All SpiraTest Reviews

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Val

Utilities, 1,001 - 5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2023

SpiraTest, a one stop shop for Quality Management

Sandie

Verified reviewer

Information Technology and Services

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed November 2014

Good Test Tool plus Excellent Support

Having undertaken a lot of research, I found SpiraTest to be a very good balance of cost vs. functionality. The trial period proved very useful to truly test that the product met all our needs. Also, as the trial version could be included in our purchased copy, we didn't lose any of the data we'd input. I found the support team to be excellent, they replied quickly and cheerfully to all my questions and was one of the deciding factors in buying this product.

PROS

Flexible, easy to use system Offers integration with other products Provides a lot of functionality, some of which we will use at once and some we can introduce gradually

CONS

Have not found any yet

Howard

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed October 2008

SpiraTest compares very well to other well known project management applications.

SpiraTest compares very well to other well known project management applications. SpiraTest beats Quality Center in the ability to create different workflows for multiple incident types, and workflow customization is based on a simple interface rather than on VBScript. The ability to link project artifacts together seems much easier and intuitive the Quality Center. Best of all, SpiraTest has a tool to communicate with Quality Center if you need to work in both applications. SpiraTest also compares well with Pragmatic Software Planner. Information is much more accessible in SpiraTest, and everything actually works. Software Planner loses points for having a more rigid workflow, a non-intuitive interface, and for features that just don't work, like custom reports.

PROS

You can't beat SpiraTest without paying a lot more (and even then you might be disappointed). - Surprisingly easy set up. - Fantastic ease of use once you get used to the workflow paradigm (change status, verify newly required fields, then update). - Traceability: We love how all project components can be linked together. - Test case management: Create individual steps for each test case, and link steps from one test case to another to prevent step duplication. Create a test run, and send information to your automated testing software. Software testing heaven. - Workflow management: custom workflows by project or even by incident type. Cusomtization is implemented by interface, not language. - Support: Inflectra support has been fantastic in helping us migrate data into SpiraTest from our previous system. - Meets our needs: Our consulting firm needed a one-stop app that would work for multiple long- and short-term projects. We found SpiraTest, we tried it, and we love it.

CONS

Enhancements to current features, rather than new features, seems to be the rule: - ability to create and administer user groups on a project level instead of only at the application level. - mass updating of multiple artifacts (change all incidents with this type to that type) - update workflow transitions by user type instead of altering each transition. - Workflow takes a little getting used to; transitions must be performed in the following order - 1. Select the desired status, 2. Fill out ALL the newly required fields (check all the tabs), and then 3. Update. - Custom fields are hidden on their own tab in the lower half of the main pane. It would be nice to have the option to place some custom fields on the main pane. - Would be nice to be able to hide fields that aren't desired for a certain project. - Would like the ability to assign certain SysAdmin rights on a project level. - Would like a few more report cusomization options.

Isabell

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

5

Reviewed October 2013

Spira Test Review

Pro: - covers Requirements as well as Test Cases - compatibility with automatic testing tools - possibility to create Test Sets - execute Test Sets separately from the Test Cases they contain Con: - "keep me logged in" doesn't work (sometimes changes are lost) - sometimes the lists aren't displayed correctly (then after selecting "Show Level 1" it works again, but it's annoying) - mixed language (German and English - wouldn't care if it is only English .. maybe depending on the language of the browser?) - the tree list view to the left when editing one Requirement or Test Case is often not displayed correctly which makes it difficult to navigate - moving of list items sometimes doesn't work - "Administration" link is only displayed if a project is opened for which someone is Project Owner, even if he is an overall administrator - if text is copied from a Test Step and the whole text field was selected, a grey background is pasted Nice to have: - Maybe it isn't possible - but it would be nice to have the possibility to link a Test Case to an automatic testing tool for each Test Set which contains this Test Case. Because we are testing automatically with Smart Bear's TestComplete and we also use the possibility to have one Test Case in several Test Sets, if they are the same. Due to some slight differences we can't use the same recorded test (in TestComplete) for all of the Test Sets. - It would be nice to have a choice if an item is pasted before or after the checked item in the list. - We would like to have the possibility to link a Test Case folder with a superior Requirement. If then a Test Case is created from a Requirement, the new Test Case should be in the linked folder. It is annoying to search for a new Requirement at the end of the list and moving it up into the corresponding folder. Or maybe you can provide a choice into which folder the new Test Case should be created. Overall: We are happy to have a tool which provides the possibility to manage Requirements, Test Cases and Test Sets. Also the feature to test automatically is great! But we were a little bit disappointed that the last update just brought some changes regarding design. The buggy functionalities influencing the usability were not fixed (e.g. displaying the list). Or maybe we recognized only the design changes. Overall, we put trust into the Inflectra team that those annoying usability issues will be fixed.

