All of the law firms I work with use LeanLaw. We are even converting clients from desktop PC law to LeanLaw/QuickBooks Online. We are conversion specialists in moving law firm clients to the cloud.

It's ease of use. From the attorney's perspective, it is very intuitive. Produces high-quality invoices. From the Accountant's perspective, it works seamlessly with QuickBooks Online. I love the two-way sync and the billable expenses feature.

Nothing, the even have high-level customer service. Great app!

My experience has been very very good overall. I have only needed customer service once or twice over the past year or so I have used the product and both times, LeanLaw was extremely responsive and helpful.

I chose LeanLaw because it works with my Mac based systems, integrates very easily with Quickbooks, and has a very easy to use interface for my desktop which I use all day every day.

I would like a little more ability to customize some things.

I have had no luck with customer service being on point or helpful. I would only suggest this to a company that likes QB and doesn't want integration with other programs.

Ease of navigation. it has some features that are helpful and would be beneficial to someone who likes QB.

It doesn't work well with quickbooks there are features that require work arounds to do this. As a result we are working through switching. We would keep the software maybe but the inability to work with other accounting software makes it impossible.

Overall, I am pleased Leanlaw. We have been using it for over a year now, and we still have some kinks to workout. Overall, I believe that the Leanlaw training process could be much more streamlined.

It is fairly easy to use and integrates with quickbooks online.

I am not really proficient in quickbooks and I think that the software would be more useful to me if I knew qbo better

Very positive. They helped me very quickly and confidently launch my solo law practice in 2017. When I relaunched the practice in 2020, all of my information was restored automatically. It was very easy and a great relief.

The product is easy to set up and easy to use. The integration with Quickbooks is great - it made it possible for me to confidently use Quickbooks, which I had never used before. The team is very responsive to customer service questions and any questions/issues are very quickly addressed. They are great communicators.

I don't have any criticisms but my law practice is not very complex.

The ability to track, monitor, and control my business.

The intuitive nature of the software is excellent. Like any software, it takes some getting used to, and there will be bumps and hiccups along the way, but once you figure it all and get comfortable with the platform, it is a pleasure to use. The streamlined process from setting up trust to entering time to billing the client couldn't be more straight forward. If you take a retainer first, and bill the client against the retainer, or just bill your client and accept payment after, LeanLaw accommodates all arrangements. In addition, the seamless and real-time integration with Quickbooks Online makes this software truly special. To be able to get a snapshot of my business at all times, and see exactly where I am at financially and billing with all my clients gives me an incredible advantage when running my business. Lastly, the customer support is stellar. LeanLaw support is always ready to help, and they are patient and efficient, no matter how simple the problem seems. As a solo practitioner, I was very nervous to start my own practice, and LeanLaw has made it worlds easier. I recommend this software to anyone and everyone.

The only thing I don't like about the software is that I don't have 1000 clients yet and a billion in operating. Like anything, it takes some time to get used to, but that is no fault of LeanLaw.

It's easy to learn and use. The web-based interface is clean and simple and easy to read and use. It handles both time entry, billing, and trust accounting, which is essential because Quickbooks either doesn't do those things, or does them so poorly that it's impossible to figure out. However, Leanlaw's Quickbooks integration is excellent and reliable. I learned how to use Quickbooks and Leanlaw at the same time, and have found it easier than I expected. Quickbooks is a much more complex system, but Leanlaw does a good job of keeping Leanlaw separate but perfectly integrated. I've been impressed with it.

More of a bug than a dislike, but if you let it sit open in your browser for a while, it will let you type in a time entry or expense entry, and only after you hit "Enter" will it tell you that you need to login again and you've lost your entry.

The sales and support staff are wonderful to work with. It was an easy and quick transition.

This software is very user friendly and simple to use. Time entries flow seamlessly into the invoicing section which then flow into QuickBooks Online. Being able to see pertinent information within LeanLaw such as a/r reports, trust reports and billing info make it so handy to not have to leave the program and go into QBO separately. I love that you can create a client and have it automatically be added to the QBO customer list. Support staff is friendly, helpful and very responsive.

There are a couple of reports that would be more useful if some of the content was able to be "drilled down" into for additional details, but other than that there are no complaints.

LeanLaw and Quickbooks Online allow me to handle all my billing, receivables, and accounting in a straightforward, understandable way. I am a sole practitioner and it saves me a lot of time with these tasks. Plus, the customer support is quick and responsive on those occasions when I need it!

Ease of use, customer support when needed, good integration with Quickbooks Online

Can't really think of anything negative.

The software does everything I need and meshes well with Quickbooks. Most of all, the customer service is really great!

Maybe an icon on my desktop would be nice. But honestly, you might already be able to do this but I haven't taken the time to figure that out.

