All Staffbase Reviews
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Anja
International Trade and Development, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Super Service und tolles Produkt
From the first discussions and workshops on it is a very good and open relationship with Staffbase. We feel very well looked after by the central contact person but also in general by the really great support. Friendly and fast reactions to inquiries and problems, proactive information in case of changes or possible technical problems. We are also very well supported with the functional and contentwise advancement of our product. Furthermore, we receive competent advice on sometimes complex technical issues that sometimes arise in a group.
PROSThese are several aspects. On the one hand, the various login options allow us to finally give the blue-collar workers access to information and news and to involve them completely in communication. From the user's point of view, it is also the really simple and intuitive handling that Staffbase offers, so that no training or similar is necessary to use it. On the administration side, we especially like the very modular structure, with which contents can be displayed and played out only to certain employee groups. As a very diverse group, this is decisive. The combination of use as native mobile app and desktop version as intranet in the office is also ideal.
CONSMany ideas and wishes have already been implemented in the last releases. Of course there are always small functional improvements that would be desirable. For example, the introduction of hashtags for even better categorization of contributions outside individual channels would be nice - but this is already being worked on.
Sebastian
Chemicals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2020
Employee Experience on all devices
We started a project with Staffbase to digitalize our employee magazine. During the project our scope evolved to a full-blown employee app containing news, chats and services for all our employees around the globe. For a company with more than 13.000 employees in over 40 countries it's extremely important to have an easy-to-manage but most importantly scalable solution to reach all employees. After the launch of the employee app on Staffbase basis we were able to migrate our old SharePoint intranet in less than 6 months to Staffbase. With this, we now can give all our employees access to all information and processes they need, no matter where, they are, no matter which device they use and no matter if they are inside or outside the company. With Staffbase, we have a very intuitive solution, which has decreased the time editors have to spend to maintain their content tremendously. Furthermore, we can use the standard plugins Staffbase offers to setup surveys, events and other helpful contents really fast. Long story short - tl;dr: Staffbase is the #1 choice if you want to have a scalable solution which offers a broad set and tools for your internal communication landscape and entry point for your digital workplace.
CONSEventhough there are a lot of plugins which are good to go - some of them are not that far developed to replace existing solutions. If you haven't had anything in the past - all plugins are a perfect fit. If you had some of the tools on other platforms you might lose some features.
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Staffbase
Visibility Settings, Ease of use, Modern Design, Customizability
CONSCalendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls
Carsten
Oil & Energy, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Taking employee experience to the next level
Viessmann runs its entire internal comms network over the Staffbase platform. We have abolished all printed forms of communications, newsletter and employee magazine. Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. In the future, we will scale this to additionally target customers and job candidates.
PROSStaffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS.
CONSStaffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.
Carolin
Automotive, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Useful and intuitive tool for internal communications
Working with the Staffbase system has changed our internal communications completely. Finally, we reach everyone - if they work in front of a computer or in a garage without constant connection to our company network. By now, our main focus in internal communications lies on the employee app. Our employees respond really well to the system. They now have a place where they can gather current information quickly. And it is also a plattform for quick feedback and interaction. Additionally, the Staffbase team is very open to feedback and takes on requests for further development.
PROSOur users get along with the system really well. The navigation throughout the content is rather intuitive. The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already. Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert.
CONSThe tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments. Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself.
Kathrin
Electrical/Electronic Manufacturing, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Reliable, creative and innovative partner for internal communication processes
With Staffbase you have a reliable software solution to that all your employees could have access via all devices, which allows your communication to be shifted from a top-down-approach to a content platform for cross-format internal communications with participation and dialogue. You can communicate fast, it is easy to use, you have a modern design that can be adapted to your branding, and you can be sure that there are regular innovative updates all over the year. And if there should be any issues, the support team helps you quickly and finds solutions for your.
