About Simpplr

Simpplr is a cloud-based intranet solution for various industry verticals. The solution also offers native mobile applications for Android and iOS devices. Primary features include an employee directory, events calendar, user dashboard, activity feeds, single sign-on and content archiving.

Simpplr enables employees to create profiles, share content, follow users and engage in polls or surveys. The solution also offers an employee directory. Managers can create social workspaces that can be customized for teams and departments. Users can publish and create calendar events which may include timestamps, location maps and RSVPs.

Users can customize newsletters, review survey results and track employee milestones. Integratio...


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59 Reviews of Simpplr

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September 2019

User Profile Picture

Shannon from FlexCare Medical Staffing

Verified Reviewer

Company Size: 201-500 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2019

Easy for everyone. Really!

In evaluating intranets I knew we needed something that would be easy to administrate in the long run and even more than that we needed a product that was easy for our users. Simpplr has an A+ in my book for both of those. In addition, working with everyone at Simpplr has been very easy and they are quick to respond. We rolled out our first three departments in 6 weeks and went live on-time. Simultaneously we started our next round of teams and after only 4 months (since project launch) we have every single department live and every single user has created at least one piece of content. There's no way we could have done this so quickly with another application (I'm looking at you Australia). There are definitely some quality of life improvements I would like to see Simpplr make but I'll take the ease of use over more advanced features any day.

Pros

Ease of use. The setup and ongoing administration was the fastest and easiest software implementation I've been part of. On top of that, my users had a single 1 hour hands-on training session and they've been able to create hundreds of content pages without any help from me.

Cons

They don't use their own application for the help portal information. The support team is great and responds quickly but if you're just trying to look up information on their help site it's a bit tedious. I'd really like to see Simpplr have an Admin Site and a User Site that I could enable in my own environment that has how-to articles and short videos. Instead, right now I have to find the information through the help portal and then copy it into my environment for my users.

Reasons for Choosing Simpplr

We needed a solution as quickly as possible and one that would be easy for our users. Simpplr was the perfect choice.

August 2020

Diane from INTRUST Bank

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Simpplr makes employee communication easy!

Our experience with Simpplr is great - from the responsiveness to any technical questions to adopting to the software updates.

Pros

The ease of sharing information is unsurpassed. Simpplr has taken the challenges of employee communication to heart and provides the tools that editors need to share articles and company news. We can focus on our words, tell the stories that need to be told - and not worry about the technical side.

Cons

There are a few features that we'd like to see - and Simpplr takes our suggestions seriously by asking questions about our needs. The support we receive is amazing and appreciated by our internal teams.

Reasons for Choosing Simpplr

Design options and overall ease of use.

Reasons for Switching to Simpplr

We made the switch primarily because of ease of use. We also spoke to several other companies who use the product and heard only good comments.

June 2021

James from Magnum Venus Products

Company Size: 51-200 employees

Industry: Machinery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

June 2021

Modern and approachable intranet

Simpplr was implemented fairly easily thanks to their great onboarding and support teams. Our employees have adopted it and it has became the one-stop-shop for any company news.

Pros

The modern look and feel is very user-friendly and similar to social media sites. The news feed and social interaction between posters and commenters really drives adoption for users.

Cons

There are limitations in what you can do with Simpplr, so all intranets built on Simpplr will look pretty much the same.

August 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Simpplr is Instagram for the workplace

I think this app actually improves our culture a great bit. The 5 stars are sincere. In the old days we’d go to the water cooler to get to know our coworkers. Now we’re at the water cooler asking if people have seen that new video on our Hub. So site helps fuel that connection with a virtual water coolers across the company.

Pros

Simpplr is like LinkedIn and Instagram had a baby and that baby insisted on being a business app. I know we’re not supposed to be social at work, but my favorite part is watching videos and photos that employees uploaded. Okay, maybe that isn’t the most productive use of my time but it does draw me to the site and get me to read my CEO’s weekly missives.

Cons

I’d like more emoticons. I’m joking, they actually have many.

April 2021

Cara from Evolve

Company Size: 501-1,000 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great Product, Highly Recommend

My experience with Simpplr was great, it was a little tough getting my head wrapped around the product at first, but once I was able to play around with the software it started to click. Simpplr employees were always very quick to respond to my questions during implementation, always very helpful and kind.

Pros

Simpplr software is awesome, the features are great, it's easy to use and it looks so modern and clean. Our users are loving it!

Cons

There are a few features that would be nice to have, like having all of our branded colors added as a default to the color palette. But overall, it's great software and I don't have much to say about what could be improved.

