Customer Support sometimes doesn't know how to fix problem, so it's a try this, try that scenario which is time consuming and annoying. Sometimes it fixes the problem, sometimes it doesn't.

Billing descriptors are limited so you have to generalize to find what fits.

Love how it auto populates my documents and keeps my matters all in one place.

Users should not have to subscribe to eBilling to accommodate these invoicing requirements. Very disappointed and on the  cusp of changing software providers.

There is clearly problem with leadership which causes a strict adherence to an ineffective set of policies. Off-shore outsourcing of Professional Services.

Too many to list:  tiny font, each additional feature is an upgrade in cost, limited reporting, customer service is a nightmare.

Very user friendly, makes it easy to learn and integrates well with all other programs that we currently use.

We remain with ProLaw because it is highly customizable and offers the best value for a firm our size.

Our billing is still not working correctly, randomly assigning incorrect rates to matters. Customer service is lousy and doesn't care.

Unlikely to be different on the newer versions). Font size is too small for some users and is unchangeable (No changes on newer version).

It is very slow and can sometimes freeze. This happens when I have too many cases open, which is understandable, but it can get annoying.

Navigation, utility, lack of compatibility / comparability restrictions, numerous bugs / errors that have yet to be addressed.

It was server based - so nobody could login remotely without VPN- that is a silly inconvenience at this point in 2020.

Setting up the document generators is difficult and not always easy to edit. It also times out a lot and loses connection.

Coming from large corporations it was amazing to me to find that there are companies  utilizing multiple non-integrated platforms to run their business.

Overall software is an utter shambles of committee designed modules that integrate poorly,  bugs and errors are numerous and fixes take forever.

They will likely sell you the wrong version initially, etc. If you are a new user, a migrating user, just expect to have lots of headaches in the beginning.

Great vision for a converged legal platform, but clearly under-resourced.

Easy to use and functionality is superb. The interface is easy to read, making it easy to use.

This program is so much better than our prior software. We are capturing more hours and collecting more money.

I have nothing against West generally. I just have over 20 years of first-hand knowledge of how West negatively affecting this otherwise amazing product.

The best thing about prolaw was the ability to link client files on one main server that can be accessed by multiple users.

It did not play well with others like Word, Excell and Outlook. I had a very difficult time transferring the files over to a new system and the customer service was very poor.

There is a real problem with policy over practice at ProLaw. Any deviation from Standard Operating Procedure is a nightmare.

I have used Prolaw for over 20 years. In the beginning (pre-West), it was the most amazing product on the market with the most amazing customer service, for small to mid-sized firms.

The front office functionality is so robust I wouldn't even know where to start. You own it the software license which is a huge advantage to monthly subscriptions.

I like that the addresses and CMS were easily used to mail merge and to do newsletters. The invoicing was also super easy to use and you are able to capture billable time easily.

The cost is very reasonable and the billing features save me and my assistant so much time. Customer service is outstanding.

We have been using TimeSolv and it great. Easy to use, app is great for attorneys on the road, invoices easy to process.

I was pleasantly surprised by the visual aesthetics and the ease of use of TimeSolv Legal Billing.

There seems to be a lack of necessary reports, especially an audit report.

Really easy to use with a full set of features and integrations that we need (eg Xero/Outlook).

The only thing negative about the software is the invoice printing. You can not make many changes to set the invoice to your preference.

This software is great for billing clients with assurance. Billing is my only interface with clients, and I want to be 100% accurate.

I could not run this law office so efficiently without Timesolv. Nicole Smith has been my (Tech Coach)  :) and has done an outstanding job.

It has been instrumental to the smooth operation of the firm. Customer service has always been responsive, friendly and knowledgeable.

I also like the ability to establish Projects with Phases and Tasks so I can track resources and budgets.

For example,  there is no report or feature that enables the user to sort clients by their assigned identification numbers.

Customer service took time over the weekend to walk me through uploading my invoices onto CounselLink, which was extremely helpful.

It is designed intuitively so that you can start using it with almost no instruction.

The duplicate process for entering a second time entry could be easier to use to avoid mistakes.

TimeSolv is user friendly and outstanding. I absolutely the reports it complies within seconds.

I most like the ease of using TimeSolv for entering billable fees and expenses, and the customer service and support I have received thus far has been excellent.

The cost per user is great and it works well with our small firm.

In addition, their support is top notch. We are very satisfied customers.

The software more than exceeds expectations. I find the tablet app to provide great benefit.

Ease of use and simplicity are among the best in the industry. Plenty of shortcuts to expedite the work-flow.

It’s a real pain to get timed out when using the web/browser/online platform to track time.

Integration with other features like Lappi and QuickBooks. Additionally, the ability to do flat billing and time billing and one single application.

It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.

I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.

We strongly recommend TimeSolv as a cost effective and outstanding time billing tool.