Dave

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2017

Way better than Excel, Testuff, and other lower price point Test Management tools.

Test data management without the risk of irreversible or unaudited changes. A cloud accessible test management tool for my test team

PROS

The ability to group test cases, the folder hierarchy, test sets and test runs per release. So glad the all tests with tests steps view was added (Table view) Customisable reports are very useful once configured/scripted correctly (although the interface/mechanism is too complex for non-developers/non-technical people. It is far from intuitive)

CONS

Data imported to the Excel template via the Excel add-on should arrive in a format that could be immediately exported back to Spira. This would facilitate faster creation of duplicates with minor amendments, such as copying large tests sets to be rerun in a new release. Reporting. It's difficult to find the report you want without having to run one to see the story it tells. A snapshot of the report with generic data would be handy. Failing/blocking a test should start creating the incident. These should be seamless. Select existing incident should be an option there also. There should be a way to clear results from a step, not just select a different result. There needs to be a X by Y grid matrix of requirements to tests in Reports The Export to Excel option should work for multiple selections The data structure should be made available within the Reporting UI to facilitate customised report writing. A drag and drop UI would be a big improvement, as would a sample view to see the impact of your changes with dummy data without having to run the report The name of the current test should remain on screen while the steps for it are visible. As the last step scrolls off the screen the next test name can then appear.

Hanna

Information Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2017

Overall it's good an makes test management and running a lot smoother

PROS

The history features of test cases are nice. The ability to link requirements to test steps is nice (allthough could be improved as it is lost on clone). The tracking of progress is nice and ability to create incidents from a specific test steps helps a lot. All the different types of reports that are available to generate are also quite nice.

CONS

The lack of branching/versioning of test cases. This is a big con for us and we're hoping that it will be looked at in the future. Another problem is the linking of requirements to test steps, it feels like it's lacking a bit; it should be possible to 1. Clone a test case and keep the requirements on the test steps (currently they're lost) 2. If a requirement is just linked to a test step the result should be possible to link to that, currently if a step not at all related to the requirement fails the requirement will also fail. Also we'd like a report where it's easy to see the traceability and result of test run and requirement, e.g.: REQ1 PASSED REQ2 FAILED Currently it is possible to get the requirement and what Test case it is tested in and then print out all of the test cases to see the results. We'd just like a bit of an easier report/tracking here. If possible it would also be nice to add a comment to FAILED, maybe what test case failed (if it is tested in more than one) and perhaps even incident numbers of some sort.

Vendor Response

Thanks for the positive feedback on SpiraTest, including the ability to link requirements to test steps (most tools limit the link to just test cases). We do plan on adding requirements/test case baselining functionality, we already support test case and requirements versioning and history tracking. The linking of requirements to test steps and the corresponding reporting was added recently and we shall be enhancing its reporting and tracking in future releases. You can report a reason when a test case / test step fails (in fact you have to), and we already include built-in defect creation and linking during the test execution process, so we're not sure what the reviewer meant by that part.

Replied June 2017

Ambrish

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

Nice Product. Easy to use ,everything can be tracked in one application..that's awesome.

Its simple and reliable use as compare to industry leaders in this field. Good value for money and excellent support. Also its capabilities to integrate with other tools.

PROS

1-I love the feature to track the bugs. Its so simpler and the enhanced feature of embedding screenshot makes my job lot easier. 2-The reporting section is also good and the available formats to extract reports make my team as well as dev team more comfortable to understand the generated reports. 3-Enabling us to manage the requirement also plays an important role in putting this ahead of some competitors . Its very easy to track requirements either by release or by test cases. 4-last but not the least. Excellent customer Service.

CONS

As I do not see any major flaw in this but yes something needs to be updated/enhanced to make it more user friendly: 1-Allow to delete User. Currently it only allows to disable the user. 2-Flexibility to add our own status to Requirements. 3- few UI issues in reporting.

Hugh

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

We Use it Everyday

We use SpiraTest daily. We use it as a repository for our requirements and use the workflow to help move them through the review and approval cycle. There are some issues with the workflow that need to be fixed by Inflectra but overall it helps us to be more efficient. We convert the requirements to test case shells and the test team writes the test cases based on the shell. It makes it very convenient to be able to have the requirements and the requirements tied together. When the test cases get executed SpiraTest helps us see where we are in the test cycle. Additionally, we use the incident management to track bugs and other issues that arise during the test process. Overall we like the product. There are some outstanding issues that Inflectra needs to address, but the customer support has always been very responsive and being a small business the price of the package and support has been affordable.

PROS

Affordable and has lots of features.

CONS

Some quality issues. The software is well thought out, but it takes a little bit of time to learn its operation.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Serves the purpose

PROS

Cloud and in house hosting options available. Customer support is quick and effective. Product is upgraded frequently. Roadmap is clearly communicated. Lots of customization options for reports if you know how to do it.

