I am certainly satisfied with Capptions, and the ROI is positive. In the run-up to the re-inspection, we started working intensively with Capptions,and the auditors are very pleased with the way we now keep a grip on our safety management system.

No more data gets lost, everything is captured using the user friendly app and stored in a powerful dashboard

I am currently missing reminders on the deadline of actions due, but got convinced that this is will be rolled out soon

Excelente, due the pricing + product + support. Im more than happy!

Easy to use, mobile friendly, reports... Capptions its the one stop shop for compliance

The customization right now doesnt give you that much of flexibility (forms)

It helps us monitor trees in a more efficient way.

Except for connecting our QR-scanner to a phone, the part of our monitoring process for which Capptions is used is easy and intuitive. Also, support service is fast and adequate.

It is slightly outrageous to me that Capptions charges per monitoring. Unless there is manual labor involved in each monitoring we do, this does not make any sense. Also, the amount charged per monitoring limits scalability of the whole process.

Generally, I find Capptions a very easy-to-use tool and I enjoy its features both as a user and as administrator. Furthermore, I have a very positive experience with the Capptions Support Team who are always ready to listen to the needs of the Client, discuss and create solutions.

Capptions is a great tool and platform to monitor, manage and work on safety related processes. It is very handy that we can have safety reports, incidents, inspections, audits, and other forms digitalized. On the one hand, we are saving on a lot of paperwork (sustainability). On the other hand, we have a central location where all forms and actions are organized and easily accessible. The third thing I enjoy most about Capptions is the phone app. When you have logged in and you are somewhere without internet connections, you can complete and save forms offline, and submit them when internet is available again.

The one thing that can use improvement is when a form (case file) is/can be completed by 2 persons at the same time. In that case either person receives a notification that a change was made in their form but the change cannot be directly spotted unless the person reads through the complete form.

The Capptions platform can be rolled out on a use case by use case basis, this makes it easy to calculate ROI's and demonstrate to senior management the added value. We consider this for now a gem in our applications portfolio.

The structured way we can capture data in the operational environment and seamless integration in the management dashboard. The easyness by which completely different use cases can be implemented using the same platform makes the adoption process smooth.

I would like to see the roll out for the complete HSEQ life cycle to take place. The size of this project has sofar limited the organization to do so sofar however the software is ready to go.

We have almost totally digitalized all paper registrations on the HSEQ department. Saves time, real-time al information available and more inside in trends and root cause of findings.

Possibility to adjust to your own preference Template building for all registrations can be done by costumer. Real time inside in observation, trends and status of actions to be taken.

internal Notifications to users on status casefiles can be improved.

the government was very satisfied with the guarantee of following up of actions

Especially the personal that help you when you have any questions, they respond is very quickly and they take the time to help you out. The software is very easy to work with for the administrator and user. The government was during an inspection very pleased about the way that we can garanty the following up of actions from audits, inspections, safety walks, etc. The people of Capptions are listen at your questions about what your company needs to make it work for them

I miss a manual to create templates, especially because you don't do this every day. No reminder mail will be sent to the owner of the action when the due date is exceeded.

Good. We have been using this software for a few years now and are happy with it.

Easy interface, easy to use and good app

No easy customization of the output and sometimes the pictures do not sync properly. This is not reported by the software and can only be seen when the reports are made.

We are able to create personalized reports to our needs. The program helps to create standard reports for customers as well internal reports for our service engineers. The possibility to write reports via desktop PC, laptop, phone or tablet is much appreciated and gives us plenty of alternative ways to create the information for our customers and colleagues quick and clean. We've been able to reduce the time for report creation between 50% - 70%.

In our case we double check reports before sending them out to customers. If we see mistakes there is no good process in place how to inform the creator of the report and to follow-up the corrections. Today we have created a little work around.

Capptions is best cloud-based document management platform that helps all the organizations and businesses to manage their document processes. We are using this software for Document Management and It works Smoothly for us.

It's offers wide range of features like Document Management, Risk Management, Quality Control and Real Time Reporting to improve your work quality. The Software is very easy to use and affordable for all.

