All Asset Panda Reviews

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Paul

51 - 200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

New Client to Asset Panda

User Profile

James

Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2018

Asset Panda solved the impossible.

We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many other assets, which just about every inventory solution we slogged through demos trying out couldn't handle. At first I found their 10 table (group) limit rather restrictive, but once I figured out how I could leverage their system into a functional schema, it was as incredibly robust as if I'd built the database myself - and fast for a cloud solution. Now I don't need to spend unthinkable amounts of time building a LAMP solution from the ground up, or paying someone to do it for us, and all without hardware to worry about either. It's an expensive solution, but it will guarantee a worthwhile ROI when you do the math and realize the costs of creating a solution as powerful as they have yourself. And you get the Apps too!

PROS

We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

CONS

Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

Vendor Response

Hi James, we appreciate you writing a review on the Asset Panda No code platform. We strive the offer the most adaptable platform in the world to help our clients meet their specific business needs without having to write one line of code. If anything comes up we can help you with please reach out to Oiler Workd Class client success team via phone, email or chat. Thank you for the opportunity to serve you.

Replied September 2018

Zach

Religious Institutions, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Cheap, Easy to Setup, Easy to Maintain

Overall Asset Panda has solved many headaches and saved hours of time within our organization and we love it for that. The few times we've needed support or help with a setting the Asset Panda support team has been quick to respond and given us a solution each time. The support is one of the best things about Asset Panda

PROS

When we rolled out Asset Panda within our organization we had help the whole way from the support team. We have used it for more than 2 years now not only for asset tracking, but for inventory management, and reservations. It has solved many headaches within our organization and saved countless hours, and even more money by helping us easily track location and status of equipment.

CONS

While Asset Panda does have many features, some of the features such as the reservation side of things is not fully optimized. The main feature set of Asset Panda is great (Asset tracking, and inventory management in our use case) but some of the "add-on" features are not as comprehensive and leave you wishing there was more functionality.

Reason for choosing Asset Panda

Cheaper cost and more feature set. The look of the user interface was also leaps ahead of the competition.

Vendor Response

Hi Zach, we appreciate your writing a review on the Asset Panda platform. We love that the platform is saving you time and solving headaches. If you have thoughts on how we can improve the platform we would love to hear what you think. Thank you for the opportunity to serve you.

Replied December 2021

Cherrelle

Computer & Network Security, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed April 2019

Chattahoochee Valley Libraries' (IT) Asset Panda Reveiw

Overall I do enjoy using Asset Panda. It has been a great help with organizing our assets. Some of the cons I listed makes the process a little more tedious to use but the bones of the product are pretty good.

PROS

- there is a mobile app - the attachment tab's options (image, doc, video, voice notes) - change history - timestamps

CONS

- There used to be an option to click over to the next asset when you had a group of assets pulled up from the filtered search. It would be nice to be able to do that again without having to click on the asset tab again and then click on the asset to open it. - Clicking on the check tabs don't really do anything. You can't open up the assets in groups. - The scanner option on the mobile able is a little glitchy. You can't really adjust the focus to get a better scan of the barcode or tap the screen for autofocus. I have to move my camera back and forth for the focus. - Working with the tag generator can be a little complicated too at times when your first starting out without a template.

Vendor Response

Hi Cherrelle, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We sent your comments to our product team for review. They will reach out to make sure we know your thoughts exactly. Also, we are in the process of building a new barcode scanning experience and barcode generator. We think you will love the new updates. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

Replied April 2019

Cody

Automotive, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

2021 Review

So far I love it, it was allot of work to get it to where it is now but now that its set up its made my life and other IT coworkers job so easy.

PROS

Once setup it is very easy to use and way less paper work envloved.

CONS

In our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user. So in summary I would love to see a global home page option for users templates.

Reason for choosing Asset Panda

More features and we didn't need to buy any scanning hardware.

Reasons for switching to Asset Panda

System was outdated and we tested the new cloud Redbeam and it was lacking tons of features that Asset Panda had.

