All Ideawake Reviews
1-25 of 88 Reviews
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Ron Elius
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Map-out your innovative ideas and make it happen
Great!
PROSCrowdsourcing within your organization has never been so problematic before thanks to Ideawake, its gamification helps a lot and it boosts contributors’ motivation to validate their ideas. Innovation is an important part of any organization especially in the B2B Marketing and Advertising Industry where constant ideas need to be materialized so that innovation is in constant motion.
CONSMaybe because of its great features, some contributors will think out-of-this-world ideas not out-of-this-box ideas hindering efficient gamification but we can handle it.
Margaret
Accounting, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2022
Innovating and Building for the Future
Our Firm is utilizing Ideawake to bring out any and all ideas that all employees, long-term and new may have. Those that impact out customers as well as the employees individually. This has brought about a plethora of ideas and is showing areas in which improvement is needed, which the Firm is addressing by relevancy.
PROSThis program is a great collection center to have for gathering ideas and funneling them into one place to be viewed by one and all for an organization. It helps an organization to innovate and grow by utilizing their current knowledgeable staff as well as their newly acquired talent. Instead of having to submit stacks of paper documents, graphs and spreadsheets and any other documents that were needed when submitting an idea like in the good old days in years past and having to worry that some of the documents will get separated or misplaced, Ideawake allows you to put all your files into one area where the end user can find them at any time. The other nice option that is offered is that as a user who submits ideas, they have the capability to follow their idea, as well as others, and see where it is in the approval process as well as who is handling the idea. Overall, this software has helped the employees of our own Firm to contribute a wealth of ideas to those who can help us to make change happen.
CONSTechnicality wise I do not feel that there are really any Cons. My only issue with the idea of submitting information of this type of substance via electronically is that it removes the one-on-one connection that is built when working with a person. Trust is formed when interacting with a person over a period of time. And when interacting with a person about an idea, you are both able to discuss it and view it from different perspectives, which can generate more ideas, which can improve upon your idea or point out an area in which you need to shore up a weak spot in your idea. Communication is an important component in not only business but also in creation and innovation. So while this product is a fabulous tool to utilize, please do not forget that communicating with others is still important in developing and implementation.
Shantanu
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed January 2024
This is not a structured solution
Not happy. Many changes are required to make it suitable to implement.
PROSOnly first step is good to capture the idea. Reports are good.
CONSAfter idea capturing, it looses the track. Work flow and the dashboard sequence do not match. Every process step i.e. evaluation, approval, implementation etc, need to have separate screen to understand. Date and time stamp with completion process is required for each sequence and it is missing. At the same time real time updating is not visible, every time i need to refresh it to see the effect. Idea system should be integrated with the KAIZEN, IPR and Big project systems. It shall be integrated with the TPM pillar concept to have good integration.
Anonymous
10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2018
Ideawake Gathers Your Ideas Together in One System
Whenever we have meetings with the creative and technical departments, we are always brainstorming about ideas. I call it the meeting with the greatest minds because I’m always learning something new. It keeps me motivated to work better. Ideawake is an amazing application that allows you to put this ideas into good use. We compile them together and see which ones we can apply to our work. We also use it for the outside consumers because they are the ones who can provide helpful advice. Their added features are project management, tracking and status developments. Such a useful software for everyone.
CONSHaven’t encountered any problems so far, but I heard from my co-workers that they were not too happy with the customer service department because they had to wait for a long time to receive their reply for a certain issue. Other than that, a perfect 10.
Benjamin
Verified reviewer
Insurance, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Easy, inclusive and powerful.
Quite simply: Ideawake combines all of the most desirable features the competitors miss in one way or another (and likely a much higher price). What I like best is Ideawake is set to scale with your company - NOT built to be a one-size / one price / consulting required solution. > Activity Dashboard > Challenges -> Fixed or open duration > Brainstorming > Collaboration > Creator Tracking > Idea Ranking > Project Tracking > Status Tracking > Easy Administration > Can securely keep idea management internal, AND open up to external sources.
Anonymous
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2018
We use it to improve the environmental management and work safety system of workers and it works ver
We use it to improve the environmental management and work safety system of workers and it works very well, increasing the competitiv eness of employees because they strive to provide the best solutions. Another contribution of the software is that it allows us to identify problems and situations that we did not know, because the employees take advantage of the surveys to also comment on other situations that were unknown.
PROSThe approach that allowed us to do with the workers of the different areas. The work environment improves substantially because they begin to understand that we work for common problems, that we are interested in improving the environment for all.
CONSI liked the least is that there are many valuable individual ideas that can not be incorporated. In addition, it does not classify ideas or projects according to their viability. If we could incorporate a greater number of physical and engineering variables would give us the feasibility or discarding of ideas or projects at one time
brandon
Food & Beverages, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Ideawake review
Ease of use. Having all ideas together is useful
CONSPlatform layout could be more user friendly
Franci
Entertainment, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great Collaboration Tool That's Easy to Use.
