Overall rating
4.83 / 5 stars
Staffbase is an internal communications solution for users in large and distributed organizations. It enables businesses to connect with their employees via the mobile app. Users can check corporate news, social walls, newsletters, local updates, videos and picture galleries.
With Staffbase, developers can use a ready-made app that can be customized with the brand characteristics such as logo, color theme, fonts, icons, domain names and other designs. It provides various plugins such as company news, employee directories, surveys, calendars, time tracking, chat, cafeteria menus and more.
Push notifications enable administrators to send immediate communications to the employees. Chat features allow employees to converse with each other.
Staffbase provides integration with Sharepoint connector and news applications. Staffbase can be accessed via iOS and Android devices. Services are offered on a subscription basis that includes support via phone.
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Overall rating
4.83 / 5 stars
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Showing 1 - 12 of 12 reviews
October 2018
Carsten from Renewables & Environment
Company Size: 10,000+ employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
October 2018
Taking employee experience to the next level
Viessmann runs its entire internal comms network over the Staffbase platform. We have abolished all printed forms of communications, newsletter and employee magazine. Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. In the future, we will scale this to additionally target customers and job candidates.
Pros
Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS.
Cons
Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.
October 2018
Carolin from A.T.U Auto-Teile-Unger Handels GmbH & Co. KG
Company Size: 5,001-10,000 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
4 of 5
Functionality
4 of 5
October 2018
Useful and intuitive tool for internal communications
Working with the Staffbase system has changed our internal communications completely. Finally, we reach everyone - if they work in front of a computer or in a garage without constant connection to our company network. By now, our main focus in internal communications lies on the employee app. Our employees respond really well to the system. They now have a place where they can gather current information quickly. And it is also a plattform for quick feedback and interaction. Additionally, the Staffbase team is very open to feedback and takes on requests for further development.
Pros
Our users get along with the system really well. The navigation throughout the content is rather intuitive.
The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already.
Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert.
Cons
The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments.
Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself.
July 2018
Dan from Newport Harbor Corporation
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
4 of 5
July 2018
It's been easy to use from the get-go with fully-engaged support all along the way.
It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.
Pros
It is easy for both our end users to use and for our backend admins. We didn't want to overwhelm our employees with a clunky system. Staffbase has provided a clean space with the flexibility to make it what we want. Their support along the way has been especially helpful too.
Cons
We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.
October 2018
Maja from Sander Fördertechnik GmbH
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
October 2018
Nice app with useful features
We were looking for a new way for our intranet, a channel into the company. The communication within our organisation had to become fast, clear and comfortable. Many different sources of information needed to be combined in one medium. With this app we have managed this very well in a short time. The contributions and articles are read within a few hours by at least half of all colleagues, which means very good accessibility. The app's functions allow you to distribute articles according to the company hierarchy.
Pros
easy handling
self-explanatory
many different useful plugins
rapid implementation
Cons
Chat plugin should become more functional
market-leading apps should serve as a benchmark here
October 2018
Anonymous
Company Size: 10,000+ employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
October 2018
Great tool for internal communication
Pros
The application is really easy to use - for administrators as well as for employees. There are a lot of features that could be implemented - and the range of features is continuously increasing.
Cons
There are some small things that could be improved, for example when somebody forgot his password - people get not informed when they entered wrong data, so they wait for the mail to reset their password but they never receive it. It would be better if the system could tell them that they have maybe entered a wrong (or for the system unknown) mail address.
October 2018
Stijn from Audi Brussel
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
October 2018
Staffbase as employee communication tool at Automotive production site
Pros
It's quick and easy to launch. The use for both end-user and administrator is intuitive.
Available for iOS and Android.
Cons
The software is becoming the most important entry point for communication with employees.
Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape.
July 2018
Anonymous
Company Size: 201-500 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
July 2018
Easy to use and administer!
Our employees are more connected now than they have ever been. The employee directory, news feed, jobsite webcams and resources make their jobs easier and more rewarding.
Pros
Administration is very manageable to my busy schedule. Posting news and resources for employees can be done in a matter of minutes. Love the push notification function of the App. The employee directory is our most utilized function.
Cons
As the administrator, I wish I could have access to profiles in order to manually change items such as titles and job location. I do not want to have to do entire CSV import for just one person.
October 2018
Markus from Reinert Logistic GmbH & Co. KG
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2018
Best internal comms tool ever
We have 80% non-deskworker and 20% desk worker. So our challenge was to get in dialogue with all employees. And we are! Furthermore we had an important and new channel to inform about actuall themes like reducing the accidents. And we have done it! -15% than last year!
Pros
Everything is easy to handle, for admins and also for users.
Cons
There is nothing in my mind ;) maybe a live-streaming tool would be great.
October 2018
Anna from Dosenbach-Ochsner AG
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
4 of 5
October 2018
How to improve internal communication and make employees happy
Pros
Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it. Customer Support is great - they help immediately and our key account manager alyways listens to us.
Cons
As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds.
October 2018
Barbara from Knipex
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2018
Great, when it's good and yet simple
Pros
Simple and self-explanatory application. Very extensive construction kit with many possibilities. Quick and helpful Support.
Cons
More flexibility in the structure of article selection within a channel would be great.
April 2016
Anonymous
Review Source: GetApp
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
April 2016
Communication Management as its best
Seems like an app has never been as useful and important before Staffbase. We already thought we're informing our staff well enough but THIS app increases success of promotions/jobs immediately! If you want to get new staff supported, existing staff informed and customers satisfied, this is your solution.
Pros
- customer support
- independence (you're able to setup the whole thing on your own and don't need to pay extra for service)
- go online with your app in a few days (if you prefer a branded app calculate with at least 1 month)
- reach staff with push news
Cons
None - except from negligible bugs which get eliminated within a few days
February 2015
Anonymous
Review Source: GetApp
February 2015
Out-of-the-box app for our company
Very easy to get started. Inviting my office staff was straightforward (via email) and for our drivers the EmployeeApp provided access codes which I could print and hand them over. We use it for three things: 1. Company blog: once a week I write a longer article on recent business developments. 2. Push notifications: several times per week there are messages we want to get out to everyone. In EmployeeApp you can send them with push notifications which is a handy feature. You can also target specific groups inside your organization but we haven't used this yet. 3. Documents: we have a few documents and guidelines everyone should have access to. We created a page in EmployeeApp for them and uploaded the documents.