Vendor Response

Hi Cody, we appreciate writing a review on the Asset Panda platform. We are sending your comments about global home page to our product team. They will reach out to better understand the comment and the desired functionality. Thank you for the opportunity to serve you.

Replied December 2021

Kaitlyn

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

S&R Asset Panda Review

PROS

We love the ability to see all of our tools, search by type or specific tool, track where they are and/or who has touched them last. The fact that our guys on site are able to use the phones or tablets they already had to complete the cycle counts for us was also great!

CONS

We like that we can create our own reports etc. but don't love that we've had to pay for support in building them after our initial implementation. Our new customer success specialist [SENSITIVE CONTENT HIDDEN] has been really helpful with this.

Reasons for switching to Asset Panda

ToolHound software was unable to meet our needs and not user friendly. Very old software that wasn't very adaptable and couldn't run reports or have our site staff scanning tools without purchasing multiple scanners.

Vendor Response

Hi Kaitlyn, we appreciate your writing a review on the Asset Panda platform. We love that you are using both phones and tablets on site to keep track of your tools. We have several major projects in the works updating the mobile apps to the latest technology and adding new functionality that will make the experience even better. Also, we will be introducing advanced reservations to the world in December. The new functionality is the result of client feedback and our internal research to help people get must more sophisticated reservation and reporting capabilities. In addition we are investing heavily in the speed and overall performance of the application to make it even faster and more reliable even in the most extreme work environments. Thank you for the opportunity to serve you.

Replied November 2020

User Profile

Kira

Verified reviewer

Construction, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed December 2023

useful although not perfect

Overall useful and a great concept. Definitely helps get our work done more efficiently, without having to constantly call the warehouse manager to ask what's in stock.

PROS

It's nice to be able to search for the stock items we have on hand and see who has checked out which tools.

CONS

It can take a long time to load and will freeze up if multiple people are using it at the same time, which is common at our company.

Vendor Response

Hi Kira, we appreciate your writing a review on the Asset Panda platform. If you contact support you may have a setting that is causing the issue. Thank you for the opportunity to serve you.

Replied December 2023

Douglas

Mental Health Care, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Asset Panda Review from Financial Director / Nerd

We have not experienced any difficulty with the availability of the product (downtime) and think the flexibility is the strength of the software. The import feature works very well and reporting is very intuitive. We still have a way to go with implementing some of the finer points of the software namely bar coding. We were also implementing a new EHR and Accounting software at the time which reduced some of the features we did not implement.

PROS

The ability to customize the fields and change them to fit your needs. It was a SaaS type solution and not terminal based on local servers. We also have accounting software, document management software, and Electronic Medical Record software and we have the least amount of issues with Asset Panda.

CONS

Support is mostly thru emails, but this is true of our EMR software as well, which is the primary software most of our employees use everyday. Therefore, what I dislike a little is more of an industry trend. The positive side of it is assistance is documented. Actually, we haven't had to use support that much.

Reason for choosing Asset Panda

The alternative product offered discount to Non-Profits so it was a more cost effective solution, however, everything being equal I preferred Asset Panda based on features. Asset Panda worked with us on price and removed that as a barrier. I also was impressed with some of the large companies using the product, which I suspect had more complex scenarios than ours.

Vendor Response

Hi Douglas, we appreciate your writing a review on the Asset Panda platform. If anything comes up we can help with please refer to our comprehensive knowledge base and reach out to our World-Class client success team. Thank you for the opportunity to serve you.

Replied February 2020

Josh

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Asset Panda - An amazing asset tracking and inventory system

Overall my experience has been amazing. One of the big selling points for us was the customer service, everyone we have spoken with has been extremely helpful and welcoming. If I log a job someone will respond in 24 hours and that is amazing, I have not been turned away for anything I have asked, and everyone is genuinely interested in what I have to say or ask. The software itself is great as well, so easy to use and the best bit is the software is provided so you as the user can set it up to run the way you want it to. Asset Panda does not force using the software in a particular way onto you - we did not find any other supplier who offered this.

