The HIP team is always responsive to questions, problems, and whatever else you may need, and timely in their responses. After using multiple other inspection software products, we've settled here, and the amazing customer service is the main reason why! Their team is unbeatable!

The software is very easy to use, and with the cloud, offers ultimate flexibility in preparing reports. The HIP mobile app learns your tendencies, and integrates them into the app when you're doing an inspection to speed up the process.

[SENSITIVE CONTENT HIDDEN] and the team are always developing new ideas, and in the field at trade shows, asking us what works and what doesn't.

[SENSITIVE CONTENT HIDDEN] and his entire team are top notch! We are the largest Home Inspection company in the Nation and the HIP team is a valuable and Strategic Partner in our eyes!

We love the customizable features, the easy navigation and the mobile app has been a game changer for our inspectors! Customer service and tech support is always great! Thank you HIP for all your hard work and patience when dealing with us crazy home inspectors!

Honestly when you look at all software and apps for our industry, HIP has done an amazing job of listening to its users and responding with quality and very useful changes and upgrades! Would love a printable feature to use for onboarding and training new inspectors!

The advertising that hooked me into buying the software was HIP's promise that it would be a seamless data transfer so I would not have to spend several days setting up comments and the templates from scratch. If you are an inspector, you understand just how much time it takes to do this. The end result for me was that after spending months trying to get HIP to help with this, I spent $450 for the software, $50 a month for their recurring charges over a 6 month period for $300, and a loss 6 inspections at an average of $400 each.

I was not able to access the software and can only comment on the initial migration

Advertised as a seamless data and template transfer between InspectIt (an AHIT sponsored proprietary software) to the HIP software was false. The IT techs at HIP did try several methods, were responsive, and they gave it a good effort however were not able to deliver a solution. That being said, beware and take this into consideration: 1. Ease of data migration from InspectIt software was falsely advertised. 2. No refund policy (was told by one support tech that it was 30 days and another told me they actually don't have one even if the product does not function 3. The software cannot be used on an enterprise network without full admin rights

Fantastic

All aspects of Home Inspector Pro are top notch! Makes inspections quicker, reports are easy to read and understand (rarely do I get a call back with questions about the report). Easy to create your own comments and templates, review reports, make changes, edit photos, all aspects of report writing. Now the BEST part, CUSTOMER SERVICE. Call center extremely responsive! Call back in 15 minutes, if they are on a phone. I have always had a immediate solution to my problem. Plus their Facebook page is monitored by [SENSITIVE CONTENT HIDDEN] and many extremely knowledgable HIP Inspectors that can help 24/7. Look no further for a great Home Inspection Software!!!! We are a very busy multi inspector company in NH, we all love Home Inspector Pro.

I can not think of a any issues to point out about the software. [SENSITIVE CONTENT HIDDEN] Listens to his clients and make changes as recommended by the inspectors. Always improving a great product.