enjoyed and appreciate the BI support.
CONSI generally think it is too cumbersome, and it took me a while to learn how to use, at least the backend. Maybe that is the nature of backends. At first Brightidea felt like I was in a pilot's cockpit, with too many knobs and buttons to keep track of. The features also make the backend slow and not snappy like a fun/good piece of software.
Reason for choosing Brightidea
We are using Brightidea specifically to stoke innovation into our various business centers, from Connected Car services to Personal Audio products. In lieu of more rigorous R&D across various departments, we have found value in collecting all of our employees' ideas from the ground up.
Larry
Oil & Energy, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Great Innovation Platform!
The experience with Brightidea has been great so far! I believe we made an excellent choice as a company for choosing Brightidea 2 years ago. The fact that Brightidea is also evolving and willing to take on suggestions as a means of continuous improvement of their platform is quite commendable. The company lives and breathes innovation par excellence!
PROSI have found the customization features relatively easy to use compared to previous platforms that we adopted. The ability to add steps and create rules in the innovation pipeline set up helps to create the various dynamics that we needed as we shape our relatively complex innovation and product development process. Integration with our processes was a bit challenging at first, but overtime we found ways to adapt the platform to meet our needs.
CONSThe ability to have all the functionalities we enjoy on the desktop version within the mobile app option would definitely be a good improvement.
Reason for choosing Brightidea
We had an extensive RFP process and Brightidea came on top for ease of customization and one of the key advantages that Brightidea had was the ability to have the business do their own customizations rather than raise an IT ticket every time a process change or modification needs to be made. This decision came down to the total value proposition for the company and not just for a few departments within the company.
Reasons for switching to Brightidea
We had to make a switch as the old platform did not meet our business customization needs and innovation approach going forward.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
One of the best ideation platforms out there!
Great customer service, abundance of out-of-the box features as well as a company that listens to Customer feedback.
PROSOutside of the the great customer service the company provides, the ease of use and features are what make Brightidea stand out. Our customers have especially enjoyed the back-end idea management interface to be able to rank, sort, and group ideas that have come in from solvers. With a large company and thousands of ideas flowing in, this is a key features that other platforms have failed to address meaningfully.
CONSThe one potential disadvantage of the tool is that advanced customizations will require professional services support which add up. Out of the box, however, the platform will service 90%+ of the Customer base so that may not be a big issue.