PROS

Customisation is amazing and so simple Replication is extremely simple and covers everything you need Group scanning and changing of asset information Actions to update assets automatically - your options are endless! Reporting is simple and can be set up to check anything you want The support is extremely quick to respond even with the time difference between Australia and Texas All staff we have dealt with have been amazing and extremely helpful

CONS

There are still bits and pieces which need to be developed correctly, nothing to stop using the software by any means! Slight delay in loading assets and configuration pages, however not long to the point where it is frustrating

Reason for choosing Asset Panda

The way it looked, the way it felt when using the software, the customisation available, and the amount of functionality Asset Panda has in comparison.

Reasons for switching to Asset Panda

We needed something better to manage the assets we use within our organisation and it needed to be used across multiple areas with auditing. MS Access was OK however so much harder to customise compared to Asset Panda

Vendor Response

Hi Josh, we appreciate you writing a review on the Asset Panda platform. We love that you are creating the exact workflows and usage parameters that you want. We find that if the platform becomes your configuration your users will use it and your business will become more efficient. If anything comes up we can help you with please reach out to our World Class Support Team. Thank you for the opportunity to serve you.

Replied October 2019

Stefan

Import and Export, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed May 2023

User Friendly & Simple Tool

PROS

Great assist management software. I love how easy and simple it is to use and carry out tasks.

CONS

Sessions time out way too fast, while viewing a report the page times out and takes you back to the start

Vendor Response

Hi Stefan, we appreciate you writing a review on the Asset Panda platform. The time our sessions are set by user in the admin portal. You can select whatever time frame works for you. Thank you for the opportunity to serve you.

Replied May 2023

Emily

Research, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Refreshingly easy to implement and use

We are very impressed. Asset Panda has made a once painful annual audit of materials much less painful and much easier to resolve. The development team is amazing and will work with you to set up your installation to match your needs. And, customer care after the fact is great! They have regular check ins and are very responsive to any difficulties you may have.

PROS

Ease of use! I am working with a team that has different levels of technical capabilities and have had no issues with training these users.

CONS

The app is a little wonky to use. It is not quite as intuitive as the web-based software.

Reason for choosing Asset Panda

While the other systems work well for other organizations, they weren't customizable or flexible enough to meet our needs. Also, the price point allowed us, as a smaller company, to jump forward in how we account for our assets.

Reasons for switching to Asset Panda

Tracking and accountability were a nightmare in our old spreadsheet. The yearly audit became my responsibility and I knew we could not carry on as we had been, especially with greater requirements from our contract sponsors. Asset Panda provided ease of use as well as greater accountability.

Vendor Response

Hi Emily, we appreciate you writing a review on the Asset Panda platform. We are always looking for ways to innovate so any comments you have on how we can improve are appreciated. If you need help please check out our knowledge base or contact our World Class Client Success team. Thank you for the opportunity to serve you.

Replied October 2019

Rafi

Verified reviewer

Apparel & Fashion, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Asset Panda

Well experience

PROS

Comprehensive reporting and analytics: Asset Panda offers advanced reporting capabilities and analytics for assets, allowing companies to gain valuable insights into asset usage and performance and achieve necessary improvements.

CONS

Cost: Depending on the size of the organization and the specific needs, the pricing of Asset Panda may be considered relatively high for some businesses, especially for small or budget-constrained companies.

Vendor Response

Hi Rafi, we appreciate your writing a review on the Asset Panda platform. Your feedback is incredibly valuable to us, and we truly appreciate your contribution. Thank you for the opportunity to serve you.

Replied May 2023

User Profile

Khalid

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

one of the best ASSET TRACKING tool

My overall experience with app/software/SAAS can be summed in the follwing points: A. The given app/software/SAAS has been solving the following business problems : - inventory storage - solved wasteful write-off of assets - provides detailed lsit of assets assigned to the user - aids in hardware refresh - provides straight line depreciation B. i have been able to realize the following benefits with the help of the given app/software/SAAS : - ability to put serial number on all equipments - saved lot of money by asset tracking - put all assets in its place - allows to get back assets from users leaving the country - adding of multiple categories.

