You have a lot of tutorials on the webpage if you need help. The customer service is awesome.

I run a small company that doesn't have an IT support team.

I like the ability to fill out forms very fast out in the field.

Ease of data entry, visualization of the data that is collected, ability to generate reports on the fly.

Perfect for small organizations in need of a versatile and cost effective GIS platform.

Students feel empowered when they generate data. It's amazing to watch them go from consumer of spatial data to creators.

The best thing that I have found is the ease of uploading and downloading data.

Great product from beginner till now i am expert. A good API & data events make this product very effective , this product is a complete package.

If you want to move up a level the help, not and customer service are fantastic. Obtaining help is so simple and quick and developing it from a simple firm to a database is step by step.

Saved time with onsite data collection and recording. We are still learning how best to use the application for our specific needs.

The addition of the barcode integration and easy access a few years ago was immensely helpful.

No pivot table such as bar chart to categories the data.

The follow up and support team were proactive in reaching out to me and were helpful in answering all my questions very quickly and effectively.

Very good and time saving experience. One must take care to be ready with all possible apps to be used once out in the field.

So far I have tested the software for 6 months and have had no major issues with its cappabilities.

Ability to Integrate into our own systems through an API is a necessity in my business and this tool facilitates this need.

It takes a bit of practice to be able to fill out the forms quickly, but it's worth it for me.

It's easy to use, is very reliable, fast responding. Good clear presentation.

The ease of use and ease of customization, make this a desirable app to built, test, and implement powerful user friendly data collection and reporting tools.

We would be unable to tackle another catastrophic fire season like the last one, using FULCRUM,  without Polygon / Linear features being added.

I dislike that you can only attach one picture at a time to some things.

Understanding of our business and workflow is difficult, so it made use a little difficult. The only item of contention right now is lack of access to the report writer.

User Friendly, Cost Effective, Well worth the switch.

Fulcrum is great, and it has saved us time and money. I wouldn't enjoy my job near as much without it.

Its ease of use and construct as a user friendly app for auditing purposes.

I don't like that when the program syncs it has to sync all apps even if I don't use them.

Very easy to customise the forms, good web interface, downloading data is easy.

This was just the sort of product I was looking for--inexpensive, adaptable to anything your want to tie to a property or location and web-based.

As i am limited in what software i have access to it has been difficult to add background map data so that something is displayed when the mobile device has no coverage.

Great features to ensure data quality. Great data integration features.

The inability to create our own reports (which is being looked at now though).

It has been pretty good. Like I stated it had been a big time saver for us and makes us more efficient in our services.

Good but we had move to another method due to cost and implementation.

Fulcrum is perfectly situation for teaching, learning, and research. It is intuitive for students (and faculty) to setup and use.

Technicians are so limited in their permissions which is not ideal for empowered employees or small shops.

It is an inconvenience to not be able to do both under the same user account.

Robust API and ease of use with underformed Mobile app.

The interface is intuitive, making it easy to use for newbies or people who have been using it for years.

Great support also available to help with any issues or queries. Excellent value for money.

It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet.

The system is quite easy to configure and to use. Local partner in Sweden that introduced the system to our company.

Its been great we had on issue initially with the API version initially but so far has been a good experience.

The customer service has been great. The same person who sold me the product has been available to me to set up the program, do trainings, and answer questions.

Price was the winning factor to why I started using this product.

Job reports are great to be able to go back on jobs and find out what was done and go over site pictures.

What I liked most was the ease of use and the intuitiveness of the processes. It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient.

Missing some features, for example can't search by serial number.

Well documented and easy to set up. Open and easy to integrate with partners and own applications.

The support staff is awesome and provides great support as needed. The software is pretty straight forward.

For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer.

Planning a bit awkward, no own mobile solution for the administrator.

We save paper, it is easy to use, excellent work planning tools and good use to the calendar it. Can be related to other platforms to maximize labor efficiency.

This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.

The Syncroteam improved our operation and help us to manage better our field team.

It is easy to use and navigate, and I love how it organizes tasks and workflow. It makes it easy to assign jobs to the appropriate technicians, track progress and keep customers informed.

It was an easy switch, because FC's processes are well supported by ST. The planning is now more efficient and the efficiency of the field team has also increased significantly.

Reat flexibility, excellent customer service, value for money compared to other products very good.

The fact that the mobile app is pretty solid is a win for my group.

US Dollar

Fulcrum is an industrial-strength field data collection and process management platform trusted by organizations worldwide to help them capture and share reliable data about any field activity, in far less time than paper or other digital solutions. 

Fulcrum's SaaS-based platform enables its clients to standardize field data collection across every environment and use case, customize processes quickly, automate flows of mission-critical data with two-way integration capabilities, and bridge the gap between FieldTech tools such as drones and sensors and office ecosystems.

With top-notch technology and world-class customer support, Fulcrum delivers a single platform for field data collection and process management that improves performance, increases data quality, and enables digital transformation with downstream benefits and bottom-line impact. 