PROSWith the Staffbase application we reach all our employees, also in the production area. It is a fast, powerful and innovative communication tool, that is easy to use both for employees and administrators. The implementation is very easy, no difficult IT processes behind, and also our data security managers are happy with the data security settings.
CONSI don´t have anything in mind to mention here.
Marie
Consumer Goods, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Recommendation for Staffbase!
Overall we had a very professional contact with Staffbase from the start on. We got a good overview of what the app can and what is included in our offer. The package was then adapted to our needs. Since then, we benefit from the service provided by Staffbase. If you have any questions or problems, you will receive feedback on how to solve the problem within a few hours. We got also a lot of support in the first steps of implementation. And now there are ongoing JF meetings and support is always available. So far we have found a solution for all of our concerns with Staffbase. We really like that the app is constantly developing and adapting to the needs of the employees. Staffbase has a very good overview of the internal communication issues out there and is constantly improving its functions and offers in the app and beyond.
PROSEasy to use for both - the user and the administrator. There is also always a solution to adapt the existing features to your needs.
CONSSo far we have not had any negative experiences with Staffbase.
Reason for choosing Staffbase
Staffbase was able to explain most of the questions we had about features and procedures. We were also impressed by the general experience in the area of internal communication.
Collin
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Improving exchange of information and knowlage in a bus company of 2.100 staff
Our Staff-App Aktuell+ has completely changed communication in our company. It was a necessary move towards a much more open and accelerated exchange of knowlage and information, top down, but much more bottom up, inside the company. Using it, will mean changing processes and the approach towards staff. With Covid-19 this year, unthinkable how all information could have been handled without this application.
PROSEasy to learn, use, addapt and manage. Excellent support, with quick response and help. Great knowlage base for staff. Essential for generating feedback from the comunity.
CONSDifferent general settings for creating news mean, you need to be aware wich option was choosen. Only similar news can be combined in channels. Handling the menue could be improved.
Reason for choosing Staffbase
Best fit for company size, purposes and budget.
Philipp
Oil & Energy, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great app, very user friendly and intuitive. This makes internal communication fun!
This solves our problem of quickly reaching all our distributed employees on their desktops and on the move. We also provide a lot of information for our employees and various HR processes. Furthermore we use the employee directory. Employees now receive important information via push notification directly to their mobile device and can access information from anywhere.
PROSThe support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive. I especially like the easy creation of pages using the widgets. I also like the fact that the app is very well presented on the mobile device.
CONSThe platform is not cheap, but worth its price. I would like a widget for embedding iFrames.
Jelle
Internet, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2020
We use the app to improve our communications for our technicians who are often on the road to custom
We were looking for another way to communicate than e-mail. By means of the push function in the app, we can make a choice between what is important and what is not. As an administrator, the app is very easy to use, the tech support in case of problems is also quickly resolved and handled.
CONSPages environment, you can not sort and or adjust. A menu structure for this environment would be very useful.
Vendor Response
Hi Jelle, Thanks for taking the time to leave us a review! If you're looking for a heightened editing experience, Dynamic Pages offers further flexibility and advanced design and layout options. That said, we're always looking for ways to make it even simpler for you to create, organize, and publish your company's info platform-wide. Let us know what you want to see in detail on our ideas platform and thanks again for your great feedback! All the best, McKenzie
Replied April 2020
Jens
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Überblick im Content-Plan wahren
dirico.io ist leicht verständlich, trotz des großen Funktionsumfangs sehr übersichtlich und hilft insbesondere bei Online-Projekten dank des übersichtlichen Kalenders immens. Die vielen Filtermöglichkeiten und Ansichten wie Kanban ermöglichen, dass sich jeder Nutzer das Tool so einstellen kann, wie es seinen Vorlieben und (Job-)Anforderungen entspricht. Egal, in welcher Ansicht, jedem Nutzer wird sofort klar, welche Inhalte zu erstellen sind oder bereits zur Veröffentlichung vorliegen, bis wann Deadlines fällig sind und wer im Team welche Aufgabe und welchen Content übernimmt. Das erleichtert, den Überblick bei crossmedialen Content-Plänen zu wahren.