PROS

i found the following features as most impactful: - asset tracking -asset organisation - asset location finding using GPS - anywhere tracking based on cloud. - assets marked using e-signature Yes the product is quite easy to use for: - cloud based application - mobile based asset tracking - uploading pictures, documents and quotes of an asset - tracking and adding of non-depreciable assets - Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

CONS

I found the following features that were either missing or could be improved: - search function could be improved - confusing security sign in - configuration of images - mobile bar-coded scanner I found the following features or aspects of the product that are difficult to use: - impossible to know double posting of assets - difficult to setup users - organisation of images gets difficult - problematic setup of SSO - time-out settings No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.

Vendor Response

Hi Kahlid, we appreciate you writing a review on the Asset Panda platform. We love the depth of the content. We will be sharing the review with our Product team to discuss further. Thank you for the opportunity to serve you.

Replied October 2022

zynith

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Absolutely Pan-nominal!

Asset Panda has made a world of different when it comes to managing our assets.

PROS

The ability to shape the software to our needs. We were able to create a purchase order creation system using the features with in. The ability to have our users sign for assets in app, was one of the top deciding factors for us choosing Asset Panda.

CONS

Seems they no longer offer over the phone customer support. Although tickets are addressed in a timely fashion, there is nothing like the one on one feeling of actually being able to explain the problem to someone verbally. And the panda device agent does not work as we thought it should.

Reason for choosing Asset Panda

ease of use and the ability to sign out assets.

Vendor Response

Hi Zynith, we appreciate your writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Replied November 2021

David

Government Administration, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Review by University of West Georgia HRL

I was a customer, and believer in WASP, for almost 20 years. In two weeks of using Asset Panda I was hooked and have pushed for other departments on campus to make the switch.

PROS

The software is very user friendly. As well, the customized reports allow me to create in-depth, and visual reports for the college administration. All of this is done with ease.

CONS

I would like to see more integration of the modules. As in when you upload your assets and there is a warranty field. I would like that to transfer over to the Warranty section.

Reason for choosing Asset Panda

Ease of use, customer service, and cost.

Vendor Response

Hi David, we appreciate your writing a review on the Asset Panda platform. We love that you using the platform to create beautiful in-depth visual reports. We released a major upgrade to our Barcode Module this month allowing for easier creation of your own barcodes. Next month we are going to release Audit on mobile and web. We believe this will be the most advance and easy to use Audit functionality on a mobile app in the world. Also, we have a comprehensive reservation feature set coming shortly after. If you need help please refer to the extensive knowledge base and our World Class client success team is available. Thank you for the opportunity to serve you and stay safe and healthy.

Replied April 2020

Tom

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Great product!

We have found a huge amount more solutions and improvements to the way we manage our assets and business than what we initially were wanting and expecting from the product. The flexibility and options available to build your own unique product has been great. The staff and support is always amazing. It was one of our concerns initially as we are an Australian company, but any time we contact them for any questions or technical support they respond back straight away and always follow up to make sure everything has been sorted out.

PROS

We are a hire company that started using it to track asset movements, but now use it for fleet maintenance, work orders, staff time sheets, inventory, repairs tracking, plant road registrations all sorts of forms, reports and record keeping. A whole lot more than initially planned. We have been using this software for a year and now that we are starting to build up historical data throughout the program we are seeing more and more benefits.

CONS

We have had some issues with the GPS tracking side of things.s As a hire company one of our main uses we have is to have a map point of where our products are in many locations. There has been some workarounds to make it possible, but I think there could still be some improvements to be made in this area.

Reason for choosing Asset Panda

That there was enough structure there to give the software some framework, but flexible enough to build it to suit our business. And that we can build it pretty much ourselves - not reliant on the company to make changes and set up uses. I have no experience in this area, but once I got started it was easy to create all sorts of solutions for our company.