CONS

Copy, edit, clone and drag and drop are not that user friendly. Need more integration options like EA.

Anonymous

Used less than 6 months

Review Source: GetApp

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Bug integration with TFS in progress

I'm currently evaluating SpiraTest for my company and actually have not yet used all of its functionality. I'm in the process of configuring SpiraTest to integration with my bug tracking system, Team Foundation Server 2017. I found the documentation a bit dated, but useable and in the end I'm sure it will work. I've contacted the Inflectra support folks and they have always answered my questions. Fantastic support crew! I find custom fields for SpiraTest easier to configure than the other end -- TFS. TFS requires a Visual Studio license to configure certain items like state transitions. SpiraTest by contrast is very EASY to configure!

PROS

Ease of use and configuration of all administrative actions. (GUI!) Great support! Has a centralized document repository. Fast interface, very responsive.

CONS

Somewhat dated documentation on integrations. (bug integration between SpiraTest and TFS)

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

review

PROS

creating and and reusing test case is very simple, thus, Cloud and in house hosting options available, it makes organizing and managing your team easier.

CONS

Tracking modules can be improved. it would make this software perfect!

Chris Deaton, ASU

Used free trial

Review Source: GetApp

OVERALL RATING:

4

Reviewed March 2014

this is not my first test management system

I come from more than a decade in Quality Assurance and I normally use Mercury Test Director or QTP. I am sure if you touted out feature lists one of the big guys would win and maybe a little bit in usability. I looked at more than a dozen products and the bottom line is that SpiraTest is a hugely superior value over everything I evaluated. We installed 9 months ago after an extended trial where we used it on a small cycled project. The staff was a tremendous help and a big part of our decision. We manage testing cycles for various projects across many departments. We are able to train quickly and let people take over as their own project owners in many cases and just stay in touch and help them along the way. Other projects we manage internally. One repository already has 13,000 test cases in it from a previous software import.

PROS

The value was great. Nothing came close. The flexibility is great with the plugins. We are attached to our hosted JIRA service and are working on Selenium right now. The support staff has always been great, from the first day of our trial on.

CONS

We have had a few down times. It was never enough to warrant a phone call, but a minor frustration. Image use is limited or at least not how we would like it. Its not perfect. :)

SR QA Engineer

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2012

Excellent Product with Very Low Cost (ownership) backed by Top of the line Support.

Very highly recommend, especially to small teams (may be upto 50). We are a small team and this product seem to top our evaluation of about 15 products. We wanted something that works with JIRA; then selenium and TCL scripts. And this does all of those with good QA test management. This may be our product of choice.

PROS

Has all the features we need to manage our SQA dept. Excellent integration to bug tracking tools. Great integration with automation testing for our needs - web, api as well as shell scripts. Excellent product, superb customer support. Very easy to setup and use. Great documentation. Excellent support - we are still evaluating this tool (along with bunch of other tools) and these guys respond to every question (even small) with very detailed explanation and very promptly. Customer service rating is 10 STAR not just 5 star.

CONS

None. Yes - none that are holding us back. In this budget range their reporting features are more than what we could expect (very good), though few additional improvements may be made. Note, we have not tried to customize them yet.

Daniel

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed September 2008

For me I look for a tool that allows me to get my job done faster.

For me I look for a tool that allows me to get my job done faster and still provide me the data I need. This tool does that and with the enhancements that are planed it will actually be very valuable for other portions of our company. The other thing I look for is a responsive customer & tech support team. Inflectra has hands down the best support teams I have ever worked with. Makes all the difference when you can tell them what you need to product to do and the actually address your needs.

PROS

I really love this tool it does exactly what I need as a QA manager and gives me a lot of flex ability. The best part is the service. From the phone support to the responsiveness of the development team I could not be happier with this purchase. This is the first QA application I have ever used that I could say that about. If you are looking for a tool to track REQs, Releases, Test Cases, and Defects this is what you are looking for.

CONS

I can't really think of any cons with the product or the service. Anything I can thing of they are in the process of adding to the code.

Ovidiu

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2009

Overall, SpiraTest gets a 9 out of 10 for its reach functionality and ease to use.

Overall, SpiraTest gets a 9 out of 10 for its reach functionality and ease to use. 9 because there also is room for improvement and because, even though we consider it to be the best tool that fits our needs, we would have wanted functionality that allows us to reuse test cases easily.

PROS

Excellent Customer Support, starting from the first day of evaluation. Easy to implement and to use. Offers integration with Jira and it uses more or less the same look and feel. Excellent Price ! Very customizable. Possibility to attach files without size limit. Very good reporting options, migration options and e-mail notification options. Project based.