Our time keeping ability is much improved from Juris and the attorneys are more involved by entering their own (most) time. I have really enjoyed the lean law staff and I wish they were standalone and didnt need QBO online cause it sucks!

The help from customer service and on-boarding. they were always available to help me until we got up and running. The software is very user friendy.

So far there is not much i dont like. I think that is there was one thing I could change it would be printing options. Example, from trust you cant print a report that looks suited to submit. The reports arent labeled what they are. Example: print of timekeepers time has no label ...this year? Last year? date range?

My overall experience has been very good. The customer support is fantastic and the product itself does just what small law firms like mine need.

Leanlaw's pricing is reasonable and it does what I need without too much fuss. It handles time tracking, new client/matter creation and monitoring of receivables in a reasonably easy to use fashion and, most important, interacts directly with QuickBooks Online in a very simple to use way.

The user interface needs some work. Trust accounting is a sub menu to Billing, but is really a distinct set of functions. The calendar feature is a good idea but doesn't relate to the actual periods of time during which a matter is being worked on. On/off switches or buttons for different matters would be helpful so that switching between matters was a little easier. Also, the ability to customize the trust reporting would be very helpful.

My overall experience has been great. It has significantly reduced the time it takes to run billing each month and the timekeeping feature is very easy to use. I'm told the customer service is excellent.

The user-friendly nature of the product and the smooth integration with QuickBooks.

I don't know that we got the full customer service experience with onboarding. There were issues with our first billing cycle using LeanLaw that could have been avoided with better assistance.

LeanLaw serves its main function. It would be nice if the timers worked on the app.

Pricepoint is reasonable, so good value overall.

It would be very helpful if Leanlaw had a plugin or could work with Outlook or email clients to automatically capture billing for email correspondence

Been a great experience. Thank you.

How it integrates with Quickbooks online and allows me to more easily deposit into trust and make payments from trust on invoices.

If I forget to switch back from use undeposited funds account it will unevenly pay from trust and the liability account without warning.

Very simple to use. Simple layout that doesn’t have clutter. It’s very intuitive and easy.

It doesn’t provide other legal work related services such as case management.

Made my time tracking much more efficient.

Simple and effective time tracking and billing

The only negative is that it requires integration with Quickbooks. I hope they soon partner with a lower priced and more flexible alternative.

The ease of features is my favorite thing. It is a very straight forward and easy to understand program that has been invaluable to the practice.

I wish there were check marked boxes next to time entries so one could select or deselect the entries that are wanted to export to excel spreadsheet.

Easy to use, intuitive, top notch support for the occasional issue, which has been rare. Integration with QuickBooks is pretty well seamless, makes time keeping and billing very easy.

Nothing . Have been using since April 2019 without issue.

I have had a great overall experience with Lean Law. They are very customer friendly, and have incorporated a number of our suggestions.

The program is very easy to use, and interfaces with quick books.

The program still needs a little work with trust account reporting

Makes billing much quicker and streamlined

Very user friendly, and amazing customer service.

The Phone application is fine but it could be more user friendly to speed up inputs.

It is easier to track time and expenses than QuickBooks and imports to QuickBooks for final billing.

The interface is easy to use and it has been reliable.

The end of the month billing is a little less than intuitive. It would be easier if the software walked the user through the process a little better.

The program comes naturally to the least computer literate user (like me!). The people behind the product are amazing. I had a number of one on one conversation with the LeanLaw people. Each and every person I communicated with were consumer oriented. Getting a live voice each and every time I called boosted my enthusiasm for LeanLaw even more.

It goes to say that nothing designed by humans is perfect but I have yet to find anything that jumps out at me at this point.

LeanLaw is fantastic. I spent a long time doing detailed comparisons of different practice management software offerings (Clio, Practice Panther, Rocket Matter and the in-house offerings from LexisNexis, Westlaw). But LeanLaw won me over in minutes: - Its desktop time tracking tool is better than anything else I've used. It generates clean, editable dockets that look great in invoices. - Expenses are super easy to capture - Support is excellent. The LL staff are super responsive to questions and feedback. - Matter management is very simple and intuitive. - The Quickbooks incorporation is flawless - Trust accounting is solid - It's very affordable. As a newer program, there are occasional moments when I find bugs, but the LL crew is often responsive within minutes fixing it. Really impressive.

I moved my solo practice from Quickbooks to Quickbooks Online and started using Leanlaw. My time and billing is now a lot quicker, easier, and less time consuming. I have been using it for 5 months and find it easy to learn how to use, functional, and with good integration with QBO. Technical support has been knowledgeable and responsive, and the product continues to get better as more features are added. I'm particularly excited about the trust account integration that has been added recently.