AppFolio Investment Management vs Diligent Equity

AppFolio Investment Management has 48 reviews and a rating of 4.79 / 5 vs Diligent Equity which has 11 reviews and a rating of 3.64 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.79 / 5 (48)

3.64 / 5 (11)

Ease-of-Use

5.0 / 5

3.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

3.5 / 5

Last Review Written

July 28, 2021

March 11, 2021

Pros/Cons

  • Pros

  • Easy to use. Intuitive. AppFolio team is very responsive and implements my feedback. Secure way to distribute K-1s and other sensitive info.

  • I find easy to search everything in the top bar, the help center has been of great help during my training and solved every issue in a blink of an eye.

  • Cons

  • Would love to see more built-in option to make larger distributions. Would be great to have more internal reporting features for current and past deals.

  • It's a new thing, so they're still working out some kinks and bugs, but nothing big.

  • Pros

  • Easy to use, great customer service, does a lot

  • I really enjoy that it gives you a one-stop shop for evaluating future financing rounds (via the scenarios tool)

  • Cons

  • Complicated to navigate and fix errors Slow customer service in updating cap tables Data entry unreliable and data spontaneously changes

  • In my opinion, the software is not reliable. I don't trust it to save my data in proper way. I usually do double checking when performing actions.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos