Smokeball
About Smokeball
Awards and Recognition
Smokeball Pricing
Smokeball offers different solutions depending on your needs, from cloud-based billing to complete firm management.
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Smokeball
1 - 5 of 249 Reviews
Furqan
Verified reviewer
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
SmallLaw Review
Overall, an excellent software and definitely worth considering for your law firm, especially if you handle real estate transactions.
PROS1. Smokeball is an "everything" platform. We realized we were only using the other softwares for billing/invoicing, but found little use for them otherwise. Smokeball, on the other hand, is much more versatile. We track our to-dos there, create workflows, assign tasks/projects to others at the firm (it avoids the back-and-forth internal emails), share our draft documents with client through a secure portal, and much more! 2. If you are a real estate transactions law firm (as we are), Smokeball is the only platform specifically designed for that practice area. We love that it automatically calendars deadlines, has templates built in, and otherwise automates much of the closing process for us (and avoids costly mistakes such as missing a deadline).
CONS1. Cost (yup, it's one of the more expensive options you'll find out there). But when evaluating options, the thought process should be whether you will save some time by implementing the features of the software. And if so, a few extra bucks monthly is well worth it. 2. A little glitchy at times. We sometimes would create an invoice but would not be able to load it or send to a client until the next day. I have no idea why this happens, though it hasnt been a big issue for us. 3. Requires you to invest a lot of time to set up to automate your documents and learn how to modify them as you go. But, again, it is time well spent.
Reasons for switching to Smokeball
Looking for a more versatile platform for legal management.
Vendor Response
Thanks for the review, Furqan.
Replied June 2022
Chandra
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Satisfied User
Never had any major issues with Smokeball. I love it!
PROSThe ease of saving documents, and entering and editing time entries, creating and editing invoices, monitoring payments.
CONSSometimes the reminders regarding available updates are annoying as I do not usually have time to stop and install the updates. It would be nice if the updates were automatically done.
Vendor Response
So glad you're loving Smokeball, Chandra. Because Smokeball is installed locally on your computer it will update automatically when open. Best practice is to close Smokeball every night or at least 1x/week. When you re-open the software the next day all the updates will automatically run for you.
Replied February 2024
Shivani
Law Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2024
Easy to use, Modern
I have come to love Smokeball's fluidity, especially when it comes to billing.
CONSThere are some kinks with regards to saving documents to Smokeball where the most recent version of a document will not show up and cannot be found, even though it sometimes shows up on the Dashboard. Certain add ons should also be allowed e.g. allowing a user to duplicate a billing entry.
Vendor Response
So glad to hear you're loving Smokeball, Shivani! Our support team is happy to help you work through the issues around saving documents, if you'd like to schedule time to meet with them. https://support.smokeball.com/hc/en-us
Replied February 2024
Mellissa
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Game changer!
The productivity has increased. Training a new higher is so much easier and the features of Smokeball really allows you to set a Newby up for success! There are just to many amazing features that make the overall experience better than I could have ever expected!
PROSMaking my work product automatically generate on demand!
CONSThe Matter Types are not customizable and do not work for Texas cases.
Reasons for switching to Smokeball
ProLaw was horrible! Simply saving a document to ProLaw took way more time that it should have. It was just not a functional as Smokeball!
Vendor Response
We love hearing that Smokeball is a game-changer, Mellissa! If you have specific matter types or customizations you'd like to see, please let us know via "submit request" button at the URL below. We're continuously making updates and improvements to fit our clients' needs. https://support.smokeball.com/hc/en-us#footer-submit-ticket
Replied December 2023
David
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
User Review
I love working with Smokeball. It gives me the opportunity to stay current up to the minute with my files no matter where I am, which is critical in this profession these days.
PROSI love working with Smokeball. It gives me the opportunity to stay current up to the minute with my files no matter where I am, which is critical in this profession these days.
CONSMaybe if phone use was incorporated some how that would help track billable hours
Vendor Response
Thanks for your 5-star review, David! So glad Smokeball is helping make your work life easier.
Replied February 2024