Smokeball

RATING:

4.8

(249)

About Smokeball

Smokeball is the only cloud-based legal case management software that also runs from your desktop. Manage all of your matters with collaborative case management; customize your commonly used forms with a single click in document automation; pull up-to-date local forms from our library of 20,000+ court documents; track your billable hours across programs without a single click; bill, e-file, and collect all in one place. Try Smokeball law manager software and see all of its benefits for yourself!

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Smokeball Pricing

Smokeball offers different solutions depending on your needs, from cloud-based billing to complete firm management.

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

Smokeball homescreen

Smokeball Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Smokeball

1 - 5 of 249 Reviews

User Profile

Furqan

Verified reviewer

Legal Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

SmallLaw Review

Overall, an excellent software and definitely worth considering for your law firm, especially if you handle real estate transactions.

PROS

1. Smokeball is an "everything" platform. We realized we were only using the other softwares for billing/invoicing, but found little use for them otherwise. Smokeball, on the other hand, is much more versatile. We track our to-dos there, create workflows, assign tasks/projects to others at the firm (it avoids the back-and-forth internal emails), share our draft documents with client through a secure portal, and much more! 2. If you are a real estate transactions law firm (as we are), Smokeball is the only platform specifically designed for that practice area. We love that it automatically calendars deadlines, has templates built in, and otherwise automates much of the closing process for us (and avoids costly mistakes such as missing a deadline).

CONS

1. Cost (yup, it's one of the more expensive options you'll find out there). But when evaluating options, the thought process should be whether you will save some time by implementing the features of the software. And if so, a few extra bucks monthly is well worth it. 2. A little glitchy at times. We sometimes would create an invoice but would not be able to load it or send to a client until the next day. I have no idea why this happens, though it hasnt been a big issue for us. 3. Requires you to invest a lot of time to set up to automate your documents and learn how to modify them as you go. But, again, it is time well spent.

Reasons for switching to Smokeball

Looking for a more versatile platform for legal management.

Vendor Response

Thanks for the review, Furqan.

Replied June 2022

Chandra

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Satisfied User

Never had any major issues with Smokeball. I love it!

PROS

The ease of saving documents, and entering and editing time entries, creating and editing invoices, monitoring payments.

CONS

Sometimes the reminders regarding available updates are annoying as I do not usually have time to stop and install the updates. It would be nice if the updates were automatically done.

Vendor Response

So glad you're loving Smokeball, Chandra. Because Smokeball is installed locally on your computer it will update automatically when open. Best practice is to close Smokeball every night or at least 1x/week. When you re-open the software the next day all the updates will automatically run for you.

Replied February 2024

Shivani

Law Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2024

Easy to use, Modern

PROS

I have come to love Smokeball's fluidity, especially when it comes to billing.

CONS

There are some kinks with regards to saving documents to Smokeball where the most recent version of a document will not show up and cannot be found, even though it sometimes shows up on the Dashboard. Certain add ons should also be allowed e.g. allowing a user to duplicate a billing entry.

Vendor Response

So glad to hear you're loving Smokeball, Shivani! Our support team is happy to help you work through the issues around saving documents, if you'd like to schedule time to meet with them. https://support.smokeball.com/hc/en-us

Replied February 2024

Mellissa

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Game changer!

The productivity has increased. Training a new higher is so much easier and the features of Smokeball really allows you to set a Newby up for success! There are just to many amazing features that make the overall experience better than I could have ever expected!

PROS

Making my work product automatically generate on demand!

CONS

The Matter Types are not customizable and do not work for Texas cases.

Reasons for switching to Smokeball

ProLaw was horrible! Simply saving a document to ProLaw took way more time that it should have. It was just not a functional as Smokeball!

Vendor Response

We love hearing that Smokeball is a game-changer, Mellissa! If you have specific matter types or customizations you'd like to see, please let us know via "submit request" button at the URL below. We're continuously making updates and improvements to fit our clients' needs. https://support.smokeball.com/hc/en-us#footer-submit-ticket

Replied December 2023

David

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

User Review

I love working with Smokeball. It gives me the opportunity to stay current up to the minute with my files no matter where I am, which is critical in this profession these days.

PROS

I love working with Smokeball. It gives me the opportunity to stay current up to the minute with my files no matter where I am, which is critical in this profession these days.

CONS

Maybe if phone use was incorporated some how that would help track billable hours

Vendor Response

Thanks for your 5-star review, David! So glad Smokeball is helping make your work life easier.

Replied February 2024