Pike13 vs PetExec

RATING:

4.1

(140)

Pike13 has 140 reviews and a rating of 4.06 / 5 stars vs PetExec which has 670 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (140)
4.6 (670)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 20, 2023
November 17, 2023
Pros/Cons
  • Pros

  • I love how easy it was to set-up and how easy it is for my staff to learn.
  • It has an app which was liked by our staff. Duplicating a session and editing it was easy for repeating classes.
  • Cons

  • The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.
  • Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.
Read all user reviews
  • Pros

  • User friendly interface, fantastic customer service (quick, friendly, helpful).
  • It is easy to use and we find it intuitive. We love the fact that we can be paperless, as well as the credit card integration.
  • Cons

  • So if a client used a daycare used petexec, i cannot use their email as their username, because the other company ALSO used it as the username. This is def my number 1 complaint.
  • The unic problem that Theo have is a Wasted space.
Read all user reviews
Pricing Range
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$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos