About MarkMagic

MarkMagic is a barcode labelling solution designed to help businesses in healthcare, hospitality, retail and other industries design and print custom forms, barcode labels and invoices in real-time. It enables employees to communicate with suppliers and vendors, organize RFID tags and generate custom reports on a unified platform.

Professionals can utilize built-in templates and compliance formats for generating shipping labels, invoices, statements, purchase orders, packing slips, quotes, and more. Features of MarkMagic include notifications, data storage management, collaboration and more. Additionally, the application lets users automatically create and edit business documents using a WYSIWYG interface.

MarkMagic suppo...


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16 Reviews of MarkMagic

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

April 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

MarkMagic great choice for warehouse labeling and direct to consumer forms/PDF

We work with 100+ Fulfillment centers around the country and are adding new ones every month. Many FCs already have thermal printers and software from various brands like Zebra, Datamax, Sato, Toshiba, Intermec, etc. For various reasons we needed to consolidate their printing process and streamline labeling. In short, one MarkMagic instance satisfied all our requirements. All 100+ FCs print from the same MMPI instance which supports all the FC label printing along with Accounting and E-Commerce PDFs. I can’t begin to calculate the amount of time, effort and money we’ve saved.

Pros

JMagic designer tool connects any MarkMagic Server (including the MarkMagic Platform Independent instance we have running in the Cloud) and is super easy to create/update all our label and form formats. Deployment was a breeze: Since MMPI is web based, all of our users (remote and on-prem), had immediate access to printing and PDF. Over the last 6 months our non-technical team began leveraging MarkMagic Conditions to handle customer specific format requests which has been an unexpected benefit of the system. Previously, format changes would take a few days and require a programmer’s involvement, now they take just a few minutes which makes us happy and our notoriously impatient customers very happy.

Cons

While the main MarkMagic WAS can be installed on any platform, the JMagic design tool must be installed on a Windows PC. Not a big deal, but we have some Linux users who want nothing to do MS. I understand CYBRA is releasing a web-based design tool soon, so any device/platform with a browser can be used to design.

September 2019

Allan from Conair Corporation

Company Size: 501-1,000 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Using MarkMagic in our shipping software

MarkMagic is a really superior product - it makes our job of producing/modifying labels infinitely easier than with other packages. The customer support is the best - quick and helpful responses. The support staff have helped us through many issues over the years

Pros

The software is easy to use. It has both a green screen and a Windows interface, so individual implementers can use whichever interface they are comfortable using. We do a lot of customization to our labels and drop ship packing lists and MarkMagic makes this easy to accomplish.

Cons

Truthfully there is very little that I don't like - the only thing I have some issues with is setting up text blocks on the labels - this is a newer function that we have not used except on the drop ship packing lists so we were not familiar with it, but it is a very powerful tool and makes printing large volumes of constant data easier than before these were available.

Reasons for Choosing MarkMagic

We use a shipping software package that is incorporated with MarkMagic.

July 2021

Jason from Cengage

Company Size: 5,001-10,000 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

MarkMagic Easy To Integrate

Pros

MarkMagi is easy to integrate and provides quick response time.

Cons

The GUI label designer can be difficult to work with. Primarily because there aren't any valid methods to preview your changes within the designer. You have to print a physical label to view changes.

Response from CYBRA

Replied July 2021

Hi Jason, thanks for your feedback. JMagic has a print preview feature. Here is a quick video tutorial showing you just how to do that: https://www.youtube.com/watch?v=xKfzdbWSVuE Feel free to reach out to our support team if you have any other questions.

August 2019

Richard from Hireko Trading Co., Inc.

Company Size: 11-50 employees

Industry: Sporting Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

2.0

August 2019

This review only applies to jMagic

Pros

It works with i-Series. Does pretty much what I need it to do, albeit with a little more work than I like.

Cons

UI needs work, missing a lot of simple editing tools or they're hidden and I can't find them? For example, the issue I had was with increasing font size on multiple items. Couldn't left click to see the option and also wasn't available on quick edit. Only after I emailed support did they inform me I could hit the +/- keys on the keyboard. Other issues: can't align objects by distributing spacing, eg select 5 objects and space them evenly. When you edit font, it only shows CENTER as the option, but when you align multiple products, CENTER is not an option? As I'm using jMagic, you should implement standard windows shortcut keys, for example, CTRL+C to copy, or be able to zoom with CTRL+mouse scroll. Often when I click on an object, it moves slightly. Would like the ability to turn on (not import) grids and snap to them.

Response from CYBRA

Replied August 2019

Hi Richard, thanks for writing the review. Your feedback is appreciated. I believe one of our support team members just reached out to you to address some of the issues you pointed out. If you have any further questions, please don't hesitate to contact our support team at help@cybra.com. Thanks again.

July 2019

Mark from Robinson Mfg. Co., Inc.

Company Size: 501-1,000 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Easy To Use Product With Amazing Support

When we started with MarkMagic here many years ago, we knew little about how powerful it actually is. With their amazing support, any questions or "How To's" you may have get answered quickly and the results speak for themselves. We can meet any of our most stringent customer's requirements for labeling our shipments.

Pros

Designing labels and other printed output with MarkMagic is easy to learn and to teach to subordinates. It works every time and the product support is second to none.

Cons

We came to use MarkMagic through Manhattan Associates Warehouse Management System. The only down side is that it is separately licensed from MA/WM's system. That is not a huge issue, though.

Reasons for Switching to MarkMagic

We purchased MA/WM system.