Vendor Response

Hi Tom, we appreciate your writing a review of the Asset Panda platform. We love that you are using the tool for a variety of business issues. If you need help with anything please review our extensive knowledge base and/or reach out to the World-Class client success team. Thank you for the opportunity to serve you.

Replied December 2019

Andre

E-Learning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Great value

Overall, we are very happy with Asset Panda, and we could not manage many aspects of our IT responsibilities, efficiently without it. We use it not only for hardware/software asset tracking/management, but also for warranty management, shipping logistics, and employee on-/off-boarding management. We have automated notifications and reporting to help us take action when needed or simply provide a custom snapshot of anything we want.

PROS

I like the ease of use and the myriad of customization options. The reports (once properly configured) are extremely useful in getting a quick overview of the various tracked components. I also like the notifications that can be created for literally anything. Finally, the Work Order option is great for managing shipment logistics.

CONS

Some of the menus seem counter-intuitive and require more clicks than necessary, in my opinion. I miss the 'Save and Exit' option on some of the screens that used to have it. Also, the Work Order flow/actions took a while to get configured correctly. I wish some of it would be more intuitive. Perhaps some wizard style setup option with some basic workflow scenarios could be added which could be further customized by the user?

Reason for choosing Asset Panda

Features and cost

Vendor Response

Hi Andre, we appreciate you writing a review on the Asset Panda Platform. Our platform is designed to adapt to the way you work and we are glad you are using it to match your workflow. We sent your comments to our Product Team as well. They may be following up with you to better understand your use case. Thank you for the opportunity to serve you.

Replied January 2022

Chris

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

Solid Product

Very happy with this. There are now some products available that were not available when we chose AP. Pricing on those is quite lower. I would be interested how they would compare with eachother.

PROS

It is super simple to use for storing basic Asset information Love the scanning capability using a smart phone and the app Filtering assets makes for quick and nice reports for inventory management

CONS

I wish the label printing had more flexibility I wish it would auto assign asset numbers when adding new devices Perhaps some quick reports

Reason for choosing Asset Panda

More flexibility

Vendor Response

Hi Chris, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We just completed the design process on a updated label maker inside the platform. We are submitting it to our dev team. We think you will be delighted with the new functionality and look and feel. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

Replied June 2019

Rong

Oil & Energy, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

It's a powerful tool for asset management and Project control

This system has helped us in asset tracking, project management, importation status monitoring , API/ISO qualification...... We are still exploring for more we can do with this powerful platform.

PROS

1) The connection between groups 2) The capability to build your own actions. It's a platform with such strong user customization capability. 3) It's very powerful to trace equipment with unique serial number.

CONS

1) It's a little difficult in management of consumable items which have high volume and without serial number; 2) The format of the reporting is a little bit inflexible. However, it is be strengthened by exporting the data and create reports using Power Bi or similar.

Reason for choosing Asset Panda

I tried a few cloud-based software. The end we decided to go with Asset Panda, based on an evaluation of performance and cost.

Vendor Response

Hi Rong, we appreciate your writing a review on the Asset Panda platform. We love that you are using the configuration to help with in asset tracking, project management, importation status monitoring , API/ISO qualification...... And, that you are still exploring for more we can do with this powerful platform. The platform is capable of handling a wide range of business issues based on business needs and configuration. Our new UI is coming out Oct 30. Our product and dev team and are working tirelessly to innovate and improve. Be on the lookout for lots of other innovations like advanced reservations. Thank you for the opportunity to serve you.

Replied October 2020

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2019

Asset Panda was an unexpected surprise as a very powerful tool for business

My customer was having trouble with a lot of IT assets that were not properly managed. They suffered big financial damage for stolen or "lost" assets, and also for purchasing some parts or equipment since they had none, only to find out days after that there was actually a proper stock. Now, the IT team can provide agile response to users' requests, they are anticipating waranty and licensing renewals, and they are doing a lot of reassignment of compute and mobile devices since now they can match device specifications to job descriptions and roles, thus optimizing the way assets are being used.

