About SKULabs

SKULabs is a cloud-based inventory management and order fulfillment solution for small, midsize, and enterprise organizations. It helps e-commerce retailers and distributors manage their warehouse operations. SKULabs helps warehouse teams pick, pack, and ship orders as well as manage warehouse inventory tasks in a single app that works both on desktops and mobile devices.

The solution offers features such as multichannel inventory import and sync, purchase order creation and management, barcode-based item selection and multi-carrier shipping rates and label printing. SKULabs integrates with various shopping cart platforms, marketplaces, point of sale solutions and accounting software. It can also provide analytics and custom reports.


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12 Reviews of SKULabs

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(20)

20

4 stars

(7)

7

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

November 2019

User Profile Picture

Ben from Ocean storm fishing tackle

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

November 2019

Pays for its self

Pros

No more staff picking errors. The amount of $ this software saves is amazing. No more having to pay for customer return postage for incorrect item sent. Customers are happier. We are happier. The software pays for its self if you consider its zero error tollarance and what would otherwise have to be spent on returns.

Cons

It doesn't connect to vend the pos software we use or tower systems pos software. We would like it to have better functionaluty and connectivity here for inventory control.

Response from SKULabs

Replied November 2019

Thanks so much for that feedback, and we're so glad you like it! We've spent a ton of time building this service and we all really appreciate the fact that you gave us a shot.

November 2019

Brice from UT Kilts

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2019

Good product, needs some work though

Skulabs solved the problem of me paying too much for my previous inventory control program. It, for the most part, does what I wanted it to do.

Pros

It connects to lots of marketplaces. Once you understand how the software works, it works pretty well about 90-95 percent of the time. I have found it was a software written by software engineers (of course) that probably have never run a store before. But over, it is okay. Have not found a better alternative yet

Cons

The product search is horrible. It is an exact word search. If you don't put it in exactly, you won't find your product. I only have a few hundred products. I can't imagine what it would be like if you had thousands. There are lots of little things about this software that if you don't get right then it won't work at all. It is a must to pay them to set it up since it is most certainly not a plug and play type situation. So I compared this one to my last one like this: My last inventory control solution was like a teenager. You have to keep you eye on them since stupid things can happen, but for the most part they do okay just leaving them alone and letting them do their thing. Skulabs is like an infant child: You have to watch it constantly as problems will popup consistently and you have to solve them or else bad things can happen.

Reasons for Switching to SKULabs

For price reasons. They changed their business model to cater to midsize businesses not small ones like mine.

Response from SKULabs

Replied November 2019

Thanks for your candid feedback. Every solution has its pain points, but we'll continue working to reduce ours as much as humanly possible.

August 2021

Joshua from Beck and Carlson LLC

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

I just completed onboarding with SKULabs, but, so far they've far surpassed my expectations!

Pros

Let me say first that I've used ShippingEasy (they used to have an inventory tool too) and SkuVault. SkuLabs has so far been far superior to both. The support was EXCELLENT, over the top good. Their chat support is always on top of it and their support people know everything about their tool. The tool is really intuitive and solved a couple problems I didn't even know I had. It's really intuitive.

Cons

I know they are still working on accounting for lead times for the purchase order system, at the moment it's a bit cumbersome to set up. They are helping me with it however.

Reasons for Choosing SKULabs

They just checked all the boxes for us, and the price was right.

Reasons for Switching to SKULabs

Skuvault totally sucks for Etsy. It's clear that working with Etsy's somewhat difficult API is not a priority for them. SKULabs has worked everything out. We bounced from SkuVault after one week of use. We also have used ShippingEasy's inventory tool. It's not legacy and is falling apart.

July 2017

Catherine from Song Tea

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

4.0

Functionality

2.0

July 2017

Do not use this product

Pros

The team behind SKULabs are nice (and always willing to take phone calls or chat via email), but unfortunately the product is too buggy and half built to serve any purpose. This product talks way more game than it delivers.

Cons

The landing page makes it seem like they have a full suite of functionality. In reality, they *some* functionality related to what they promise, but it's often half baked and buggy. The docs offer no guidance on how to use some features. It'd be worth its price if it actually did what they say they do on their website.

December 2019

Tisha from StressRX®

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2019

SkuLabs has simplified our Inventory Mgt Process

Pros

We like skulabs because it integrates very well with Big Commerce. Being able to load our inventory at a SKU level and build kits has streamlined my inventory mgt process. We have very few skus, but sell those skus packaged in quite a few different kits, but I always see with one click inventory on base skus.

Cons

>Wish for had a few more choices on shipping vendors. >Wish for the ability to have POS orders come through as Waiting to Ship

Reasons for Choosing SKULabs

More inventory focused

Reasons for Switching to SKULabs

We needed inventory management capabilities and tools send vendors orders.

Response from SKULabs

Replied December 2019

Thanks for your feedback! We've been hard at work making inventory management less of a headache for everyone, and it's great to see that bearing fruit for your team!