PRTG

RATING:

4.6

(220)

About PRTG

Say hello to PRTG Network Monitor, our award-winning and all-inclusive monitoring solution. Let us start by telling you what PRTG is and can do. First and foremost, it is an on-premise and cloud-based network monitoring solution. It caters to businesses of all sizes (across multiple industry verticals) and is compatible with Windows 7 or later. Primary features include bandwidth monitoring, alerts, data publishing, customization support, and reporting. PRTG monitors your entire IT infrastructure and all important technologies are supported, such as: SNMP, WMI and Windows Performance Counters, SSH, Traffic analysis using flow protocols or packet sniffing, HTTP requests, REST APIs returning XML or JSON, Ping, SQL, and many more. In addition to what PRTG can already do wel...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

PRTG Pricing

https://www.paessler.com/prtg/pricing

Starting price: 

$1,899.00 one time

Free trial: 

Available

Free version: 

Available

Bandwidth utilization

PRTG Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PRTG

1 - 5 of 219 Reviews

User Profile

Cesar Enrique

Verified reviewer

Telecommunications, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

PRTG a useful and easy to deploy tool

We started using PRTG with the demo and we realized that it had many functionalities such as email notification and others such as being able to monitor the traffic of an interface or the SNMP of a device and we decided to purchase the licensed version and it has been a great choice.

PROS

What I like most about PRTG is that it is very easy to deploy, in addition to being very intuitive, it does not require much knowledge to configure it. It also has an APP for Android that is very useful and from which you can monitor the services.

CONS

What I like least is that it is a little expensive compared to the competition.

Reasons for switching to PRTG

We changed it because we wanted a more efficient tool, one that was faster in notifications and also more user-friendly.

Vendor Response

Dear Cesar Enrique, Thank you for your feedback on PRTG Network Monitor! We're glad to hear that you find PRTG easy to deploy and intuitive, with an easy-to-use Android app for service monitoring. We understand your concerns about the cost compared to the competition, but we appreciate your decision to switch to PRTG for its efficiency and faster notifications. We're happy to have you as a satisfied user and hope it continues to effectively meet your monitoring needs. Your Paessler Team

Replied November 2023

Eike

Industrial Automation, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2024

Good engine

The engine is good, the amount of available sensors is good. The GUIs / clients could be better.

PROS

Quick and easy setup Open interfaces for custom sensors An API Fair prizing

CONS

Almost all GUIs Old web GUI stuck sometimes or do not show everything New web GUI put focus on strange things and not very intuitive The full client does not work good at all No multiselect on sensors for multiple changes on sensors are possible

Reason for choosing PRTG

Easy and time saving setup Easy setup of satellite systems Good basement of pre-defined sensors Clientless

Vendor Response

Dear Eike, Thank you for your feedback! We're glad you're happy with the sensor options. If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team

Replied March 2024

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2022

Easy to implement, web based and nearly agent less monitoring

It was easy to install and manage, it's helpling a lot with monitoring and alerting and it's aeasy to use. Also to adapt or tweak thresholds is very easy.

PROS

It's very easy to implement and for a lot of the user cases it does not need an agent or software to be installed

CONS

For well known Enterprise Products e.g. VMWare VCenter there are only limited intergration available.

Reasons for switching to PRTG

Icinga was to complicated to setup and to use.

Vendor Response

Thanks for sharing your review with us and the community! Cheers, Paessler AG

Replied May 2022

Rene

Chemicals, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2024

Monitoring with some limits

overall we are pretty happy with this product.

PROS

I really like the scheduled scanning with templates for specific ip ranges, so that even new servers/devices/components directly are monitored without forgetting them to add. Also the possibility to write own sensors with Powershell or other languages is very good.

CONS

Batch management is poor in some places. if you want to manage multiple servers at once it is possible at some places but there are limitations so that some task are pretty repetative if you need to add batches, or you have to use workarounds.

Reasons for switching to PRTG

The grouping for notifications in nagios was horrible.

Vendor Response

Dear Rene, Thank you for your detailed feedback. We're glad you find the scheduled scanning and custom sensor features valuable. We'll take your comments on batch management into consideration. We appreciate your support and are committed to improving your experience with our product. Your Paessler Team

Replied March 2024

Richard Fortigate

Education Management, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Very good network monitor

Very good monitoring. When i first set it up, it immediately found a defective fibre cable for me.

PROS

Realtime monitoring, easy to read display, handy events

CONS

The "unusual" traffic monitor is annoying and you can't turn it off.

Reason for choosing PRTG

Price/performance and reviews from other users

Reasons for switching to PRTG

Much cheaper and better value for money.

Vendor Response

Dear Richard, Thank you for leaving us a review! The unusual detection can be configured globally under Setup > Monitoring > Unusual Detection. Also, it can be disabled/enabled on device-, group-, probe- and root-level under Advanced Network Analysis > Unusual Detection. Your Paessler Team

Replied March 2024