I didn't face any issue with the software. It will be great if they improve their features that helps more than now.

Eevaring is goed. We werken sinds januari 2016 met het programma en Capptions zorgde in deze periode voor goede ondersteuning en doorontwikkeling van het product.

Het systeem is gebruiksvriendelijk en geeft een goed overzicht van meldingen. Trendanalyse zijn goed uitvoerbaar door toedoen van de custom made dossier opbouw. Het Capptions team denk mee en is erg prettig in contact.

Wanneer er minpunten zijn kunnen deze in goed overleg worden weggenomen. Lastig is wel de automatische aanmaak van observaties bij escaleren uit een inspectie formulier. Echter is dit niet problematisch omdat in ons geval trends uit de dossiers gehaald worden, niet uit de observaties.

Erg positief, bij storingen / problemen iedere keer goed geholpen door Nora.

Gebruikersvriendelijk, simpel opgesteld, ik kan makkelijk zelf templates aanpassen.

Ik weet niet of het nog zo is, maar foto's die staand genomen worden komen erg rommelig in het rapport.

Ease of use, plug and play inspections, Engaging everyone in the organization to contribute to continuous improvement.

Limited dashboard functionality, but most of all the fact that although limited we sometimes loose our valuable work due to unclear problems in the system

Elimination of paper flow, thus increasing speed and accuracy of processes Implementation of different procedures for different departments in 1 application High level of customization included automated e-mailing (in/outside the company) Wide range of devices and browser support After initial setup high range of customization possible (DIY)

Limited possibility of customization of dashboard (reporting) Overengineered use of labels, escalations and files. Too complex compared to the ease of use of the app!

goed

het makkelijk kunnen maken van formulieren

soms traagheid en ongewenst veranderingen

als we al tegen iets aanlopen worden we snel en goed geholpen door de het team van capptions

laagdrempelig makkelijk in te vullen eenvoudig zelf templates aanmaken

kan even niets bedenken alles wat we willen zit er in

Makkelijk en gebruiksvriendelijk te gebruiken als incident registratie systeem, ook in het veld. Voordeel dat het ook te gebruiken is als app. Software is aan te passen naar wens.

Geen nadelen ondervonden bij gebruik software.

Very good experience, easy to implement, Capptions people are proactive and provide prompt assistance to remedy any problems as they arise

Easy to use, problems are fixed easily, cost effective, easy to create and publish forms, training requirements are minimal for administrators as well as users, whole process of entering a Capption report through to investigation and closure is smooth, easily adaptable to work with other systems for reporting

some managers would like have easier overview of their Capptions - need an extra layer of supervision from the present one layer. Reminders for when Capptions or Case files are overdue (plus an escalation process) is not available at this stage.

Great customer service, I'm still learning to use it and it's going very well

Template builder is amazing, very friendly and easy to use interface

The phone app sometimes takes about a minute to open, that can be mildly inconveniencing

Great overall experience.

It is very easy to use and works like a charm

There is nothing bad to say. We are all very happy with the software.

Sutisfied with the platform.

Easy to use, able to built templates, assign action holder while reporting.

That it doesnt have live charts for safety trends.

To understand and prevent serious incidents, organization admins can determine which incident categories are those and create a suitable process to assess the root causes.

Record inspections of PPE , lifting equipment, staff records or any other important documents on your iPad, iPhone or any mobile device.

Having worked closely with the Safety Changer platform over the past 12 months we have found both the product and service very good. With a global sales force the need to have a reporting solution which is efficient and accessible is essential for us to deliver world class safety. We continue to see great engagement from our users both in UK and overseas.

Preset templates helped to build an application meeting our needs, very user friendly and intuitive, easy to implement and train users.

From our experience and based on our needs we did not have major dislikes.

The App is very friendly, easy to use. It creates a logical approach to completing the inspection. Following the App during the inspection process facilitates a great coaching conversation with the driver. Automatic report upload is a useful feature. I also like the feature that allows attaching any supporting documents, pictures or videos as evidence. Overall it's a huge improvement on paper checklists for our organisation.