CASEpeer

RATING:

4.8

(181)

About CASEpeer

CASEpeer is the leading practice management solution built for personal injury law firms. Designed with input from leading plaintiffs’ law firms, CASEpeer provides industry-leading best practices and support. Supercharge your law firm with a cloud-based plaintiffs' practice management solution. With cases, reporting, and analytics accessible anywhere, anytime, you can execute on outcomes like never before. Sleep easier at night with your firm’s operational backbone built for you, not by you. CASEpeer’s practice management platform allows you to focus on what matters most - your clients.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

CASEpeer Pricing

CASEpeer provides 3 pricing plans for different case management needs. Basic - $79 per user/month Pro - $109 per user/month Advanced - $139 per user/month

Starting price: 

$79.00 per month

Free trial: 

Available

Free version: 

Not Available

Smarter case management software for personal injury law firms. Streamline your firm’s business operations and increase productivity with our turnkey legal practice management platform
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CASEpeer Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CASEpeer

1 - 5 of 182 Reviews

Margie

Law Practice, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2023

Can access files anywhere i need to!

User Profile

Margie

Verified reviewer

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Our Thoughts

A 9 out of 10. If need help it is also a super easy find.

PROS

Easy to work with and to find what I need to access quickly.

CONS

That WC cases are set up like PI cases. There should be an employer/Insurer, not defendant.

Reason for choosing CASEpeer

Quality and Price

Reasons for switching to CASEpeer

The other was not user friendly and the set up was way to complicated.

Jamilex

Legal Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

The best case Mangement software I have ever used

It's the best legal case management software I have ever used. I feel like if more offices had access to it they would see an improvement in performance within the first few months.

PROS

CASEpeer is very easy to use and keep track of cases. Everything is easy to locate, which makes managing cases simple. It has helped me become more productive in my job and take on more responsibilities.

CONS

I don't like how long it takes for documents to load in the documents tab.

Reasons for switching to CASEpeer

CASEpeer made a great impression on the Attorney's I work for

marie

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2024

Client Management

fairly good for the type of load we have, but wish it has more flexibility with catering to law firms that has multi legal practice

PROS

you can add most of the information in one place instead of going through all of the documents gathered.

CONS

unable to customize some features and unable to have multi-client texting capability

Emily

Legal Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Work flow issues ignored

The customer service I have received over issues that could be helpful in providing better workflow management have been dismissive.

PROS

CASEpeer does not stand out from other case management software.

CONS

A year ago, I emailed requesting a fix on a field that could help with making more templates available. The witness tab does not allow for us to add a corporation, only a person. If a corporation option was available, the templates could be used to help streamline our workflow. recently, a second issue came up regarding our workflow and adding a frequency button option on tasks (i.e. call client - 2-week button). I was told you were not able to add that, due to your other clients with hundreds of cases. Instead of adding options to improve our workflow we get an update on adding a 3rd gender.

Vendor Response

Hi Emily, Thank you for your valuable feedback. We would like to learn more about your needs in detail so we can help improve your experience in CASEpeer. Please book a time with our Client Success Team here - https://calendly.com/casepeer-training - The CASEpeer Team

Replied December 2023