Thanks for the review Robert. The current version of our mobile apps both allow for searching for inventory by type, brand and even by specific model. It will show you what you have and were you have that item. It may be as simple as uploading the newest version from the respective store. As for limited use, that is by design. Most/all mobile phones have too small of screen to effectively run reports or manage users. The mobile app is specifically designed to receive items that you have in your database already, Assign additional LiveQR codes to, Transfer from any internal location and most importantly simply scan the order and the items to move them to the customer or external location. We have both iOS and Android specific developers on staff in our Colorado office so we make updates on a regular basis. Give us a call if you are having issues and we will walk you through the process. Also remember we have a full knowledge base for your review. Thanks.

Replied August 2018

Thank you for the honest review, Jonathon! I agree the product editing can be tedious. If you look into the editor now we have made some changes and if you have ideas on how to make the process faster we are always open to feedback. We listen to all feedback and if it can benefit the platform as a whole we get it done asap. Also know that you can add new products by scanning a UPC code that in many cases has existing product info that could be edited for your uses. This limits data entry time to a minimum where all that is needed is to edit for accuracy in your use.

Replied August 2018

Thank you for the honest review, Greg. In any application there will be bugs from time to time. We have a full development team that is devoted to the growth and overall success of the platform. Sometimes when requests are made they are weighed across many companies and the polishing that can benefit the most users is what we focus on first. As for special requests, we can always be convinced through a defined scope of work and willingness to pay for the request. Software as a Service is the way of the future where companies are not spending tens of thousands for software per month or year without the knowledge of constant upgrades and fixes in the pipeline. What we do know is that we save organizations many times the cost of the TRXio platform every year in recovering lost revenue from all levels of an organization. Software with an ROI that can be measure in days not years.

Replied August 2018

Thanks for the review, Shaun! Using the manufacture bar codes does not comply with traceability standards as there is no way to ensure a unique identifying ID. The printed 36 digit LiveQR code ensures all of your items are unique and can be traced. As a HIPAA compliant solution there are many UDID compliant and security concerns we address that may be outside of your needs but as you grow will become very important.

Replied August 2018

Thank you, Natasha for your review! It is on our product updates list to increase functionality of our app. What would you like to see added? Please submit any thoughts, ideas or workflows to our support team at support@cairnstack.com.

Replied August 2018

Thanks for the review, Craig! There are many times that you can have multiple pages open at a time, however as a cloud application it is important to understand that the last page you edit info will be the one that saves. For example: If you had two tabs open with the same order, made changes to that order then made different changes to the order on the second tab then went back to the first one and saved progress. The second tab's order would not be accurate and could overwrite your information. It is the limitation of all platforms that use a web browser. It may be beneficial for you to review the workflow you are having difficulty in the knowledge base. Thanks again.

Replied August 2018

Thank you for the review. We have made two major revisions to the QuickBooks Desktop integration since your account was created. We will have on of our support specialists reach out to you about QuickBooks specifically. Also we are releasing our integration with QuickBooks Online in September as well.

Replied August 2018

Thank you, Tyson! We appreciate your feedback. As you continue to learn about TRXio you will find many features that fit very well into the workflows of the industry. More than half of our staff has extensive real-world warehouse, logistics and installation experience. We hope you continue to see value for years to come.

Replied August 2018