CONSEine dezidierte Funktion zur Redaktionsplanung regelmäßiger erscheinender Printmagazine wäre topp! Aktuell muss man sich dafür mit kreativer Nutzung des Tools behelfen.
Reason for choosing Staffbase
Die leichte Bedienbarkeit, die Übersichtlichkeit in Anbetracht des großen Funktionsumfangs und das Preis-Leistungs-Verhältnis sprachen für dirico.io.
Reasons for switching to Staffbase
Crossmediale Redaktionsplanung ist mit Excel nur schwer umsetzbar.
Gerrit
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Erleichtert die Arbeit im Team enorm
Wir haben einen sehr guten Eindruck. Unser Content Marketing ist mit dem Einsatz der Software deutlich professioneller geworden.
PROSWir können alle unsere Freigabeprozesse hier abbilden und automatisieren. So gehen alle Posts entsprechend des integrierten Redaktionsplans online. Auch die Medienverwaltung und die eingebaute Bildbearbeitung sind sehr hilfreich und sparen eine Menge Zeit.
CONSEs hat etwas gedauert, bis wir alles eingerichtet haben. Aber der Aufwand hat sich gelohnt und das Team von dirico hat dabei über den Chat unkompliziert geholfen.
Reason for choosing Staffbase
Besser passendes Pricing, größerer Funktionsumfang, sehr häufige Feature-Updates und deutsch/englischer und schneller Kundensupport.
SCHARRER
Verified reviewer
Wholesale, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Empfehlung!
Einfach und praktisch für User und Admins sympathische Kundenbetreuung, professioneller und schneller Support
PROSDass das Produkt für Admins UND User von Anfang an großteils selbsterklärend ist. Die kontinuierliche Weiterentwicklung des Produkts und die regelmäßigen Newsletter über die Weiterentwicklung sind wirklich hilfreich.
CONSVideos, die länger als ein paar Minuten dauern oder größere Datenmengen sind (noch) nicht für Staffbase geeignet, weil sie lange Ladezeiten verursachen und den User das Interesse verlieren lassen. Daran wird aber gearbeitet.
Reasons for switching to Staffbase
Userfreundlichkeit, modernes Layout
Isabell
Renewables & Environment, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
Hilfreiches Tool und sehr guter Support
Internationalität, Nutzfreundlichkeit für den Anwender und den Admin, Inhalte können CI-gerecht abgebildet werden, viele Plugins, durch native App haben auch die Blue Collar-Worker jederzeit Zugriff, Supportteam leistet schnell und unkompliziert Hilfe, individuelle Kundenwünsche werden geprüft und wenn möglich auch sehr schnell umgesetzt.
CONSHin und wieder gibt es kleine Bugs, die aber schnell und unkompliziert behoben werden. Ein Wunsch von uns wäre die weitere Optimierung der Suche, bspw. durch das Vergeben von Tags oder der Eingrenzung nach Datum.
Benjamin
Construction, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2020
Klasse Möglichkeit, vor allem Non-Desk-Workers zu erreichen!
Gut aufgestelltes, junges, dynamisches, kompetentes und modernes Team
PROSChatfunktion, Formulare, Newskanäle, Seitenfunktion, Mitarbeiterverzeichnis
CONSChat hat Optimierungspotenzial, Registrierungsprozess scheint für technisch unbegabte Kollegen etwas schwierig zu sein
Vendor Response
Hallo Herr Harmel, vielen Dank fur das tolle Feedback! Mit dem Release 4.3, das gestern veroffentlicht wurde, hat das Chat-Erlebnis ein vollstandig uberarbeitetes, frisches Design und neue Funktionen bekommen. Wir hoffen, Sie und die Belegschaft bei Max Bogl werden positive Erfahrungen mit dem neuen Chat machen. Wir sind dankbar fur Ihr Feedback und freuen uns, weiter mit Ihnen zusammenzuarbeiten! Freundliche Gru?e, McKenzie
Replied May 2020
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Easy to use and administer!
