REALTRAC

RATING:

4.1

(68)

About REALTRAC

Realtrac is an on-premise job management solution designed for job shop manufacturers and modular machine shops. It helps small and midsize manufacturers to schedule workflows, manage shop operations, track inventories, manage purchases and report business operations. Realtrac job scheduler feature enables shop managers to schedule and organize daily workflows for floor workers and machines. The job order planner allows users to prioritize job orders and plan their execution. Realtrac's job estimating and quoting tool help manufacturers to analyze job requirements and create quotes for the job estimates. With Realtrac' job order management feature, businesses can duplicate previous jobs, convert estimates into new job orders, modify or renew existing job order...

REALTRAC Pricing

Offers multiple options. 1. Monthly "No-Contract" SaaS. 2. Annual "No-Contract" SaaS. 3. On Premise Ownership

Starting price: 

$189.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Active job status

REALTRAC Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for REALTRAC

1 - 5 of 65 Reviews

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Finally a shop management program that works for a Job Shop

Realtrac has really helped organize our shop without creating extra work for our employees.

PROS

It is extrememly customizeable - You determine how much of each portion of the program really applies to your situation.

CONS

Would really like to see a way to archive old Jobs. Our daily backup is over 50Gb

Vendor Response

Hello, Thank you for posting your review. We have noticed that you posted as private, but i would like to reach out to you to show you how to archive the old jobs that you speak of as a con. This is a very easy process. Please contact me at 734-793-3816 when you have a moment. Thank You, Jeremy Klosowski

Replied November 2018

Keith

Machinery, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

A long look, great decision

Amazed at how they train. No need to guess, no need to carve out days of forgetful training. Instead Training is as fast as one can absorb. Training is built upon the previous steps. Allowed our business to dictate training direction. Several times before a training session looked at my question as trivial. Considered it would be a waste of their time to show me one thing. In minutes of working together, letting me drive proved to quickly develop and understand the how and why's. The complete process expedites muscle memory, building the retention for a successful implementation.

PROS

The likes, In short, the ability to build and track multi level BOM's while having Shop management, inventory visibility and scheduling features. These have long been the desirable features.

CONS

Same as in all software, time to build the data. The choice was to not drop all past data in but to build from this point forward. This means at times go back and enter data from the past system. Our choice, it was not a requirement.

Reason for choosing REALTRAC

The decision was based on past experience and looking at what was different today. Used JobBoss in the past and it was a good choice. For comfort it would have been an easy go back to product. NAV, does not seem to have a good finite scheduling system. E2, know other businesses in our area that use it. They are job shops and are satisified with what it does for them. The final decision, RealTRAC is proving to meet the requirements with ease. Constant speedy support has been the surprise that makes the decision a winner.

Reasons for switching to REALTRAC

As the company grows the service department was requiring more manufacturing products. Company Started with WorkflowMAX and developed our API Q2 certification system around it. Now moving to complex manufacturing and focusing on ISO 9001:2015 This made the change to RealTRAC an easy choice. Don't pass up the extreme value in WorkflowMAX.

Jaclyn

Machinery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2020

CNC Manufacturing

[SENSITIVE CONTENT HIDDEN] has been very helpful with an questions or issues. I have used other ERP softwares (most exposure to Epicor). Realtrac is a more simple ERP as far as user friendly application. Also since last update, software is slow and sometimes glitchy. And have had to exit and then re-open the job screen to get any attachments to show.

PROS

Rightboard is in real-time so changes are able to be seen quickly by shop personnel.

CONS

There is no option to see transaction history of parts on the inventory side. When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's. Also, status of "incomplete" for finished goods is pointless for how Realtrac treats it once moved to a job to make the part complete. Just better off making a consumed material part number, which means several more parts numbers for each finished good that are left at incomplete stages.

Erik

Machinery, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

How Realtrac changed the way we do business

Overall Realtrac has given us a different perspective on how we do business. Jobs now have routers detailing step by step production processes. It has also changed how we manage our inventory by consolidating our warehouse. Realtrac has proven to be an effective tool and everyone in the office enjoys its ease of use.

PROS

I enjoy the ease of use and how efficient it is when it comes to tracking job statuses. The inventory management module is also great and it allows us to input inventory locations and statuses. So if we have 20 parts that are partially done in stock we can flag them as partially completed. Realtrac has essentially changed our entire business into a more efficient company.

CONS

The only issue I have is the loading times when it comes to selecting different modules.

Reason for choosing REALTRAC

We choose Realtrac for two reasons. One, E2 was a clumsy system that didn't cover the needs we had and two, the customer service we were provided when we did first started using Realtrac was phenomenal. If we had an issue an email or phone call was always answered quickly.

Reasons for switching to REALTRAC

Paradox was an old system with troublesome features. It essentially was just an inventory management system and didn't provide any feedback regarding job statuses.

JAY

Defense & Space, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2019

Good at Big Picture, Some Shortcomings and Missing Features

Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.

PROS

It's user friendly for ShopFloor logging in and out of jobs and recording time. Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.

CONS

My primary beef with RealTrac is that there is no feature (or wasn't a few versions ago) that allows me to SPLIT AN OPERATOR'S TIME when they are logged into two jobs. If an operator is running two machines, or three, or four, all at once there should be an option (if not a REQUIREMENT) that their loaded labor cost and hours are divided amongst the machines they're concurrently logged into. In my company, one operator ALWAYS runs more than one machine in a bank, so not having their time split makes all my costing metrics utterly useless until I manually go into the work sessions to interrogate the data. This is nearly a deal-breaker making me consider another software. (Customer Service / Tech Support informed me this was intentional so that when looking at historical jobs you never under-bid a job). If this is incorrect, someone please call me ASAP! The "Quality" feature is a horribly conceived module, slapped together as an afterthought, and the default reporting within there is awful, has poor formatting, and doesn't integrate well at all with the rest of the system. There hasn't been an update on this module in forever, but new PAID features (RightBoard) are being added and updated all the time.

Reason for choosing REALTRAC

Time to get the solution in place and functional, and the local sales/tech support.