About Staffbase

Staffbase is an internal communications solution for users in large and distributed organizations. It enables businesses to connect with their employees via the mobile app. Users can check corporate news, social walls, newsletters, local updates, videos and picture galleries.

With Staffbase, developers can use a ready-made app that can be customized with the brand characteristics such as logo, color theme, fonts, icons, domain names and other designs. It provides various plugins such as company news, employee directories, surveys, calendars, time tracking, chat, cafeteria menus and more.  

Push notifications enable administrators to send immediate communications to the employees. Chat features allow employees to converse with each other.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

18 Reviews of Staffbase

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

October 2018

Markus from Reinert Logistic GmbH & Co. KG

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Best internal comms tool ever

We have 80% non-deskworker and 20% desk worker. So our challenge was to get in dialogue with all employees. And we are! Furthermore we had an important and new channel to inform about actuall themes like reducing the accidents. And we have done it! -15% than last year!

Pros

Everything is easy to handle, for admins and also for users.

Cons

There is nothing in my mind ;) maybe a live-streaming tool would be great.

April 2020

Thorsten from Ebner Stolz Management Consultants GmbH

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Software the way you want it

In around two years of intensive use, I have found both customer service and technical service to be very professional, helpful and extremely friendly. Individual questions and the few technical stumbling blocks were dealt with promptly and always resolved. This is how customer service should work today ...

Pros

Staffbase's software fulfills almost all requirements from a user perspective as well as the administrator's perspective that can be placed on a modern internal / external communication solution for companies. It is slim in the best sense. That means it has many very useful functions, but at the same time it is not overloaded with things that you don't need in the end anyway. This fact together with a very clear and pleasantly reduced optical design (which can also be adapted to the corporate design) ensures that the software can be used immediately. There is practically no need for separate instructions for front-end and back-end users. In addition, there is permanent further development with new, useful functions and visual improvements. As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management. The application is very flexible in terms of its scalability and therefore equally suitable for medium-sized companies and listed heavyweights (as the long list of references confirms).

Cons

It is not so easy to find something that really speaks against this tool. In my view, there would be one or the other functionality that I would still like to see. There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team. Since the expansion takes place with a lot of sense of proportion, as mentioned, it can of course be that you wait a long time for your specific additional requests ... However, this is not really dramatic, since in the meantime you simply enjoy using the tool.

Reasons for Choosing Staffbase

see above...

Response from Staffbase

Replied April 2020

Hello Thorsten, Thank you so much for taking the time to review Staffbase. We really appreciate your fantastic feedback and are glad that you've had so much success with our platform. Your comments really mean a lot to our entire team but, especially, to our colleagues in customer success. We look forward to continuing to work together! Thanks again and have a great start to your week!

October 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2018

Great tool for internal communication

Pros

The application is really easy to use - for administrators as well as for employees. There are a lot of features that could be implemented - and the range of features is continuously increasing.

Cons

There are some small things that could be improved, for example when somebody forgot his password - people get not informed when they entered wrong data, so they wait for the mail to reset their password but they never receive it. It would be better if the system could tell them that they have maybe entered a wrong (or for the system unknown) mail address.

April 2020

Sebastian from Heraeus Holding GmbH

Verified Reviewer

Company Size: 10,000+ employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

April 2020

Employee Experience on all devices

Pros

We started a project with Staffbase to digitalize our employee magazine. During the project our scope evolved to a full-blown employee app containing news, chats and services for all our employees around the globe. For a company with more than 13.000 employees in over 40 countries it's extremely important to have an easy-to-manage but most importantly scalable solution to reach all employees. After the launch of the employee app on Staffbase basis we were able to migrate our old SharePoint intranet in less than 6 months to Staffbase. With this, we now can give all our employees access to all information and processes they need, no matter where, they are, no matter which device they use and no matter if they are inside or outside the company. With Staffbase, we have a very intuitive solution, which has decreased the time editors have to spend to maintain their content tremendously. Furthermore, we can use the standard plugins Staffbase offers to setup surveys, events and other helpful contents really fast. Long story short - tl;dr: Staffbase is the #1 choice if you want to have a scalable solution which offers a broad set and tools for your internal communication landscape and entry point for your digital workplace.

Cons

Eventhough there are a lot of plugins which are good to go - some of them are not that far developed to replace existing solutions. If you haven't had anything in the past - all plugins are a perfect fit. If you had some of the tools on other platforms you might lose some features.

October 2018

Carsten from Renewables & Environment

Verified Reviewer

Company Size: 10,000+ employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Taking employee experience to the next level

Viessmann runs its entire internal comms network over the Staffbase platform. We have abolished all printed forms of communications, newsletter and employee magazine. Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. In the future, we will scale this to additionally target customers and job candidates.

Pros

Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS.

Cons

Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.