Our employees are more connected now than they have ever been. The employee directory, news feed, jobsite webcams and resources make their jobs easier and more rewarding.
PROSAdministration is very manageable to my busy schedule. Posting news and resources for employees can be done in a matter of minutes. Love the push notification function of the App. The employee directory is our most utilized function.
CONSAs the administrator, I wish I could have access to profiles in order to manually change items such as titles and job location. I do not want to have to do entire CSV import for just one person.
Simon
Verified reviewer
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2021
Great platform for internal communication
Flexibility, potential user engagement, customer service through support, regular further developments
CONSThere is nothing major about this solution that I don't like.
Franziska1
Construction, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Easy to use app solution for internal communication
Staffbase offers excellent support during the setup of the software.
PROSavailability via app and easy to navigate in the front- and backend
CONSsome pages are not able to manage all the date we would like to put on. Sometimes long loading times in the backend
Reason for choosing Staffbase
Staffbase offered the best app solution
Kathrin
Food & Beverages, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Tolles Produkt mit hoher Nutzerfreundlichkeit und vielen Features
Es ist ein tolles Produkt, das ständig weiterentwickelt wird. Der Support ist super. Danke dafür.
PROSInsgesamt hat mich vor allem die intuitive Benutzung überzeugt. Zudem greifen die Features gut in einander, sind selbsterklärend und flexibel um- und einzusetzen.
CONSDie Möglichkeit nach eigenem Nutzungsverhalten zum Beispiel die Seiten zu strukturieren. Aber das kommt ggf. ja noch.
Barbara
Business Supplies and Equipment, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Great, when it's good and yet simple
Simple and self-explanatory application. Very extensive construction kit with many possibilities. Quick and helpful Support.
CONSMore flexibility in the structure of article selection within a channel would be great.
Joachim
Chemicals, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Gute und professionelle Zusammenarbeit - von Anfang bis zum Projektabschluss
Die Apps von Staffbase sind ein tolles Tool zur internen Kommunikation und vor allem einfach anwendbar.
PROSEinfache und intuitive Bedienung des Content Management Systems (Experience Studio) - dadurch gab es nur kurze Einschulungsphasen und eine hohe Bereitschaft, Inhalte zur Verfügung zu stellen. Einfache und intuitive Bedienung der App selbst - dadurch gab es rasch eine hohe Nutzungsquote.
CONSGewisse (sehr spezielle) Anwendungsfälle konnten mit bestehenden Features nicht abgebildet werden - das war jedoch nicht weiter schlimm.
Reason for choosing Staffbase
Empfehlung
Dominic
Banking, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Great tool
Easy to use app for our employees, great possibilities, great support
CONSsome features to be improved, but overall: good
John
Verified reviewer
Environmental Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2023
Why staffbase
Exciting
PROSReal time chat and @mentions make it a worthwhile software
CONSIt should be more affordable even for a small firm that is just getting started
Maximilian
Banking, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Hervorragende Software sowie Projektbegleitung
- Sehr kompetente Projektbegleitung - Gut strukturierter Projektierungsprozess - Schnelle Reaktion bei Fragen
PROS- Die vielen Individualisierungsmöglichkeiten - Die Möglichkeit die Software sowohl als App, als auch als Webversion zu nutzen - Das einfach zu steuernde Backend - Die User Experience
CONS- Die Software umfasst alles, was wir benötigen
Reason for choosing Staffbase
Gutes Preis-Leistungs-Verhältnis
Anonymous
5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Rating from [SENSITIVE CONTENT HIDDEN]
Great experience. Amazing support.
PROSGreat customer support and easy handling
CONSSome of the functions are still not available