It really is an easy way to share ideas across the company.
CONSI have not come across any functionality I didn't like.
John
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great tool for innovation engagement at scale
Very positive experience Great Support!
PROSEase of use and intuitive design Features are well tooled
CONSI'd like to know more about the users experience (what they are reading etc) even when they don't explicitly post.
Anonymous
10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Top-notch ideation platform
Price, ease of use, customer support and guidance for the launch of the platform. The platform works just as well for internal ideation and for external open innovation programs.
CONSLacking some customization capabilities
Linda
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2023
Interesting Software
I am using this platform to rank business ideas and vote for a contest winner. IT has been super easy to navigate without any instruction or prior experience with the platform.
PROSEasy to use and allows uers to post videos, documents etc to an accessible platform for views and sharing.
CONSSo far I've not encountered any issues with the software.
Reasons for switching to Ideawake
Not my choice.
Moiz
Hospital & Health Care, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
It's a very easy and smart way for our caregivers to share their ideas and build team engagement.
Higher engagement, competitive advantage, more ideas, motivated staff. Our staff has been actively using and promoting the solution. Everyone is motivated to work their ideas.
PROSI enjoy the interface and ease of use of the platform. It has enabled our staff to think about their problems differently and provide potential solutions.
Jaden
Insurance, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Amazing product
Ideawake has been a great tool for us so far. [SENSITIVE CONTENT] have been very helpful as well. I am hoping this platform really helps us as a company
PROSHow easy it has been to tailor it to our needs.[SENSITIVE CONTENT] has been great with the setup and with answering our questions as well. The system is smart and simple
CONSThe learning curve is there. It is easy once you understand the system, but if you are thrown in without any education or training, it could be difficult at first. I say this as I was added to this project after it was already selected, so i did miss any training that was done.
Jennifer
Utilities, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Ideawake Review
Very good! I look forward to continuing.
PROSIt is very visually user friendly and easy to navigate.
CONSSo far, I have no complaints. I will make note of any future experience
Bridget
Hospital & Health Care, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2022
Project review
Lots of options to customize and communicate with others about their projects/ideas
CONSA little confusing to navigate. I feel like the set up of the page is confusing right away but the more I work with it the more familiar I am with it
Vendor Response
Hi Bridget, thank you very much for your review! We appreciate your feedback.
Replied September 2022
Ryan
Financial Services, 5,001-10,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2023
Easy to use and valuable
It's a valuable tool for us to allow every level of employee, from C-level to associate level, to bring ideas forward.
PROSVery easy to add new ideas to a board, sort, and rank them.
CONSNo notable negative features. It's met all expectations.
Tatiana
Retail, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
Best Platform Ever
Ideawake is easy to use and allows employees to use their innovation skills.
CONSI believe the format could be improved. The Idea posted format could be more clear.
Brittany
Hospital & Health Care, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2023
User experience
I like being able to share my ideas across a large company.
CONSI don't have anything that I don't like about it but I have limited experience using it.
Kyle
Restaurants, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Great product
Great way to communicate with upper management
CONSAll is good. THe program works as well as is needed.
Trina
Verified reviewer
Government Administration, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
A great help to motivate and capture innovation
Using the software has meant a huge improvement in implementing innovation in our organization
PROSThis software save a lot of time in meetings within and outside the organization to find solutions and ideas and then evaluate them, because everything is made online in a very simple way with the tool
CONSSo far we haven't had problems with the tool
Marco
Government Administration, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Great tool for innovation
Easy interface, powerful project construction
CONSUser and group management lacks some management tools
Jose
Telecommunications, 5,001-10,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2023
No other company I know has ever used this
This system is great! All companies should be using this! So easy to use and when anyone has an idea, just post it! Never has it been so easy to be heard and make actual change in the company you work for.
CONSPerhaps if the tags could be used to better target each department they pertain to. That way anyone with the power to make change in that department can be notified of the idea as well. This would hopefully get their input and move things along as well as get more eyes on a potential important idea.
Del
Hospital & Health Care, 5,001-10,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Ideawake works!
I liked the ease of use and voting capabilities of Ideawake.
CONSI can't think of anything I'd change about Ideawake.
Rachael
Marketing and Advertising, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Ideawake review
The GUI is very easy to use and I love that others can collaborate for voting on items
CONSI did not like the the position of the ideas changes so when I go to click a vote, a new item that I did not mean to click pops up.
Sheharyar
Investment Management, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2023
Ideawake
OK. I started using it relatively recently so difficult to compare
PROSShows all ideas succintly. Engaging front page
CONSpage is bit messy. Difficult to sort through ideas