CONS

It is not possible to use test cases from one project to another, even though some functionality can be common. However, this does not happen in all the companies, only a few might need to use the same test cases when testing two projects with common functionality.

Rajesh

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2017

maintenance is very easy, loved the folder structure

Execution cycle is maintained Repository Easy to share

PROS

the release wise maintenance of folders and test cases are very good, user can execute same test case for each release

CONS

filters and copy fasting the test cases is very poor, sometimes it hang for all users who are logged in at the time someone copies it

Anna

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed September 2009

SpiraTest 2.2

Excellent value for money

PROS

Very rich functionality, close to HP Quality Center, in some areas even better Excellent customer support, bug fixes and enhancements available, features requested by customers are implemented Very affordable price Easy to implement, no complex software / hardware pre-requisites, an average Windows user can manage to install Easy to understand functionality, very little training required, most of the features user friendly

CONS

Some features are not very user friendly: Association of requirements to test cases and calling a test from another test case No dynamic call of parameters

P

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2016

Great tool at a great price!

Really intuitive and easy to use. Does everything we need it to: - captures requirements - allows us to plan and design tests (and map requirements to them) - execute test runs and log incidents on the fly - with the option of managing incidents separately too - brilliant how related artefacts keep track of each other and the users can, at a glance, assess the overall progression of testing - document collaboration - really flexible and easy to customise from an Admin perspective as well - LDAP and email notification functionality really useful - huge array of useful add-ons - absolutely inexpensive when compared to HP Quality Centre.

Claus

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed March 2016

Highly adaptable and flexible solution that has lifted our test organization.

When we started out using SpiraTest nearly 4 years ago, we didn't have a structured process for mapping Requirements to Test Case coverage, or indeed test results. We started out from scratch, and have since expanded the use of the tool inside our organization to our remote location also. SpiraTest has enabled us to gain clear tracability and easy test case management, that makes regression test planning easy, and development of new test cases clear. We look forward to the continued development of the Web interface for test execution, which is the only drawback I can see compared to other solutions on the market.

Pierre

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

2

Reviewed September 2015

Functionality is ok, user interface is pokey but reliable; generated reports are mostly terrible

As long as you don't need to generate printable output spiratest provides very good functionality for the price. Traceability of changes to the database, ability to define test plans, match them to requirements sets and automatically generate trace matrices are all very helpful. The only area where the inflectra implementation falls apart is dealing with images, such as screen captures necessary for documenting test results.

Vendor Response

We appreciate the limitations in reporting in terms of including images of certain test results and we are working on improving them in future releases.

Replied September 2015

Gabby

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2010

Good product, some cons

For a company how had no test management tool before this is a good step in the right direction with reasonable ROI. For an organization with methodology and reporting needs and large amount of users, this is not good

PROS

Very easy to use - self explanatory The basic dashboard and reports are ok Easy to install Good documentation

CONS

Limited customization options No documentation to reports customization Poor response time when the DB starts to get loaded - the client performance is poor while the srever resources are hardely consumed.

Frankco

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed December 2009

Don't under estimate

I have worked on Test Director v8.0 for several years and this tool was good as gold. When I joined the Health sector, the hospital just purchased SpiraTest and I really under estimated Spira. Giving it benefit of the doubt, I was really astonished using Spira. It is really a one-stop tool and meets all the requirements from Project Manager to Tester. The support I got from Spira was excellent and looking forward renewing our contract. Frankco

PROS

I really appreciate the Dashboard, as it provides a one stop shop.

CONS

Performance is a bit slow and not sure, because of IE6.

Vasantha

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2009

Very good. I can recommend to my friends.

Very good. I can recommend to my friends.

PROS

It meets our needs and very user friendly. I like the easy upload tool, the Spiratest Importer and the arrangement of data into the spiratest. The settings can be changed easily and it gives an overall ease of use.

CONS

The colors in ST are too bright and the presence of lots of options, although good to have, are a little confusing. The Help center does not display all the documentation. Some of the help topics are missing.

Scott

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed August 2014

Inflectra SpiraTest

I have used spiratest within a few companies I have worked for now within the testing realm. I find it easy to use, easy to configure and shape the product to your needs. All round it does the job and easy to facilitate and manage the system. Only useful feature that in my opinion is missing at present is the requirements configuration. It would be really nice to shape the processes how you see fit like the incident configuration management. Otherwise the product is great

Liga

Consumer Electronics, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

Easy to integrate with our workflow

It's very easy to use. I also like SpiraTest API so I can implement some custom features with my other tools.

PROS

SpiraTest provides many solutions to integrate with other tools (e.g. Jira) so it's easy to integrate with our current workflow.

CONS

There is no way to customize the "Execute" under tools. For the Automated test sets, I hope to pop up the message to notify users the schedule of the automated testing for those test sets.

Showing 1 - 25 of 102 Reviews