It helps me keep track of all my daycare and boarding dogs, plus my retail area. I like that I don’t need to buy another module for grooming or training, once I add those to the services we offer. I really like being able to access it on my phone or laptop when I’m away from the business computer. It also keeps track of things like daycare passes and saves vet info so I only need to enter it once.

I found it difficult to navigate when I was first learning. There are still features I don’t know how to use. I wanted to do the training they offer, but I wasn’t able to spend the money they ask for it.

I feel like it does everything I need from Boarding to Daycare to products. It does make life easier.

This software has made my life easy. I like the automated reminders to clients about boarding and I love the ease of booking and changing reservations as needed. It takes the stress out of what we do.

Because I'm only boarding and sometimes daycare, there is a lot that this software does that I don't do. I wish that when signing up, getting help to set it up would have been a free service. When you're starting a business there are a thousand things you must pay for and it's overwhelming. So I feel like what I'm using could be streamlined better, but I'm not a Pet Exec genius to be able to set it up myself. I just did the best I could. Or after 3 years or more of using the product that we would earn free help to really set it up right.

The best thing I could say about PetExec is that once you understand how to use the software its pretty easy to navigate. You get it the information to the developers and they set it up which is a better experience than I've had with other software companies. Receiving payments, adding customer credit, reviewing purchase history and future schedules are available which is really helpful in everyday use. Customer support for this software is phenomenal! They have a chat option once you log-in and you can ask the agent any question about how to find something and you'll have an answer within minutes if not seconds. That is probably by far the best feature of this software--I don't need to use it often but when I do its really nice to have it available. Also, they have documentation available on how to find things or do things in PetExec.

A downside to using PetExec is that completing an action in the software takes a lot of clicks and uses multiple screens. All of the pet, client, booking, etc. information are all on a different pages and to get to those pages its not as simple as clicking a button which is unfortunate and can complicate things when you're speaking to a customer and they need to check out and want information about their account. You cannot just look at a customer page and have all of the information available you have to find where that information would be then click on a link that will take you to another screen that will have a button that can take you to another screen that actually has the information you need. The software in general is not very intuitive but it does have mostly everything you need.

I highly recommend PetExec for any pet care business looking for a comprehensive and user-friendly management solution. It streamlines the process of managing appointments, clients, invoicing and more.

The software is very user-friendly and easy to navigate. It allows me to manage all aspects of my pet care business, from scheduling and customer management to invoicing and reporting. The mobile app is also very convenient and allows me to access and update information on the go. The software also allows for integrating with other tools such as credit card processors, making the process of managing my business more efficient.

I did not encounter any major cons while using the software, however, I would like to see more customization options for the reports.