Reasons for Choosing Simpplr

Simpplr was going to work better with the tech we already had in place and it seemed to be the best option. It checked all the boxes for us, it has more features and is more affordable than its competitors.

Reasons for Switching to Simpplr

Too few features, not modern enough, terrible search tool.

January 2021

Amber from Frontwave Credit Union

Company Size: 201-500 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2021

A Modern Intranet Easy to Deploy & Use

We had a desire to improve communication throughout the organization. The Simmplr platform has provided us a way to easily and quickly make updates and disseminate them to staff. Plus it's a visually appealing and engaging system that many staff enjoy using.

Pros

We transitioned from an outdated home-grown intranet solution to Simpplr. The two systems are night and day! From a user perspective, Simpplr is modern and easy to navigate. From an admin & content creation perspective, it's intuitive and fast - and you really can't screw things up. Everything is easily adjustable, which makes experimenting with new content and features very easy. We were also able to transition all of our knowledge documents to be hosted on Simpplr, instead of having them on various servers and systems throughout the company. Plus, everything is easily searchable - from PDFs to content pages. It has really enabled a "one-stop shop" for our employees.

Cons

Because it's a 3rd party software, not all of the features are customizable. For example, we couldn't change the name of one of the tabs from "Apps" to "Links" (like our old system had) - so that required a bit of a learning curve at first for our users. We also discovered after launching that in-site search bars are only available to admins or site managers. While users can see the in-site search bar, if they use it, they get no results. It's a minor issue, but still a little odd.

Reasons for Switching to Simpplr

Our old intranet was outdated, difficult to use, and lacked robust search capability.

November 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Just What We Needed

Extremely positive. Great implementation team, and a great product that is getting better with every release.

Pros

Simpplr has the perfect mix of features and configurability without being overwhelming. It's easy to train employees to manage and create their own content. Also: it's very flexible from an implementation standpoint, so if at any point you need to pivot on your approach, it's easy to do.

Cons

The Simpplr designed user experience is easy and enjoyable. Every once in a while you have to dip into the Salesforce back-end for user management which is less easy to navigate. It's not often, so not an issue for us, and the security of Salesforce was a big selling point so it really evens out.

Reasons for Choosing Simpplr

We are a complex organization, but needed an easy solution to implement since our organization traditionally runs lean. We did not have a big team and wanted to be able to move forward quickly. We did not have the time for a long and complicated strategy and planning phase.

Reasons for Switching to Simpplr

Joomla was almost unusable. Even changing a link as a tedious task.

November 2020

Rachel from States Title

Company Size: 1,001-5,000 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

Functionality

4.0

November 2020

Simpplr is Simple

Overall Simpplr has been a great experience from first contact to implementation to launch. I expect that while we continue to build out our intranet that there will be more great things to come.

Pros

Simpplr is just that - SIMPLE to manage and use. The interface is very user-friendly and consistent while still offering a feeling of customization. Anyone can use it, which makes management of the intranet easy as we delegate information to specific departments and let them control their own sites and information without the hassle of a bottleneck. Working with the Simpplr team has also been fantastic. They are responsive, informed, and invested in your success as a customer. They are available anytime I have a question, or need support. My other favorite feature are the analytics that are simple to use and understand. Analytics hold the key to understand our audience and keep improving our intranet site.

Cons

There are a couple small glitches with the system that still haven't been worked out. For example, administrators see duplicate sites. There were some problems with the events calendar, and we're hoping to see some new features in the next couple months.

Reasons for Choosing Simpplr

Our choice to go with Simpplr was ultimately due to the ease of use, management, and analytics that Simpplr provides that we couldn't find collectively in any other intranet software.

January 2021

Bekie from Envestnet

Company Size: 5,001-10,000 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Community Management Dream

Overall, every person that I've interacted with at Simpplr has been incredibly helpful. The sales team, implementation team, and now our customer success manager all seem like they really want us to have a successful community, and are not just trying to pile additional products to up the cost.

Pros

We recently moved our large intranet over from another vendor to the Simpplr platform. What I find the most refreshing about using this platform is that I could quickly tell they put a lot of research into the features they offer. They listen to their customers and respond accordingly to their needs. The system is a breeze to use. Their auto-governance tool is also incredibly helpful in assuring that our community is not a content graveyard, which had been a problem in the past. I've only had to contact their support team a couple of times so far, but I've been really impressed with the speed of response.

Cons

Can't really complain about anything. It's been a great experience so far.

