RunLoyal

RATING:

4.7

(16)

About RunLoyal

The first and only software to give your pet-care business a custom branded mobile app for customers to book your services! RunLoyal’s user-friendly platform makes it easy to manage online bookings, automated reminders, 2-way messaging, staff scheduling, financial reporting and more. Your customers will love how easy it is to book services, send immunizations, sign agreements, pay deposits and tip staff - all through your branded app. Save your staff hours each week while increasing your revenue with RunLoyal. We also provide free data migration for switching/upgrading to RunLoyal.

RunLoyal Pricing

RunLoyal offers 4 convenient pricing tiers based on your business' needs. (save an additional 10% off your subscription if you choose to pay annually) Walk - $49/month - 100 Appointments Per Month - One Business Portal User Jog - $99/per month - 500 Appointments Per Month - Unlimited Business Portal Users Run - $199/per month - 1,000 Appointments Per Month - Unlimited Business Portal Users Sprint - $299/per month - Unlimited Appointments - Unlimited Business Portal Users

Starting price: 

$89.00 per month

Free trial: 

Available

Free version: 

Not Available

Give your customers your own custom branded mobile app so they can request appointments, send immunizations and feeding info, message back and forth, and much more.

RunLoyal Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for RunLoyal

1 - 5 of 16 Reviews

Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Fantastic reputation management and customer retaining system

Overall, this software is fantastic! It's efficient, easy to use, and highly customizable. It makes it so easy to build your own brand and get (and retain) loyal customers. It has made my business soar and has freed up so much time.

PROS

This software has helped me double my customer base in only 6 weeks! Easily my favorite part of RunLoyal is the ability to create and customize your own app for your business that your customers can download. You can choose which of your customers to ask for a review, and they can easily write a review for you with your custom app.

CONS

I have no real complaints about RunLoyal, I only have one nitpick, and that is the software is updated pretty often. This is not a bad thing per se, I just find it irritating. But it's only a personal nitpick. I have had a really positive experience so far.

Marea

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great Pet Industry App

RunLoyal is very responsive to client feedback and are always quick to assist with any issues,

PROS

I really like the fact our clients can interact with us on their terms.

CONS

The biggest challenge is that there are always new updates to learn about.

Reason for choosing RunLoyal

We liked the App model which is more functional for the client.

Reasons for switching to RunLoyal

We liked the App model

Jerry

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Run loyal

Overall pleased

PROS

App is great, day to day management is smooth and effetive

CONS

Training section needs developed to cathc up with industry

Reason for choosing RunLoyal

ONline back up and app

Reasons for switching to RunLoyal

Online, app

Bryan

Veterinary, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great app to provide to our clients

We are extremely satisfied with our decision to turn to RunLoyal. Dog boarding has been a small business line for ours for 40 years but realizing the growth potential has made that ramp up. We had previously had 3 points of contact for our customers to ask for boarding and then put everything into a shared google calendar. This worked when we only had a few dogs a night. But we outgrew that and moving to RunLoyal has expedited our growth to the point we are looking at an facility expansion that is 4x the size of our current operations.

PROS

Working with the sales and build team was fantastic. We were able to talk 1v1 with our team so they understood who we were and what our business is, so they could build the best app for us. Having a dedicated support contact has been fantastic as we are undergoing many changes in our business, [sensitive content hidden] is always there to respond to my emails!

CONS

The developers have done a great job at trying to encompass as many types of businesses as possible to make a replicable product for everyone. This though makes some of the wants/needs of our specific app to not be done. This is understanding because they are producing a product that countless other users are using. But I will have to say, they listen to feedback and do very frequent usability updates.

ALban

Animation, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Good software to manage and care for animals

Excellent, with runloyal I gave my animals a second form of life with better care and slightly more adaquate lifestyle.

PROS

Very good software for pets. It allowed me to manage the care, take care of animals with abnormal behavior without stress: to strain at my own will. It is easy to use as software.

CONS

As a young user( more than 9months) of runloyal,I do not yet encountered any difficult or flaws. However, the prix Good.