Some of the basic document identification features became cumbersome when a limited number of documents were involved.

From a quality of service point of view, cloudnine is an excellent company. They have a great product but even better the service is amazing.

Our Legal folks appreciate the easy-to-use Discovery interface and the quick access to free training. I'm grateful for all CloudNine does to save time and prevent stress.

The ability to work from home if need be. The remote desktop is user friendly and very forgiving.

It's great at identifying significant documents and easy to share with our outside counsel. The customer service is great, and our clients love using it too.

It was a great experience and the software was very easy to use. I would definitely recommend this company both for the quality of its software and its dedication to customer support.

This software is an outstanding alternative to other discovery management databases on the market, and comes at a great value.

Search features are very useful. The creation of folders to file different search categories is very good too.

I don't like that a search shows me chain emails.

Any questions I had or problems I encountered were immediately resolved by the excellent customer service provided. I would highly recommend this product.

Ease of use, cost savings, data load fast, and document retrieval is quick and easy.

Also love the fact that it's easy for each user to customize their own interface so the most important document coding elements are always at the top of the screen.

I took the tutorial in order to figure out what I was doing, and I still had a hard time. Also, it was complicated by the fact that we had multiple individuals attempting to tag.

Its simplicity and ease of use. If you have used other document review software you will find this easy to pick up with minimal training.

Their review platform, CloudNine, is robust, easy to use and ideal for a firm like ours where we don't have to buy and support the software.

Customer Support team is fast, friendly, and responsive, and if they could not answer our questions immediately, they found out who could provide our team with the best recommendations.

Love the UI and the ease of learning the software. It's very intuitive compared with other discovery management software and the attorneys pick it up in no time.

Excellent experience with minimal need for training. The software is outstanding.

Being a channel partner to generate a good margin on hosting revenue in reselling the software to our law firm customers.

It is missing a couple of components that are specific to our litigation. However, I am not sure any of the datatbases out there have these capabilities, yet.

I like the ease of use and the UI is great. The search capabilities are pretty easy to use, too.

I am very pleased with the customer service at CloudNine. The platform is easy to use and helpful with our document review projects.

We really like the functionality and ease of use. We have various levels of database experience users and have found that most, if not all, are extremely comfortable in this database.

I called with a connection issue and it was resolved in less that 5 minutes.

Their support staff is responsive, friendly and helpful in assisting me with providing the technical information that my clients need.

I would recommend it you are looking for a solid, cloud-based system that won't break your budget.

Filevine was by far the most superior out of all of the choices. I am very pleased with the Filevine.

Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.

Lack of guidance on how to use. Glitches sometimes as well.

Overall I am very happy with Filevine, it is very easy to use and everything is pretty self-explanatory it does not require much additional training once it is built to your liking.

Simply things like being able to text from the software is a huge help and lastly the interface is amazing.

I like the way this softwares allows you to pull reports to your liking and allows you to cutimize the reports. I am a big fan of the mobile app.

The worst part is the total lack of customer service. It might as well not exist.

The product was easy to use and was installed and integrated with the assistance of our IT professional.

I love that is easy to Navigate, the prompts that 100% customizable, which works for us.

THEY ESPECIALLY DO NOT HAVE ENOUGH KNOWLEDGEABLE STAFF. IMPLEMENTATION WAS A STRUGGLE AND I HESITATE TO ASK FOR ANYTHING BECAUSE NOTHING HAPPENS.

Once you figure out how to best use Filevine for your particular business I feel this to be a great case management product.

It seemed like a highly customized and intuitive interface. I wanted to be able to ditch a server and have an integrated practice management system, and one I could use through the web.

Customization Options are great, but the Customer Survey is the best I have ever dealt with in my long career with a variety of systems.

The fax integration feature is fantastic. It is a great way to organize and work your file and keeps all team members updated on the file status and tasks completed and done.

ALTHOUGH THEY ARE VERY NICE, THEY DO NOT NEARLY HAVE ENOUGH STAFF.

File Vine is  a very top notch friendly group of professionals who go above and beyond and very happy to help their clients succeed. Very hands on with training, onboarding and 24/7 support.

Customer service is excellent. I am able to contact [SENSITIVE CONTENT HIDDEN] with Filevine and he is helpful and very nice.

A ton of feature and you can make anything you want out of it. You have to invest a lot of time into building it out.

So in addition to wasting all the money we spent on training, we wasted a full day of work.

Adds a transparent and honest form of communication between the lawyer and paralegals. Lastly, their training staff was amazing.

The Filevine Software and its awesome implementation team made the journey from a Paper to Paperless Case Management System easy and seamlessly.

Absolutely love this product - it is worth the time and investment.

I really am impressed by its integration with other programs, such as Outlook.

VERY customizable per legal field. Integrates wonderfully between other legal platforms.

Was use to another software called CasePeer and now I love this software even more. It's so easy to use with tons of features that help us daily.

We love how easy to use and intuitive Filevine is for our team. The software is also fairly easy to customize for your practice's needs.

