Some of the basic document identification features became cumbersome when a limited number of documents were involved.

From a quality of service point of view, cloudnine is an excellent company. They have a great product but even better the service is amazing.

Our Legal folks appreciate the easy-to-use Discovery interface and the quick access to free training. I'm grateful for all CloudNine does to save time and prevent stress.

The ability to work from home if need be. The remote desktop is user friendly and very forgiving.

It's great at identifying significant documents and easy to share with our outside counsel. The customer service is great, and our clients love using it too.

It was a great experience and the software was very easy to use. I would definitely recommend this company both for the quality of its software and its dedication to customer support.

This software is an outstanding alternative to other discovery management databases on the market, and comes at a great value.

Search features are very useful. The creation of folders to file different search categories is very good too.

I don't like that a search shows me chain emails.

Any questions I had or problems I encountered were immediately resolved by the excellent customer service provided. I would highly recommend this product.

Ease of use, cost savings, data load fast, and document retrieval is quick and easy.

Also love the fact that it's easy for each user to customize their own interface so the most important document coding elements are always at the top of the screen.

I took the tutorial in order to figure out what I was doing, and I still had a hard time. Also, it was complicated by the fact that we had multiple individuals attempting to tag.

Its simplicity and ease of use. If you have used other document review software you will find this easy to pick up with minimal training.

Their review platform, CloudNine, is robust, easy to use and ideal for a firm like ours where we don't have to buy and support the software.

Customer Support team is fast, friendly, and responsive, and if they could not answer our questions immediately, they found out who could provide our team with the best recommendations.

Love the UI and the ease of learning the software. It's very intuitive compared with other discovery management software and the attorneys pick it up in no time.

Excellent experience with minimal need for training. The software is outstanding.

Being a channel partner to generate a good margin on hosting revenue in reselling the software to our law firm customers.

It is missing a couple of components that are specific to our litigation. However, I am not sure any of the datatbases out there have these capabilities, yet.

I like the ease of use and the UI is great. The search capabilities are pretty easy to use, too.

I am very pleased with the customer service at CloudNine. The platform is easy to use and helpful with our document review projects.

I called with a connection issue and it was resolved in less that 5 minutes.

Their support staff is responsive, friendly and helpful in assisting me with providing the technical information that my clients need.

I would recommend it you are looking for a solid, cloud-based system that won't break your budget.

US Dollar

CloudNine is a cloud-based eDiscovery platform that assists professional services, law firms and information technology organizations to find, store, review and create legal documents. The solution includes preservation analysis, compliance and review automation functionalities.


CloudNine helps legal teams with collections, cleaning, review and analysis of data. The solution also automates manual tasks in production and privilege logs. Legal experts can upload documents to the cloud after document creation for easy access.


CloudNine fulfills compliance requirements of ISO 27001, SSAE 16 Type II Audit, PCI DSS, EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework for data security. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. Support is provided through an online portal, a knowledge base, email and phone.



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