Top benefits of using Fulcrum: 

Best-in-class GIS integration. Complement your GIS with rich location data, support your field teams with GIS data and maps even when offline, get next-level visualization with in-app lines and polygons, integrate seamlessly with Esri ArcGIS and others.

Intuitive app creation. Drag-and-drop form builder and customizable building blocks that support the creation of custom mobile forms with conditional skip logic, multiple data types, and rich media collection

Easy form deployment and workflow assignments. Forms can be deployed to the field in real-time with changes synced automatically, and users can assign forms to field workers for completion

Secure collection of diverse forms of data. Native apps for iOS and Android allow users to scan barcodes, collect signatures, and automatically capture GPS location coordinates. In addition, they enable offline data collection with data stored on the device and automatically synced when the connection is restored

Hassle-free report creation. Reports can be generated and exported in multiple formats, including CSV, Excel, Google Earth, and PDF. Data can also be viewed on a map interface for quality checks and data analysis

On-the-ground insight from wherever. The activity stream provides users with real-time insight into data collection activities, and all changes made to records are stored, creating a log of historical record versions over time.

30,000+ users across 100+ countries use Fulcrum to boost their operations, optimize how they leverage their data, and get the most out of inspections

Empower your team. Start your free trial now!



LongDescription

App Management

Site Intercept Survey

Barcode/Ticket Scanning

Subcontractor Management

Data Verification

Security Management

Skip Logic

Access Controls/Permissions

Activity Tracking

URL Customization

Dispatch Management

Code Enforcement

Remote Data Capture

Electronic Signature

Approval Process Control

Rules-Based Workflow

Conditional Logic

Customer Database

Image Capture

Report Templates

Customizable Fields

Collaboration Tools

Data Capture and Transfer

Full Text Search

Data Import/Export

Offline Access

Mobile Signature Capture

Process/Workflow Automation

Failed Inspection Tracking

Distributed Capture

Audit Trail

Version Control

Configurable Workflow

File Storage

Mobile Access

Compliance Management

Real Time Data

Question Branching

Forms Management

Workflow Management

Real-Time Updates

Response Validation

Inspection Management

Alerts/Notifications

Reporting & Statistics

Work Order Management

Customizable Templates

Support Audio/Images/Video

Reporting/Analytics

Remote Access/Control

Equipment Tracking

Customizable Forms

Forms Creation & Design

Data Analysis Tools

Drag & Drop

Archiving & Retention

Survey Builder

Offline Response Collection

Device Enrollment

Appointment Management

Data Storage Management

Digital Signature

Real-Time Notifications

Mobile App

Web Forms

Real Time Reporting

Starter: Get a no-risk taste of the Fulcrum field inspection management experience for up to 5 team members for one low price. $15 USD/month.

Professional: Automating field inspections with end-to-end task and issue resolution management and advanced location-intelligent inspection applications. $33/user/month (billed annually) or $42/user/month (billed monthly).

Enterprise: Transforming organizations by automating field inspection management impact at scale. Contact Fulcrum for pricing information.

Email/Help Desk

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Fulcrumapp.com

In Person

Live Online

Webinars

Documentation

Videos

Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes in field service industry that includes cleaning services, construction, electrical and HVAC.


Synchroteam features contact management, scheduling and dispatch and works order management functionalities. It enables users to drag and drop jobs into employee schedules based on the location, qualification and availability of employees. The solution also provides dispatchers with a real-time view of their workers in the field.


Users can customize reports to ensure employees in the field capture specific metrics and parameters about jobs and customers. Synchoteam also provides mobile applications for iOS and Android devices that helps workers to remotely access the solution. APIs are provided for integration with various CRM and ERP systems and users' websites.


Additionally, Synchroteam offers billing, invoicing and inventory management functionalities to the users. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



Employee Management

Automatic Time Capture

Leave Tracking

Work Order Creation

Barcoding/RFID

Electronic Payments

Status Tracking

Billable & Non-Billable Hours

Payment Processing

Real-time Scheduling

Mobile Alerts

Time Tracking

Performance Management

Customizable Reports

Document Storage

Document Imaging

Vacation/Leave Tracking

SMS Messaging

Online Time Tracking

Mobile Payments

Route Optimization

Contract/License Management

Task Scheduling

Group Scheduling

Credit Card Processing

Invoice Management

Timesheet Management

Project Management

Key & Lock Management

Team Calendars

Recurring Appointments

Job Management

Sick Leave Tracking

Calendar Management

Customer Portal

Geographic Maps

Template Management

Scheduling

Clock In/Out

Multiple Projects

Multi-Location

Self Service Portal

QuickBooks Integration

Employee Time Tracking

Technician Management

Booking Management

Time Off Requests

Pesticide Usage Tracking

Fixed Asset Management

Skills Tracking

Inventory Tracking

Performance Metrics

Fleet Management

Groundskeeping Management

Routing

Historical Reporting

Overtime Calculation

One Free administrator account
Integrates with:
- Google Calendar, iCal and Outlook
- Quickbooks Online,  Sage, and Xero 
- ZohoCRM

Free setup & training
A 14-day free trial is available. No credit card required.

Fulcrumapp.com vs Synchroteam

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