As a former Timeslips user, I am thrilled with Timesolv. It is user friendly and their customer service is outstanding.

TimeSolv has been a great improvement over our firm's previous billing system and has afforded me the ease and convenience that I need for time entry.

The Knowledge center is a great resource tool. I also really enjoy being able to easily submit suggestions for improvements on the system.

Having been through 4 different types of legal billing systems I can say by far this is the best one I have used in the last 18 years.

Amazing improvement in our legal billing practices with TimeSolv.

The ability for any time keeper to ensure all time is correctly captured - and easily integrate with other systems - and invoiced is incredibly easy in TimeSolv.

Easy to learn how to use and great customer service support when help is required.

Good software product, ease to use and able to generate summary reports.

Great TimeKeeping tool - great potential for improvements to make even better.

I can't think of anything I don't like about this software.

I spent years struggling with (and cursing at) Sage TimeSlips. It was so clunky and difficult to use, compared to TimeSolv.

The software is easy to use and functionalities are added on a regular basis. It Syncs with Quickbooks which is a great time saving feature.

Easy to use and great personal and prompt technical support. Very professional invoices and simple approach to time keeping and more.

US Dollar

Suitable for midsize and large legal practices, ProLaw by Thomson Reuters Elite helps users to manage the law firm management process. The financial management application automates the time tracking and expense management process and the system also features a mobile solution which allows attorneys to track hours spent on a case remotely.


The invoicing application with ProLaw allows users to print and manage custom invoices. These can be customized based on each case and arrangement and can be formatted to reflect a flat rate or an hourly fee.


The case management module helps attorneys maintain organization and includes a calendar view, reminders and actions to take within a dashboard. This also allows users to store pertinent documents, such as PDFs, Excel spreadsheets, Word documents and more. ProLaw can also interface with Outlook, so that users have access to email integration.


Support is offered through an online portal and via email.



LongDescription

Case Management

Billable Items Tracking

Time Tracking

Trust Accounting

Access Controls/Permissions

Financial Analysis

Contract/License Management

Financial Management

Calendar/Reminder System

Invoice Management

Docket Management

Calendar Management

Conflict Management

Email Tracking

Accounting

Compliance Management

Client Portal

Email Management

Budgeting/Forecasting

Invoice Processing

Alerts/Notifications

Time & Expense Tracking

Built-In Database

Billing & Invoicing

Real Time Reporting

Case Notes

Progress Reports

Billing Rate Management

Built-in Accounting

Records Management

Client Management

Task Management

Legal Case Management

Document Management

Document Generation

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

ProLaw

In Person

Live Online

Webinars

Documentation

Videos

TimeSolv is a cloud-based legal time tracking and billing solution that caters to law firms, accountants, consultants, architects, and freelancers, helping them manage daily business operations.


TimeSolv integrates project management features such as time tracking and assigning tasks with billing functionality, allowing users to track billable hours and budget in real time. It also provides case management features and document management tools to help organize and store data. Users can utilize a document automation feature for auto-filling standard formatted documents.


It offers a suite of billing functions, including invoicing, batch billing and integration with LawPay, allowing users to pay their bill online. Users can upload images of receipts to invoice files. TimeSolv also provides reports so law managers or practitioners can track their billable hours over weeks or months.


TimeSolv offers two-way integration with QuickBooks, as well as integrations with Xero Accounting, Dropbox and NetDocuments. It offers Android and iOS apps for remote usage.


Services are offered on a monthly subscription basis that includes support via phone and email.



Forecasting

Electronic Payments

Document Storage

Activity Tracking

General Ledger

Project Management

Document Capture

Collaboration Tools

Automatic Billing

Version Control

Project Accounting

Activity Dashboard

Reporting & Statistics

Customer Statements

Mobile App

Fee Calculation & Posting

Receipt Management

Accounting Integration

Document Automation

Expense Tracking

"What If" Scenarios

Reporting/Analytics

Archiving & Retention

Third-Party Integrations

For Family Law

Core Accounting

Full Text Search

For Legal Professionals

Invoice Creation

Accounts Payable

For Real Estate

Commission Management

Remote Access/Control

Accounts Receivable

Financial Reporting

For Small Businesses

Transaction Management

Multiple Projects

Project Costing

Cost Management

For AEC Industry

Bankruptcy Case Management

For Lawyers

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

TimeSolv Legal Billing software pricing is available on monthly and annual subscriptions, details of which are outlined below:

1-4 Users: $43.95/user/month or $41.95/user/month (billed annually)
5-14 Users: $41.95/user/month or $38.85/user/month (billed annually)
15+ Users: $39.95/user/month or $37.95/user/month (billed annually)

Please contact TimeSolv directly for more pricing details.

ProLaw vs TimeSolv Legal Billing

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