All OpenLM Reviews

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Damon

Verified reviewer

Automotive, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

Great license management product

PROS

OpenLM is compatible with nearly all network licensing utilities (FlexLM, DSLS, RLM, etc...) On top of this, this their development team is very good about adding requested functionality for customers. Just a quality product at a very reasonable price.

CONS

While the information supplied is invaluable, we do experience hiccups in monitoring especially when upgrading a license server to a newer version. OpenLM customer support is very good at handling these issues if you provide them with full logging of both the server and broker.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Great product in an easy to use package

Negotiations with 3rd party vendors have gone very easy knowing exactly where and how often their tools are used in our organization. I can honestly say we have saved millions of dollars knowing which licenses were needed in which locations.

PROS

openLM gives great insight into license usage across any size network. Without this tool, we would have no idea how many users are running engineering applications, for how long or which locations need which software the most. In the past few years, they have added a great number of features. If you provide any budget for CAD, FEA, or any other critical software, this is an indispensable tool that will pay for itself in the first year.

CONS

OpenLM is based in Israel so support times used to take a few days. While support is responsive, the typical request is for log files which can be quite large and contain a great deal of sensitive information. We have several support requests where we determined the problem was a database issue and could not be resolved.

Rajesh

Verified reviewer

Aviation & Aerospace, 1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed March 2019

OpenLM License manager

Very good. OpenLM team explained the various license management features available succinctly.

PROS

Integration to Active directory, close and release the license in FlexLM licenses. Useful dashboard, integration of multiple license vendors.

CONS

No support for LUM or DSLS for CATIA licenses.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Good value for money

OpenLM are very helpful and their support staff are wonderful. I had an issue with one of my license servers in OpenLM and a support engineer went live with me right away to fix the issue!

PROS

The software is very flexible, with a solution to almost any licensing issue I have. They cover a wide range of license managers, making our company's license consolidation much easier and cheaper.

CONS

It was a bit hard to understand the full scope of what OpenLM offers from the website, as they have many extensions and solutions to each problem.

Jatin

Architecture & Planning, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Excellent Support from Support Team

Highly Recommended :)

PROS

Awesome Reports and UI with good Support Team

CONS

No Cons - Everything that we need is covered in the Software.

Mohamed

Automotive, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Neat product with a userfriendly interface

PROS

all the required information located in one dashboard. easy access to information. The free version gives you a better understanding of the software before you make the purchase decision. Easy installation of the service. Not to forget about the Excellent customer support!!!

CONS

Would like to see a popup notification function which will help the admins to lookout for service interruptions

Anonymous

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2019

Great at Capturing Usage

A great tool that has allowed us to make informed decisions about our licensing needs and allowed us to save money in licensing costs.

PROS

Enables conversation with the business on licensing needs based on real usage.

CONS

Some limitations on being able to look at specific locations (workstation selection has a limit) which hinders our ability to isolate usage to our business categories.

Kenny

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

Reviewed November 2015

Great functionality and support

This is perfect for keeping track of my group's ArcGIS license usage. Though the web interface for the SaaS offering could use some improvement, the pricing is very reasonable, the monitoring capabilities are extensive, and the support team is super responsive. I originally had some trouble with using the software, but the OpenLM team was willing to have multiple calls with me to guide me through my issues - not many companies do this. It should also be noted that the SaaS option lacks some key features that the On-Premise version offers, so be aware that there are downsides to the convenience of SaaS. Even then, I believe their SaaS offering is still pretty new and they are constantly making improvements to it.

Claude

Architecture & Planning, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

OpenLM

As a BIM Manager of a firm of over 250 staff, it is very important for me to know how our Autodesk software is being used. We have a mix of AutoCAD\Revit users and have no efficient way of knowing what our actual software usage is. With OpenLM, I can get real numbers based on actual use of our software licenses. This is critical information for us when making decisions on purchasing licenses. Our initial reporting from OpenLM indicates we have the potential to reduce our licenses by 25%.

PROS

The variety and detail of the licensing reports and features. And getting actual license usage information.

CONS

Getting to know the interface and understanding which reports and features were most important to us.

Ashin

Verified reviewer

Information Technology and Services, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2019

Software Asset Management using OpenLM

PROS

managing software usage based on total usage

CONS

more technical sheets & user manuals, more case studies on satisfied customers

Chris

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed November 2015

OpenLM is constantly improving.

Price - costs considerably less than the "top of the range" competitor. OpenLM is constantly improving. Good range of monitored license types. Has become more robust and tolerant of target server availability. The broker should not be considered an optional component, it is a must. A server could be unavailable for data collection for several months, the broker will store the usage data and transmit it when contact is renewed. As it is a web app response time when reporting can take some time.

Mark

Oil & Energy, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Excellent support, easy to use software and value for money

OpenLM makes the reporting and management of our technical licenses much easier. We now have overall visibility of our license estate and can report this to the business very accurately.

PROS

How intuitive it is to use. No messing about with days and days of configuration and if you do get stuck, support bend over backwards to help you.

CONS

That we didn't discover it sooner.......

Mateo

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Great Software, Affordable Prices

Very efficient system that helps us manage our software licenses on a daily basis. We use their active agent tools which offer a great way to actively save and release idle licenses.

Anonymous

10,000+ employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

OpenLM

Easy to use & setup, provides the neat usage analysis details

PROS

It monitors the application idle usage, which is lagging in most other software.

CONS

The interface for business people who doesn't have knowledge about Software jargon could have been better.

SANDIP

Mechanical or Industrial Engineering, 201-500 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Excellent tool to monitor the Rational usage of Software .

Excellent

PROS

Excellent tool to monitor the Rational usage of Software .

CONS

Not seen any thing negative to talk about .

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