PROS

The customer was able to start getting value from AP in a few days, even when there wasn't enough information to feed into the system. Since they were previosuly doing no asset management at all, they were worried about having a very long adoption curve. The truth is they were able to put whatever basic information was available and the, day by day filling more as they were able to dedicate time to this task once they had no need for manual processes. The customer has already in place a lot of Zendesk integrations, so they felt AP was a very nice new member of their IT ecosystem. For me, the most value comes from the fact that they have not need any tech support for using the system, so consultancy time has been mostly focused on obtaining new information to put into the system. The mobile app's integrated barcode scanner was an unexpected benefit which made the customer really happy.

CONS

The lack of a current working integration with Salesforce was an stopper for a bigger project with a new customer. For some current customers that I'd like to offer AP as a new solution I have the problem with integration with GRC systems, mostly for compliance with ISO27000 and some other process oriented and cybersecurity frameworks. The API is currently not as friendly to use for this kind of integration.

Vendor Response

We appreciate you writing a review on the Asset Panda No-Code Platform. We constantly are working on new API integrations and supporting the existing. We love that you are using the integrations with your clients to help solve business issues. Since we are a platform you can co figure Asset Panda to handle a lot of use cases including PO Managmernt, facility management, inventory, help desk etc... basically any business issue with a unique workflow. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

Replied February 2019

Thomas

Entertainment, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2019

Houston Zoo, Inc. (Attwater Prairie Chicken Conservation Breeding Project)

From our initial demo to our implementation with specialist representative, the Asset Panda team has been attentive, helpful, and very quick to respond. representative did a great job of understanding and fulfilling our team's process needs. She even got us to use the new embedded groups feature which solved one of our needs for multiple treatment logs. The program is very flexible in terms of application. With a few tweaks, I think it would be a model program for other organizations to use for endangered species breeding and medical treatment management. For standard office and technology asset management, I think that it already fills all the requirements.

PROS

The amount of customization is very useful, especially for us, as we are using this software in a rather unorthodox manner to track chickens as assets and their medical problems and treatments as support tickets. The ability to update fields on the support ticket side that update fields on the asset side is very useful in our setup.

CONS

We would like to see more connection between the asset and support ticket fields. Our current weight field sits on the asset side. Since we have a weight change action on the asset side and the medical ticket side, we cannot see a complete list of the weight changes in one action report. It would be very useful for a sorting function on the changes tab, so we could see all the current weight changes whether they originated from an action on the asset side or an action on the medical ticket side. The major complaint from our vet and animal staff is speed of data input. They are moving from chicken to chicken very quickly during their rounds of weighing and treating up to 400 chickens twice a day, so they feel every slight delay in responsiveness. They have also expressed a need for sorting reports by fields residing on the asset when the report is based on the ticket or embedded group side.

Vendor Response

Hi Thomas, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We love use cases like heloing the Attwater Prairie Chicken Conservation Breeeding Project. We sent you comments on app functionality to our product team for review. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

Replied May 2019

User Profile

Alvaro

Verified reviewer

Utilities, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Excellent app to keep your assets in check

Asset panda has helped us to see and manage the big picture of all our fixed assets in the company. It gave us a powerful report of what we have, what needs repair/replacement, what is lacking... etc. The barcode feature via the use of the mobile app makes life easy for the auditors, and the report and dashboard is intuitive and friendly enough even for the management team.

PROS

We moved from an internally (Intranet) developed Asset management tool to this full-featured, Cloud-based solution. And we love every bit of it! Easy cataloging of all our company assets with a user-friendly software that any of our staff can access. First, the use of the cloud makes it accessible from anywhere and anytime. We hardly noticed any downtimes that affected our operations. Accessible also via our mobile devices, we can easily create barcodes, and scan it for easy tracking and update of records. I am rarely impressed with the customer support, but hats off to Asset Panda team. Their training and on-call support has been fast, efficient, and polite. The reporting tool is powerful. It can churn out all our records into a well formatted and context relevant reporting format.

