Arborgold
About Arborgold
Arborgold Pricing
$119.00 per month/per year. Contact for pricing based on need.
Starting price:
$129.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Arborgold
1 - 5 of 58 Reviews
Kaitlin
Environmental Services, 11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed February 2024
Arborgold Review: Happy with Arborgold over 4 Years!
Pete
Verified reviewer
Environmental Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Arborgold Rocks!
A complete picture of my operation. The 'costing' system is awesome. If you know your breakeven point the costing system will show you instantly where you are financially.
PROS1) Easy to use 2) Incredibly functional 3) Excellent Communication capabilities from the phone center to the invoicing. 4) Excellent customer support
CONSSome things that should be part of the system are not getting updated. In particular I have been asking for a link on Mobile Crew to the Maintenance file so that Un billlable hours can be applied to equipment or any other item when the crew is not working.
Vendor Response
Thank you Pete for your great review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business. Regarding Mobile Crew, I've passed on your comments and suggestion to our product development team for additional follow up. Please keep an eye out for more information on mobile app updates as we're adding new features and enhancements almost quarterly!
Replied November 2020
W Curby
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Arborgold
The customer service is exceptional. They are all very helpful, just what you want in a software company. If you've ever had a bad experience with a software company, you know what I'm talking about!
PROSThe ability to use multi-day projects. The SCM is great, and this really helps with our inventory counts. The job costing is amazing.
CONSWe have a love/hate with the amount of updates, and new uses that they release. They seem to upgrade the program every couple of months.
Reason for choosing Arborgold
After speaking with Donna, and the Customer Service people, we were sold on the product.
Vendor Response
Thank you Curby for your review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business!
Replied November 2020
Alec
Environmental Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2023
Arborgold Review
They definitely have focused on Tree and Landscape industries, and obviously do understand how those industries operate.
CONSThe list is too long, but a few major issues we've had: Emails (proposals and invoices) are only received by the client about 50% of the time. This is incredibly unprofessional, and we've lost tens of thousands of dollars due to proposals not being received. The program has a "popup" that says "email sent successfully" whether or not the email was sent, which is deceitful and misleading. If you do complain about this they will invariably place the blame on the email service they partner with, which is unacceptable.The core of their software was obviously designed over a decade ago, and is showing its age. No amount of facelifting or color scheme changes will change the fact that this program functions and feels like it was built before smartphones, and is basically unusable on mobile. The mobile version of their app has so few features it is basically useless. Essentially the only "feature" is composing proposals. Technically, you can schedule work on the mobile app, but to say that it is functional is comical. Each service must be scheduled individually; when a job has 25 services this can take 15-20 minutes. The program is extremely unstable, experiencing frequent crashes. In one instance I spent over 45 minutes composing a proposal, only for the program to crash and delete the entire proposal.
Reason for choosing Arborgold
They have a good sales and marketing team.
Reasons for switching to Arborgold
I thought that this program would decrease the amount of time spent on the office side of my business, but that is definitely not what I experienced. The program is slow, unstable, and difficult to use and navigate.
Kaity
Paper & Forest Products, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Pleased With a Software Specific to Landscapers
We have had a great time with Arborgold. Not only does it help us work efficiently, it also has partners with other companies, that will give you a discount if you need their services. For example, we received a discount when setting up our collections service, because we use Arborgold.
PROSThe ease of writing proposals and sending invoices. I do a lot of field work and am in charge of writing proposals and billing, and if it wasn't so easy, I don't think I could do it all.
CONSArborgold has frequent updates, and as tree people it is hard for us to navigate a new software. Once we get the hang of it, it is alright, but there is always a steep learning curve after an update.