Reasons for Switching to Simpplr

Cost, lack of support, and overall functionality.

August 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Beautiful, elegant turnkey modern intranet solution

Simpplr provided excellent guidance and support throughout the onboarding process and post-implementation. The customer success team is always available to help whenever we need it. Besides the high-quality product, Simpplr provides extensive industry research and thought leadership to position customers for success.

Pros

Simpplr's high quality visuals, page layouts and ease of use.

Cons

Reliance on Salesforce 'Files' system does create some limitations for document sharing, but this has not been a major issue.

Reasons for Choosing Simpplr

Ease of implementation, ability to customize, 'clean' interface.

August 2019

Susan from J&A

Company Size: 1 employee

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Simply Outperforms Anything Else -- Employees Love it!

Overall, Simpplr allowed a disjointed company to come together as one business to inform, inspire and connect employees. It is the one channel everyone tunes into for the latest company news, "one-truth" reports and data, fun information about fellow teammates, and so much more. The ability to connect people in a visually smart and engaging manner makes internal communications that much more influential in moving the company's culture forward.

Pros

The technology is innovative, easy to use and encourages employee engagement. The ability to garner over 20+ insights, encourage comments and feedback, and provide a mobile experience is priceless. The ability to move at the speed of business is something that Simpplr offers. You can upload imagery, copy, videos and more that is attractive and engaging. It looks like a consumer-friendly site that helps business motivate, connect and inform employees.

Cons

There truly aren't that many items to list. Each time I had an issue, the team was responsive. Updates are super easy and the technology continues to improve.

Reasons for Choosing Simpplr

Ease of use. Pricing. More importantly, Simpplr aligned with the internal communications strategy where it could empower content creators across the businesses to be engaged and successful. It was an easy choice.

Reasons for Switching to Simpplr

The prior intranet was too clunky and too hard to upload information. Nobody cared to take the 15 minutes or more to upload a photo or story. It was awful. It was costly and ineffective.

June 2020

Tim from CytomX Therapeutics, Inc.

Company Size: 51-200 employees

Industry: Biotechnology

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Fast, Easy, Intuitive Deployment

We could not be happier with the choice we made to select and deploy Simpplr.

Pros

I truly liked how easy it was to not only learn the product but to also be an administrator of it. We had a very short timeline of 6 weeks to design, create and deploy our new Intranet site. The Simpplr team was great to work with. The Simpplr platform makes it easy to deploy new team sites, new content, employees now have the ability to be more socially engaging. Our new Intranet has never been so easy to manage and update. Leveraging the Site Owner and Content Managers has enabled us to distribute the responsibilities to the individual teams.

Cons

The only downside to the tool is the limited functionality of the page creation. It has the basics, but it would be so much better if there were more features and functionality.

Reasons for Choosing Simpplr

Simpplr has a great looking new modern platform with very little overhead to deploy, create and maintain content

Reasons for Switching to Simpplr

We had a really stagnant old SharePoint site that was difficult to maintain, update and keep relevant. Simpplr solved all those issues.

August 2020

Chris from CrowdStrike

Company Size: 1,001-5,000 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Great tool for the workforce of today.

Our experience has been very positive from setup deployment. We needed a tool for a distributed workforce that would help bring people and content together. We have been through ~4 quarterly updates which are always great to see with new features and little to no impact on end users.

Pros

Ease of use, analytics, search and speed at which users can be successful with the tool and end user adoption. We came from a legacy tool that was deep in terms of features but somewhat cumbersome to create and curate content. We saw low adoption, content views and distrust in the search results. With Simpplr, our users can be successful with little to no guidance. We have a greater number of content creators than ever creating valuable, meaningful content.

Cons

No real issues with the tool, this was the right tool for us as an organization. Perceptually light weight but incredibly powerful. We have had a couple of key integrations that were not available when we deployed but these have been addressed in quarterly releases since we launched.

Reasons for Choosing Simpplr

We knew that we were not going to have a large team to administer our Intranet. We needed an easy to use tool with built in features for analytics, content curation, governance, etc. that requires little training. We found exactly what we were looking for in Simpplr.

Reasons for Switching to Simpplr

Our previous tool was perceived to be difficult to use and often required IT involvement to create content. We wanted a powerful, easy to use tool with a good mobile presence.