CONS

Mobile app works when connected to the cloud, but it does not offer offline mode (with sync function for a later time). This would have been nice for areas where we had to scan assets on the basement or in the field where we didn't have connectivity.

Vendor Response

Hi Alvaro, we appreciate you taking the time to write a review on the Asset Panda platform. We do not work in offline mode due to security issues of having all data on a device. Your comments made our day!!! Thank you!! We appreciation the opportunity to serve you.

Replied August 2018

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Asset Panda is a great way to keep track of all your company's equipment.

PROS

We used Asset Panda in my previous company that we had quite a bit of equipment and inventory. Before we migrated to Asset Panda it was hard to keep up where all of our equipment was and on what job we needed it for. We first tried the trial with Asset Panda and it went really smoothly and we liked what we saw. We then went ahead and set up the full version. The representative was really friendly and helpful on customizing what we needing to track all of our equipment. I like this software because it has a lot of bells and whistles with it and you can really customize everything on it. It is a pretty quick transition to learn everything and it has a simple design to it as well. It is convenient because it has a mobile version as well that we gave to all of our technicians. It can send alerts and they can check something in on their phone. The price for this was fairly reasonable as well. I would try out the trial to see if it fits with your needs then decide from there.

CONS

It is nice they have so much customization of and functions but it can be a little overwhelming at first and takes a while to customize it to the best of your needs.

Vendor Response

Thank you for writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat. Thank you for the opportunity to serve you.

Replied October 2018

Brandon

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Panda Panda Panda!!!

When started at my company there was no visibility. Taking all of the spread sheets that were floating around and consolidating them into a solution that updates in real time has instantly impacted our business. My Solution Expert really took the time to trial and error scenarios for me to make sure this was a viable solution before moving forward. Rep on the implementation team is a Boss Panda for sure. She hit a home run with the set up of our solution. I recommend Asset Panda not only for the power of the solution itself, but because they really take the headache out of setting up a full fledged system for you. As long as you have a vision of what you want to achieve they will make it come to fruition. 10 out of 10 guys, well done!

PROS

This software has a customization for any of your needs. Once I got used to the configuration tool and how fields and status' can link together I realized the sky is the limit. This also is beneficial in the long run regarding how processes and practices can always change, but now I have a solution that can change with us! I am fully pleased with the set up process, it only took 10 days. It probably would have only taken rep 2 days to do everything for me, but I kept changing everything on her. Which is a testament to the benefits of utilizing the implementation team at Asset panda.

CONS

This is just personal preference, but I wish things that I had a color code setting for would show up on the mobile app. Example: Available status is set to highlight in green, on mobile app it does not. Not a big deal for me though.

Vendor Response

Hi Brandon, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We love that you are using the configuration tool to map your exact business processes. You can utilize our platform to handle a range of business issues including asset tracking, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to work with you.

Replied March 2019

David

Food & Beverages, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Excellent Asset Management Tool

Overall, it has been a great initial year with the subscription and we are signing up for a longer term commitment. It continues to grow as a tool for our company and have been pleasantly surprised at the capabilities and support Asset Panda has exhibited.

PROS

Being a small/mid-sized business we have struggled to keep track of fixed assets along with operational assets. We have been unable to accumulate data and with Asset Panda's help it provided an affordable platform to begin transitioning to a more modernized and sophisticated way of management. Having an unlimited number of users was one of the key factors along with an effective application that could be leveraged on mobile devices. We continue to identify more ways to leverage this platform and feel like we get a lot of value for what we pay. The support team and onboarding group was and is very impressive and always get prompt and timely responses to help resolve a situation or question.

CONS

There can be some short comings on the reporting and wish it had a little more sophistication in the fixed asset accounting aspect but that is something we have been able to work around. No major complaints except we sometimes run across some configuration limitations but overall the framework is flexible for any and all industries that you can usually manage it and work around to a resolution.

Vendor Response

Hi David, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Replied April 2022

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