Great tool, just need some adjustment period

Allows you to see all directories especially if you service or support multiple groups in AD Simple to use, takes time to adjust if your used to the native window Great to use if you domain has many groups that need to be separated

Bogged server Some issues on errors functions like it does on the DC except more easier to read

ADME is really helpful in respect of centralized management of organization resources such as users/computers /O365 etc .. Also the report feature of ADME is very phenomenal.

ADME give the full fledged experience of native AD & O365 along with reports facility which is very useful in terms of managing the users/computers /organization resources & be up to date on it.

Some of the features like favorites & identity search are not compatible in ADME & its implementing process with organization AD & resources are very hectic & lengthy.

I really liked to use the java based software a few years ago, however, once you have more PowerShell experience you may not use the reporting tool. The other thing is the updates are not that great, they are still using java base which is very old. they may want to use html5 and more modern Programming languages to improve the software

Very easy to install, and you have really useful AD reports.

Automation never worked for me, you can make good automation for the daily task if you learn more about PowerShell which will be really helpful, you may not need to buy the software

When we recently implemented Active Directory, we needed a management tool that would allow our System Admins to make changes for users and groups, but not have direct access to the Domain Controllers. Anyone I reached out to for recommendations referred me to ADManager Plus, and I am now one of the users who refers this solution as well. It was incredibly easy to implement, and is easy to learn to use (both for me and my less technical colleagues who have to use it). Support staff from Zoho was on hand to help install the software and get it up and running, and we had it up and running within about an hour. Whenever I have had any issues, the Zoho support team has been able to figure it out in a very short period of time. The fact that it ties in with other Zoho AD tools (Self Service Plus, ADAudit Plus, etc) is a huge plus - we were able to take advantage of bundling pricing to make things more reasonable for us. There are also regular updates to the tool to take advantage of new functionality and security updates, which help ease my Security teams' minds.

My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend). It appears they have outsourced their support staff, which may contribute to the problem of having a wide window of coverage, but I expect better from a large company like Zoho who has such great products. On top of that, the information on the customer forums is not usually useful or correct - so I have avoided it entirely since a few botched attempts early on.

We have introduced a lot of automation from helpdesk using the API. This allows L1 technicians to perform functions they otherwise would not have access to in a secure manner.

Using this app to create new user accounts - it uses templates which can set a lot of changeable default field values, based on various criteria (such as department). We use the API to automate a lot of processes from our helpdesk software so we can click a button on a ticket and the action can place users in AD groups for example for various permissions (after approval). We don't even need to log into the app to do this. We also use the API to auto-disable user accounts and add expiry dates to leavers from info taken automatically from our payroll system. The auditing reports are great as we can easily find out who changed something and when.

It's not ideal for bulk technician management - sometimes adding one OU to multiple users can result in replacing the permission instead of adding it. The MFA option to remember the code for 180 days simply doesn't work (it asks for the code every day but it's not a showstopper).