November 2019

James from FHLBank San Francisco

Company Size: 201-500 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

'Simple' to implement and great to use

Simpplr has always been approachable during the onboarding phase and very helpful in the implementation phase. We are confident of getting it right due to their support

Pros

I like how easy it was to understand the operating model and to design the intranet to suit multiple departments and functions. It's nice to only have to focus on the user facing functionality and design while all the inner workings are taken care of by the platform. It was an easy sell to IT and to the business to adopt Simpplr as our new intranet

Cons

We almost did not adopt simpplr because our information is not encrypted at rest. I would like some more control over limiting some features to admins only and not to site managers - like the ability to create unlisted sites

Reasons for Choosing Simpplr

We knew we would go live with Simpplr much sooner and easier than we would with Drupal.

Reasons for Switching to Simpplr

SharePoint was hard to customize and IT wanted to sunset the current application

June 2020

Courtney from AAA NCNU

Company Size: 1,001-5,000 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Simpplr makes communications simple

My experience with Simpplr has been a great! From training to implementation and even the success team -- Simpplr staff is there when you need them and are always helpful.

Pros

I really enjoy the quarterly platform release -- which is based on user feedback. Great features that help maintain multiple sites and users.

Cons

Nothing comes to mind. I think the platform has a lot of potential. I can't wait to see how it continues to evolve.

February 2020

Timothy from Polk County Tax Collector

Company Size: 201-500 employees

Industry: Government Administration

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Top Notch Intranet Platform

Overall, we are highly satisfied with the product. It's simple to use and the phone applications are super intuitive.

Pros

Simpplr is easy to setup and administer. The native phone apps helps our users to engage with each other whether they are in the office or out of it. The organizational chart syncing with our HRIS system saves us a ton of time.

Cons

Unfortunately, at this time Simpplr doesn't have native calendars which forced us to find a different solution to our scheduling needs. Also, there is a "not useful" flag that users can use on content posts. It would be nice if that was an optional feature.

Reasons for Choosing Simpplr

The Simpplr platform seemed more feature rich and easier to administer.

Reasons for Switching to Simpplr

Our SharePoint was way out of date and we do not have the resources to support the newer versions.

January 2021

Lauren from Bond Brand Loyalty

Company Size: 501-1,000 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Fantastic UX and implementation experience

We have transformed the way we communicate, share knowledge and creates community with our hybrid workforce. I would highly recommend Simpplr for someone who is focused on search capabilities that integrate with SharePoint and has a very social culture.

Pros

Resources and implementation team keep you on track with ideas, integrations to Office 365 actually work as intended, technical support team always available to troubleshoot. We have seen better than anticipated engagement with employees and couldn't be happier with Simpplr.

Cons

MS teams integration is 1 way and a couple of minor bugs but are being fixed with new releases.

Reasons for Choosing Simpplr

Met all of our business requirements

Reasons for Switching to Simpplr

Ease of use for content managers

August 2019

Shari from Future Sate

Company Size: 51-200 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Super easy to manage SalesForce Intranet!

We are able to create a beautiful and easy to manage intranet that our teams can access from anywhere on any device! From an IT perspective we wanted a tool that anyone can create content with, we only need to set-up users on the back end and our teams can all build content and share information in a way that is connected and integrated with our existing environment.

Pros

I love that it’s built on the trusted platform of SalesForce. It makes it easy to administer as I am already familiar with SFDC and the app management is very user friendly. The mobile app is also very easy to set-up and our team can have access to all the content and contacts on the go. We love the Box.com integration too!

Cons

I wish that some of the reporting functionality and analytics can only be accessed by the administrator using SalesForce functionality and isn’t in the UI for the team to run reports in the app itself. The analytics get better with each release but do need improving to get more usable data in app.

March 2020

Rishi from Genesys Works

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great product and a must have at all companies

We have used Simpplr for over 3 years and are happy with this tool. Great job, Simpplr team. You guys make working remotely very easy!

Pros

Simpplr is an awesome tool, easy to use, user friendly, modern layout but most importantly fast and reliable. Their customer service is fantastic too!

Cons

There is really nothing about Simpplr that I can complain about

Reasons for Choosing Simpplr

Great integration with Salesforce and modern outlay

November 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2020

Quick and easy route to communication success!

We needed a solution to improve communication across our office and field teams - one that would feel like social media to keep everyone engaged, regardless of their technical ability. Simpplr gave us that and a whole lot more!

Pros

Simpplr gave us every feature we needed, and has been adding more great features over time. The onboarding and setup process were excellent, and support has been there for us every step of the way. Our account manager has been instrumental in ensuring that we achieve success, and we have built a great working relationship.

Cons

The analytics feature does not currently support the metrics from users of the native mobile app, so I am hoping to see this added in the near future.