BUYER BEWARE - FALSE, MISLEADING STATEMENTS TO GET CUSTOMER TO PAY & SIGN FOR 3 YEARS.

This software is intuitive and easy to use. The customer service is great and all team member are very responsive and eager to help.

If you forget what you learned, their help section guidelines and online support is superb. Their dashboard is very user friendly and flows.

I would warn any and every firm against using Filevine an.

Excellent Training and Implementation of updates.

Really enjoy using this software. Online support via chat is fantastic.

We had consistent difficulties with our server and of course that made them entirely unproductive. Filevine worked wonderfully in replacing our server and eliminating those growing costs.

The program is easy to use, has a pleasing interface, and the onboarding experience is awesome.

Overall the product works great and has a ton of functionality that integrates extremely well with the personal injury practice that uses it.

We had a terrible experience with Filevine. The representatives are outright dishonest and lying to the customer just to make the sale.

I love that it's easy to use. The best part is being able to make reports on your data.

Overall it's better than most software I've tested/demo, but pricing is a bit out of tune with smaller firms.

I made an error by entering some info into the wrong project - I was unable to delete it.

US Dollar

CloudNine is a cloud-based eDiscovery platform that assists professional services, law firms and information technology organizations to find, store, review and create legal documents. The solution includes preservation analysis, compliance and review automation functionalities.


CloudNine helps legal teams with collections, cleaning, review and analysis of data. The solution also automates manual tasks in production and privilege logs. Legal experts can upload documents to the cloud after document creation for easy access.


CloudNine fulfills compliance requirements of ISO 27001, SSAE 16 Type II Audit, PCI DSS, EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework for data security. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. Support is provided through an online portal, a knowledge base, email and phone.



LongDescription

Commenting/Notes

Keyword Search

Document Storage

Access Controls/Permissions

Projections

Collaboration Tools

Full Text Search

Document Classification

Compliance Management

Full Text Extraction

Metadata Extraction

Audit Management

Topic Clustering

Archiving & Retention

CloudNine offers a simple and comprehensive pricing approach to provide clients with flexible and affordable options to easily integrate CloudNine into their business planning and budgets.

CloudNine offers two pricing models for users:

1) Flat Fee (Usage Based Subscription) with unlimited upload/processing, unlimited exports, unlimited databases, and unlimited users. 

2) Pay-Per-Use (Usage-Based By GB) with reasonable price options and unlimited databases and unlimited users.  There are no hidden fees. Full pricing available on request.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CloudNine

In Person

Live Online

Webinars

Documentation

Videos

Filevine is your ultimate legal tech stack, including case and document management, texting, and time and billing features. Powerful AI tools summarize and find inconsistencies in documents in as quick as a few minutes. Get your free demo. 

Don't waste your valuable time on a free trial – Filevine is configurable to how you do business and adapts to how your team evolves.

Exceptional collaboration tools enable your team to focus on what matters, with automatic task assignments, easy reporting, texting, and emailing. 

Store documents securely in the cloud and easily find them with advanced filtering. SOC 2 Type II and HIPPA compliance ensure that your data is protected with the best security.

Key features include task and deadline management, record management, advanced reporting, and best-in-market communication tools. Record conversations, tasks, notes, and comments in one productivity stack. Users can also send case updates to their customers via text within Filevine.

Pricing is per user per month.

File Management

Optical Character Recognition

Deadline Management

Document Templates

Employee Management

Case Management

Status Tracking

Billable Items Tracking

Time Tracking

Staff Calendar

Trust Accounting

Customizable Reports

Activity Tracking

Timer

Contract/License Management

Task Scheduling

SSL Security

Electronic Signature

Invoice Management

Docket Management

Communication Management

Document Capture

Customer Database

Calendar Management

Customizable Fields

Assignment Management

Conflict Management

Data Import/Export

Email Tracking

For Legal Professionals

Multi-Location

Contact Management

Audit Trail

Subject Profiles

Version Control

Configurable Workflow

Two-Factor Authentication

Issue Management

Client Portal

Forms Management

Workflow Management

Real-time Updates

Email Management

File Sharing

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Time & Expense Tracking

Customizable Templates

Calendar Sync

Billing & Invoicing

Document Review

Accounting Integration

Document Automation

Interaction Tracking

Expense Tracking

Compliance Tracking

Automatic Backup

Case Notes

Contact Database

Billing Rate Management

Customizable Forms

Incident Management

Records Management

Summary Reports

Client Management

Secure Data Storage

Task Progress Tracking

Third-Party Integrations

Microsoft Outlook Integration

Task Management

Legal Case Management

Document Management

Court Rules-Based Scheduling

Document Generation

Data Management

Search/Filter

For Lawyers

Client Database

Timesheet Management

Project Time Tracking

Electronic Payments

Credit Card Processing

For Family Law

Mac OS

Web browser (OS agnostic)

Windows 10

Filevine is charged on a per user, per month basis. 

Get a free demo with Filevine for detailed pricing and discounts.

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