NextAgency vs Vertafore Agency Platform

RATING:

4.9

(40)

NextAgency has 40 reviews and a rating of 4.88 / 5 stars vs Vertafore Agency Platform which has 16 reviews and a rating of 3.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (40)
3.4 (16)
Ease-of-Use
5 / 5
3 / 5
Value for Money
5 / 5
3 / 5
Customer Support
5 / 5
3 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
February 6, 2024
March 1, 2024
Pros/Cons
  • Pros

  • The ability to manage all cases and employers in one place and monitor tasks is very helpful.
  • It is easy to use and the team has been very responsive.
  • Cons

  • Folders to import or sort things in to could be less confusing. There are times it is not clear where to put a file.
  • My email having to upload a lot. Seems to loose some of my tracking for source/tags.
Read all user reviews
  • Pros

  • I like that it keeps all of my due dates in order and is very user friendly. It helps keep me on track to make sure our agents are compliant.
  • As a busy agent, this software saves me time when quoting. I can put all the customer's information into the system and can get the best quote within seconds.
  • Cons

  • I hate how I had to have the software downloaded on the computer and if i had issues during weekend I was screwed.
  • This has been an ongoing issue most recently we've not been able to merge emails for 10 days. As a work around we are having to cut and paste from Outlook making the management system worthless.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos